10-10 HOPE（台北 SOGO復興館 B1） - Section 3

本來看到網路上的文章而去 去了2次 第一次服務人員算親切 第二次服務人員超雷 雷到即便是現在sogo復興週年慶 也不想去sogo復興買.....

環境佳，一入店裡就有迎賓茶，在冷冷的天氣裡倍感溫暖 服務人員態度親切，讓本來只是想買護唇膏的我又多買了一個擴香，剛好拿來書房放 讚讚?，激推好店！??

服務非常好，很貼心～漂亮的姐姐還勸我去換贈品風扇?開心～買到精油，喜歡Neal’s yard 這個英國有機牌子。

綁馬尾的小姐很熱情喔！也很有耐心

第一次買香氛，櫃姐很有耐心解說、提供試聞

(Translated by Google) This afternoon I went to the Sogo Fuxing store to pre-order the anniversary products. There were no customers on the cabinet. A cabinet sister surnamed Zhou was standing and was not busy, so she approached her and asked her about the products and activities. Her attitude was cold and there was no enthusiasm for service, and I could feel it. She is a senior cabinet sister, who can control Jiang Jiang's strength to make customers feel uncomfortable but can't tell the reason at the moment. Although the cabinet sister's unreasonable attitude makes people uncomfortable, I think the product is good, or Patience and hard work. She asked her about the products and activities that she wanted to buy. Finally, she asked her about the discount of the activity amount. However, she did not tell the truth. Instead, she coldly stated that she would have to buy more to get a discount, so she directly responded to her. According to the information from the previous research, she told the truth that she felt really bad at the moment, so she left first. After leaving a message on the official website of 1010hope, the system will automatically reply to the canned message to the EMAIL mailbox within 1 hour. This level of service is hoped to be passed on to consumers by this brand. >> "We are a brand that pays more attention to the environment, society, and the relationship between people and the earth. " > "我們更是一個關注環境、社會以及人與地球關係的品牌"<< 的形象期待，令人感到失望！

服務人員態度良好、清楚回答顧客問題，是所有10/10專櫃應該看齊的模範！

Shop attendants friendly, lovely free samples when you purchase something