集雅社 - 新光三越台北站前店

The staff are very chatty, the things are of good quality, and the after-sales service is very good

Service attitude is offensive

I made a mistake about the activity discount, and I found out that I was pitted

Obviously their company said they would contact us the night before the installation, but we still called and asked ourselves. It doesn't matter, I promised to come to install it in the morning, but it didn't come and I didn't call to notify, so we waited there all morning.

Will answer the phone and say if you are busy checking the price ㄏ ㄏ

The clerk doesn't have much patience to introduce, and will just ask you to buy it from another place

I really can’t understand why the refrigerator ordered half a year ago is in stock, and when the order is placed half a year later, when it is to be delivered, it actually informs me that it is currently out of stock due to shipping. Does this mean that I have sold it without my consent and paid it off? Is this the right kind of goods?

Today, I went to the Sony counter on the 10th floor of Shinkong Mitsukoshi Station Store to see the model and size of the LCD TV to be bought. The clerk informed that there is a special offer. I thought it was a department store match event, so I asked the clerk what kind of activity it was, and the clerk answered yes. If you want to buy, you need to adjust the order to tell us the preferential event price. I really feel very puzzled at the moment. May I ask where I do business? I have to make sure that I have to buy to know the price. If the price is not satisfied, do I have to force me to buy. Later, I asked if we should buy a display machine, but I refused on the spot, and the clerk replied: Very good, just tell me if you don’t. I think the attitude of the clerk really needs to be strengthened. I told my friend that we should go to watch another TV. He said loudly that the LG and Samsung next to him are also theirs, and my friend and I left. I don’t know how everyone’s department stores sell things like this. Please strengthen your training. The first time you hear that you have to make sure to place an order, you have to tell the customer the preferential price. If we don’t want to buy, we don’t have to go to see it, please use The correct service attitude serves the guests. The service attitude of the tall clerk is unflattering, and I am not interested in knowing the price no matter how good this attitude is. If there are negative stars, I will give negative points. A large department store sells things like this. I am also very surprised. I haven't had such an offensive shopping experience for a long time.