凱基證券股務代理部 - Section 1

The phone never gets through, if it wasn't for the stars to write, I wouldn't even want to give one

It is a very exaggerated feeling. The attitude of the staff who first picked up the souvenirs was very bad. I saw that some guests were very impatient when they asked questions, their faces were very smelly, and they looked disgusted. The customer experience must be special. I called the customer service part for a long time, and even half of the call, there was no signal, and then I couldn't get through for a while, but I kept calling without believing in evil. There were many interesting episodes in the middle, and finally someone answered it, which took more than half an hour. , about 45 minutes, the attitude of the customer service staff is very good, but if you don't answer the phone or take the microphone away, you can't get through Therefore, the disadvantages are that the transportation is not convenient enough, the attitude of the on-site service personnel is extremely bad, and the customer service cannot get through. The advantage is that the customer service staff who don't know whether it should be regarded as an advantage actually has a good tone. It is a standard for others, but an advantage for KGI, which is ironic

The counter staff are polite and quickly assist in completing the relevant procedures.

If there are 0 stars, it's good, what a bad service attitude. Ask a question. The company should be careful to choose the answering staff.

The counter staff who received the gift from Weiquan Electronics has been absent-minded and turned to chat. At first, they said they wanted to sign, but they didn't tell me where to sign. After signing twice, they told me to ask for my full name, OMG! exaggerated enough

There are too few parking spaces at the entrance, only the front entrance can be illegally parked This year is super bad! The power switch has been changed to the side door! You know that after a long circle, the queue of cars has been hoisted away Why do you still need to check the documents after all the calls have been made? How much time does it take for the lady to slowly match each other? KGI Stock Exchange (5th Floor, No. 2, Section 1, Chongqing South Road) 9:00~5:00 Only take the elevator on the right and the upper floors on the left It is super inconvenient to get out of the elevator to draw numbers on the fifth floor of the office T:2389-2999#9/F:2389-1878