凱基證券股務代理部 - Section 1
1.8/5
★
基於 8 評論
Contact 凱基證券股務代理部
地址 : | 100, Taiwan, Taipei City, Zhongzheng District, Section 1, Chongqing S Rd, 2號5 樓凱基證券股務代理部 |
電話 : | 📞 +8889999 |
分類: |
金融機構
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城市 : | Chongqing S Rd |
柯
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柯小花 on Google
★ ★ ★ ★ ★ 電話永遠不通,要不是非得給星星才能寫我連一顆都不想給
The phone never gets through, if it wasn't for the stars to write, I wouldn't even want to give one
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揚
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揚揚揚 on Google
★ ★ ★ ★ ★ 有問題 客服電話打了三天打不通!一間那麼大的公司都沒有轉接的電話!就一直忙線中稍後再撥
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R
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R Danny on Google
★ ★ ★ ★ ★ 非常誇張的感受,首先領取紀念品的工作人員態度非常惡劣,我看一些客人在問問題時員工的回答非常不耐煩,臉很臭,一副嫌棄的樣子想必顧客體驗必定特殊。
客服的部分我打了很久很久,甚至打到一半突然沒訊號,然後一段時間都打不通,但我不信邪的一直打,中間有許多有趣的小插曲,最後終於有人接,時間要半小時以上,約略估計45分鐘,客服人員態度倒是很好,就是不接電話跟疑似把話筒拿開讓你打不通
所以總結缺點有交通不夠便利,現場服務人員態度極度惡劣,客服打不通
優點是也不知道該不該算優點的客服人員其實口氣沒有不好,在別人那算標準,在凱基算優點,真諷刺
It is a very exaggerated feeling. The attitude of the staff who first picked up the souvenirs was very bad. I saw that some guests were very impatient when they asked questions, their faces were very smelly, and they looked disgusted. The customer experience must be special.
I called the customer service part for a long time, and even half of the call, there was no signal, and then I couldn't get through for a while, but I kept calling without believing in evil. There were many interesting episodes in the middle, and finally someone answered it, which took more than half an hour. , about 45 minutes, the attitude of the customer service staff is very good, but if you don't answer the phone or take the microphone away, you can't get through
Therefore, the disadvantages are that the transportation is not convenient enough, the attitude of the on-site service personnel is extremely bad, and the customer service cannot get through.
The advantage is that the customer service staff who don't know whether it should be regarded as an advantage actually has a good tone. It is a standard for others, but an advantage for KGI, which is ironic
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L
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Leo Xiao on Google
★ ★ ★ ★ ★ 櫃檯服務人員客氣,快速協助完成相關手續辦理。
The counter staff are polite and quickly assist in completing the relevant procedures.
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D
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DLEOAY on Google
★ ★ ★ ★ ★ 如果有0顆星 就好 什麼爛服務態度 問個問題 跩個二五八萬的 公司要慎選接電話人員啊 沒辦法 只能給一星好評了
If there are 0 stars, it's good, what a bad service attitude. Ask a question. The company should be careful to choose the answering staff.
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劉
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劉淑慧 on Google
★ ★ ★ ★ ★ 領取偉銓電禮品的櫃檯人員一直心不在焉轉頭聊天,一開始說要簽名,也不告訴我簽哪裡,簽了兩次後告訴我要全名,OMG!有夠誇張
The counter staff who received the gift from Weiquan Electronics has been absent-minded and turned to chat. At first, they said they wanted to sign, but they didn't tell me where to sign. After signing twice, they told me to ask for my full name, OMG! exaggerated enough
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K
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Ka kaka on Google
★ ★ ★ ★ ★ 門口停車位太少了只能違停正門口
今年超爛!電投還改去側門!你知道繞一大圈再個排隊車都被吊走了
都電投了為什麼還要對證件~小姐還慢慢一個對有多耗時間
凱基股代(重慶南路一段2號5樓)9:00~5:00
只能搭右側電梯 左邊高樓層
不電投1樓領/電投在辦事處五樓超級不方便出電梯抽號碼
T:2389-2999#9/F:2389-1878
There are too few parking spaces at the entrance, only the front entrance can be illegally parked
This year is super bad! The power switch has been changed to the side door! You know that after a long circle, the queue of cars has been hoisted away
Why do you still need to check the documents after all the calls have been made? How much time does it take for the lady to slowly match each other?
KGI Stock Exchange (5th Floor, No. 2, Section 1, Chongqing South Road) 9:00~5:00
Only take the elevator on the right and the upper floors on the left
It is super inconvenient to get out of the elevator to draw numbers on the fifth floor of the office
T:2389-2999#9/F:2389-1878
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Y
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Yin-Chen Huang on Google
★ ★ ★ ★ ★ Excellent service! The employees were very polite.
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