國際康健人壽保險股份有限公司
3.6/5
★
基於 8 評論
Contact 國際康健人壽保險股份有限公司
地址 : | 100, Taiwan, Taipei City, Zhongzheng District, Section 1, Zhonghua Rd, 39號國際康健人壽保險股份有限公司 |
電話 : | 📞 +88879 |
網站 : | http://www.cigna.com.tw/ |
分類: | |
城市 : | Zhōnghuá Rd |
黃
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黃爆爆 on Google
★ ★ ★ ★ ★ 超爛 請三思啊
推銷的時候都可以賠
要申請的時候 就不能賠
推銷的時候就是你的專員
有問題找賣我保險人員叫它出來供的時候
說我們沒有固定專員服務
可以跟客服聯絡就好
三思啊拜託
電話聽到康健人壽。馬上打槍!
That sucks, please think twice
You can pay when you sell
You can't pay when you apply
When it comes to selling, you are your specialist
When there is a problem, the person who sells my insurance asks it to provide evidence
Said we don't have a fixed commissioner service
Just contact customer service
Think twice, please
Phone Heard Health Life. Shoot now!
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c
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chiayun ko on Google
★ ★ ★ ★ ★ 之前一直打電話推銷,手機沒接馬上就打公司電話,今天更扯中午休息時間,手機沒接又馬上打公司的電話,吵到同事休息,已經造成我的困擾了。麻煩手機沒接,就不要再打公司電話了。缺業績也不能這樣騷擾別人。
I used to make sales calls all the time. I called the company immediately when my cell phone was not answered. Today, during the noon break, I made a call to the company immediately after my phone was not answered, which caused my colleagues to rest. If you don't answer the phone, please don't call the company again. You can't harass others like this.
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B
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Boson Tsai on Google
★ ★ ★ ★ ★ 親愛的康健人壽您好 我是蔡X舜先生,此次是我最後接通你們的行銷電話,請將我的個資刪除,我在此聲明宣告,即日起我的個資不再同意由康健人壽行使任何形式的行銷電銷推廣使用,若擅自任意再次使用我的個資,而我也將保留我法律追訴權,謝謝,請不要再讓我接到你們打來的電話了!! 就算我是家樂福信用卡的會員也不要再打了,我已經買別家的保單了,講很多遍了
Hello, dear Kangjian Life, I am Mr. Cai Xshun. This is the last time I get through your marketing call. Please delete my personal information. I hereby declare that my personal information will no longer be approved by Kangjian from now on. Life Insurance uses any form of marketing telemarketing to promote the use. If I arbitrarily use my personal information again without authorization, I will also retain my legal right of prosecution. Thank you, please don't let me receive your calls again! ! Even if I am a member of Carrefour credit card, don't call again, I have already bought insurance policies from other companies, and I have said it many times.
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江
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江30 on Google
★ ★ ★ ★ ★ 真的 不要 用 電銷 的方式 強迫 推銷,尤其不知道哪來的個資,然後報客服電話就超含糊,不光明正大推銷
反而讓人更反感,用電話連哄帶騙的方式,誘導消費者網路投保,話術很猛,很容易讓心軟的人投保所以給你們一顆星好了!
Really don't use telemarketing to force sales, especially if you don't know where the personal information came from, and then calling customer service is super vague and not open and aboveboard.
On the contrary, it makes people even more disgusted. They use the method of coaxing and cheating on the phone to induce consumers to apply for insurance online. The words are very fierce, and it is easy for soft-hearted people to apply for insurance, so I will give you one star!
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J
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Jason Mr T on Google
★ ★ ★ ★ ★ 沒有專人服務的保險公司真的不要買,等於錢丟到無底洞,連聲音都沒有。
繳了快10年,真遇到要理賠,打客服電話等了快15分鐘,接通後說系統維護中,連最基本應該怎麼填寫資料,附那些文件都答不出來,要我明天10:00以後再打,是莊孝維嗎?爛死了,詐騙公司。
An insurance company that does not have a dedicated service really does not buy it, which means that the money is thrown into a bottomless pit, and there is no sound.
It has been paid for almost 10 years, and I really have to settle a claim. I called the customer service phone and waited for almost 15 minutes. After I connected, I said that the system is under maintenance. I can’t answer even the most basic information and the attached documents. I asked me to 10:10 tomorrow: Call after 00, is it Zhuang Xiaowei? Rotten to death, scam the company.
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李
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李泓翰 on Google
★ ★ ★ ★ ★ 今天突然接到電話說她是我的服務人員,我說我沒有買你們家的保險阿?牠回說幾個月前我有去官網留言想了解產品(心想幾個月前嗎?好像有喔,哇那服務也太迅速了吧?)好了接下來我就聽她介紹幾分鐘後我打斷她,我說我應該留言想了解定期醫療住院及手術保險,你怎麼介紹終身型的呢?(業績比較高嗎?)好了改介紹定期醫療告訴我內容後我問一下費率?他說1單位我的年紀51歲月繳2869元(2869*12=34428元/年)繳費10年保障20年,哈哈我差一點跌倒,竟然比我買的終身醫療還貴,我質疑她一下這樣合理嗎?她就越說態度越差,其實我開始質 疑她的專業後就態度越來越不好,最後還直接叫我不要買,我心想你這種服務品質我還敢買喔?很後悔沒把編號問出來申訴她,後來想想也對啦反正躲在電話後面行銷要甚麼專業?要甚麼品質呢?如果康健人壽的電銷主管有看到我這則發言可以去調今天13:00-14:00間的電話錄音聽看看你們的服務人員的高素質,我印象中她是說她姓(侯),願貴公司如此(高素質)電銷業績能增增日上
Today, I suddenly received a call saying that she is my service staff. I said that I did not buy your insurance? It said that I went to the official website to leave a message a few months ago and wanted to know about the product (do you think a few months ago? It seems that there is Oh, wow, that service is too fast, right?) Well, I will listen to her introduction. After a few minutes, I interrupted her, I said I should leave a message and want to know about regular medical hospitalization and surgical insurance. How do you introduce the lifetime type? (Is the performance relatively high?) Okay, I changed the introduction of regular medical treatment and told me the content. I will ask about the rate? He said that 1 unit of my age will pay 2869 yuan (2869*12=34428 yuan/year) for 10 years of protection. 20 years, haha, I almost fell down, and it was more expensive than the lifetime medical treatment I bought. Is it reasonable for me to question her? The more she said, the worse her attitude became. , and finally told me not to buy it. I thought to myself that I would still dare to buy this kind of service quality. I regret not asking her for the serial number to complain to her. After thinking about it, it is right. Anyway, what kind of professional do you want to hide behind the phone? What is the quality? If the electrical sales supervisor of Kangjian Life sees my statement, he can go to the recording of the phone call from 13:00-14:00 today to see the high quality of your service staff. In my impression, she said that Her surname is (Hou), I hope your company's (high-quality) electricity sales performance can increase day by day
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千
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千欣(Monica) on Google
★ ★ ★ ★ ★ 身為您們家的客戶,會打這篇評論是希望貴公司真的可以改善、進步,並且稍微認真、重視的看待這些評論,對於您們的專業服務還是給予一定的尊重及信任,本人與家人都有投保您們家不只一份的保險,希望貴公司面對大家的意見及留言不要只是回覆官方統一的內容並無改善真正的問題。
以下是我遇到的問題,
1.電話推銷不斷,一週內可以接到不同保險員的推銷電話,特別喜歡在上班時間撥電話來推銷,開頭都會說不耽誤您太久時間,但一開口就是30分鐘起跳的耽誤客戶時間,完全沒有重視客戶的時間及意願。
2.記得去年的某天接到電話推銷保險時,經一番介紹後已說明不需要,且經濟能力有限,沒有額外的預算可以多保一份保險。
隔兩天又接到不同保險員推銷一樣的保險,與對方說明前天已接到推銷電話也拒絕了,並請貴公司不要再來電。對方卻說:「怎麼會!我是你的保險員,除了我不會有人知道你的資料」我只能回應:「不好意思,我不知道你們公司怎麼運作的,不要問我。我是真的有接到電話也拒絕了,請不要再打來」,我的回應是事實卻還遭到懷疑,對方也不停推銷,講的也沒有很清楚,下一步就要我給傳真號碼,並要我蓋章簽名回傳,差一步就要被推銷成功,真的感受不好,完全沒有得到尊重。
3.最近一次的推銷電話是針對我對於貴公司保險的規劃太過基本,五項分類向度中有兩項分類沒有保,開始推薦癌症險。同樣告知沒有多餘預算可以保,請對方留資料給我,我需要與家人討論再決定,過了幾天以後有打來確認,但我也再次告知我不需要,對方口氣就馬上改變,感覺很不爽說掰掰就掛電話。
以上,真的是一直以來接受到的服務體驗,主要是一概的推銷手法與術語都讓我感到不舒服,甚至態度讓我覺得有些情緒勒索,說真的我沒必要在上班時間接到這樣的電話,還要去接受你沒得到這筆業績所帶來的情緒。
我能理解身為業務員有業績壓力,而我剛出社會也是有經濟壓力對於購買保單的能力也很有限,只求互相理解。
希望貴公司推銷保險時可以放過我,不要再來電推銷了,投保後從未拖欠保費,也給予一定的信任與尊重。
我只想說真的有需要會主動向你們購買,如果未來還是不斷推銷、推銷過程感受還是不好,真的會考慮退保。
我或許不是什麼大客戶,但請貴公司看見留言時,或是看到那些重複的意見及留言,能夠多花點心思並好好的思考要不要改善,謝謝撥空看評論。
As a customer of your home, I would like to write this review in the hope that your company can really improve and make progress, and take these reviews seriously and seriously, and give some respect and trust to your professional services. I and Your family members have more than one insurance for your family. I hope that your company will not just reply to the official unified content without improving the real problem in the face of everyone's opinions and messages.
The following are the problems I encountered,
1. The telemarketing is constant. You can receive sales calls from different insurers within a week. I especially like to call to promote sales during working hours. At the beginning, I will say that it will not delay you for too long. No attention is paid to the customer's time and willingness.
2. I remember that when I received a call to promote insurance one day last year, after a brief introduction, it was stated that it was not necessary, and the financial capacity was limited. You can insure an extra insurance without additional budget.
Two days later, I received the same insurance from different insurers, and explained to the other party that he had received the sales call the day before and rejected it, and asked your company not to call again. The other party said, "Why! I am your insurer. No one knows your information except me." I can only respond: "Excuse me, I don't know how your company works. Don't ask me. I am true. I refused even if I received a call. Please don’t call again.” My response was factual but it was still suspected. The other party kept promoting and didn’t make it clear. The next step is to give me a fax number and ask I stamped and signed it back, and I was close to being sold successfully. I really didn't feel good about it and I didn't get respect at all.
3. The most recent sales call was for my plan for your company’s insurance that was too basic. Two of the five categories were not covered, and I started recommending cancer insurance. I also told the other party that there is no extra budget to guarantee. Please leave me the information. I need to discuss with my family before making a decision. I will call to confirm after a few days, but I also told me that I don’t need it. The other party’s tone will change immediately. Unhappy to say bye bye, hang up.
The above is really the service experience I have always received. The main reason is that the general marketing techniques and terminology make me feel uncomfortable, and even the attitude makes me feel a little emotional blackmail. To be honest, I don’t need to receive such a message during working hours. On the phone, you have to accept the emotion that you did not get the performance.
I can understand that as a salesperson, I have performance pressure, and I also have financial pressure when I just came out of society. My ability to purchase insurance policies is also very limited. I just want to understand each other.
I hope that your company can let me go when it sells insurance, and stop calling for sales. After the insurance, it has never defaulted on premiums, and it has given a certain amount of trust and respect.
I just want to say that if there is a real need, I will take the initiative to buy from you. If you continue to sell in the future and the sales process is still not good, I will really consider surrendering the insurance.
I may not be a big customer, but when your company sees the comments, or when you see the repetitive comments and comments, you can think about it and think about whether you want to improve it. Thank you for taking the time to read the comments.
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F
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Fancie Kao on Google
★ ★ ★ ★ ★ Greatest insurance company in town. Best services...highly recommend it.
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