富邦產險城中分公司
3.5/5
★
基於 8 評論
Contact 富邦產險城中分公司
| 地址 ： | 100, Taiwan, Taipei City, Zhongzheng District, Xiangyang Rd, 9號富邦產險城中分公司18樓 |
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| 電話 ： | 📞 +88878 | ||||||||||||||
| 網站 ： | https://www.fubon.com/insurance/home/ | ||||||||||||||
| Opening hours : |
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| 分類： |
保險公司
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| 城市 ： | Xiangyang Rd |
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4
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45趙文謙 on Google
★ ★ ★ ★ ★ 富邦的同仁，真的滿專業的，很高興能夠給富邦服務！
 My colleagues in Fubon are really professional and very happy to serve Fubon!
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蘋
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蘋庭 on Google
★ ★ ★ ★ ★ 工作人員態度好，不囉嗦，速度快！
The staff has a good attitude, not long-winded, and fast!
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史
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史靜文 on Google
★ ★ ★ ★ ★ 此據點(襄陽路9號2樓）之工作人員工作態度不佳，有客戶進去也視而不見，對於表格內容如何填寫也不清楚，真的很不專業，裡面的員工全在上網，老闆應該裁員，並加強員工訓練，增加專業知識，要不然公司?途堪慮
The staff at this base (2nd floor, No. 9, Xiangyang Road) has a poor working attitude, and they turn a blind eye to customers when they go in. They are not clear about how to fill in the form. They are really unprofessional. The employees are all on the Internet. And strengthen employee training and increase professional knowledge, otherwise
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P
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PO Chang on Google
★ ★ ★ ★ ★ 電話都沒人接
No one answers the phone
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W
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WenYU Teng on Google
★ ★ ★ ★ ★ 因為信用卡的問題，只能臨櫃辦旅遊不便險，詢問客服說可以去他們的服務據點辦。之前在這辦過一次覺得服務不錯 結果這次去說要辦不便險 裡面的人員用很不耐煩的口氣跟同事說辦不便險很麻煩????? 是滿麻煩的但您講話講得太大聲被我聽到了~~~~~~ 跟我說妳們不接呵呵呵其實是根本不想接吧 服務態度真的滿差的 !!!!!!!
Because of the credit card issue, I can only apply for travel inconvenience insurance at the counter, and ask the customer service that I can do it at their service base. I've done it here before and thought the service was good. But this time I went to talk about inconvenience insurance. The staff in the staff used a very impatient tone to tell colleagues that the inconvenience insurance is very troublesome????? It is troublesome but you talk too much. I heard the sound~~~~~~ Tell me if you don’t answer, hehehe, in fact, I don’t want to answer at all. The service attitude is really bad!!!!!!!
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林
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林峰盛 on Google
★ ★ ★ ★ ★ 為了申辦班機延誤險理賠，打了該公司的客服電話，説會寄理賠申請書來，等了一個星期還沒收到，想說直接到富邦產險的據點去辦，地點算是很方便，除此之外沒有任何優點，沒有專門讓人辦理賠的櫃台，裡面每個人都各忙個各的事，最後只有坐在入口的小姐很勉強的抽空幫我辦理，只能說，如果要辦富邦產險的理賠，還是找別的地方吧
In order to apply for flight delay insurance claims, I called the company's customer service phone and said that I would send a claim application and waited for a week before I received it. There is no advantage other than that, there is no counter for people to apply for compensation. Everyone is busy with their own affairs. In the end, only the lady sitting at the entrance was very reluctant to take the time to help me. I can only say, Settlement of State Property Insurance, find somewhere else
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s
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sheng on Google
★ ★ ★ ★ ★ 客服人員態度超差，光一開始問個櫃檯服務時間要轉接三通電話才問到服務時間，是在搞笑嗎？
轉到服務人員後態度也是非常不好，好歹我也是你們家保戶，不是金融服務業嗎？服務態度在哪？
The attitude of the customer service staff is very bad. At the beginning, I asked about the service time of the counter and had to transfer three calls before asking about the service time. Is it funny?
After being transferred to the service staff, the attitude is also very bad. Anyway, I am also your family insured, am I not in the financial service industry? Where is the service attitude?
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李
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李玟芯 on Google
★ ★ ★ ★ ★ 有一個很年輕的林姓女性襄理，我是觀察她迅速升遷，也常常發布一些關心客人的訊息對話，而興起想詢問保單的念頭。
一開始詢問時很積極，後來我暫緩後她當下不讀不回我也沒在意太多。但是後來詢問他其他問題時，他的態度「非常之差」，態度非常差，連一般陌生人都沒這麼沒禮貌，都不會設想我未來會不會買保險嗎？眼界真的很低！不知道富邦人壽的升遷制度是怎麼評選的，希望一定要考量人員的態度問題，不然真的是會讓人不敢給富邦人壽的業務員服務～
There is a very young female assistant surnamed Lin. I was observing her rapid promotion, and I often posted some messages and dialogues about caring customers, and aroused the idea of asking about insurance policies.
At first, I was very positive when I asked, but after I put it on hold, she didn't read it back now and I didn't care too much. But when he asked him other questions later, his attitude was "very bad", and his attitude was very bad. Even ordinary strangers are not so rude. Wouldn't I imagine whether I would buy insurance in the future? The horizon is really low! I don’t know how Fubon Life’s promotion system is selected. I hope that the attitude of the staff must be considered, otherwise it will really make people afraid to serve Fubon Life’s salespersons~
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