中國信託資融股份有限公司 - Zhongzheng District
2.7/5
★
基於 8 評論
Contact 中國信託資融股份有限公司
| 地址 ： | 10047, Taiwan, Taipei City, Zhongzheng District, Xuchang St, 17號中國信託資融股份有限公司17樓 |
| 電話 ： | 📞 +8888 |
| 網站 ： | https://www.ctbcfinance.com/ |
| 分類： |
金融機構
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| 城市 ： | Xuchang St |
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C
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Cheng Hsun Wu on Google
★ ★ ★ ★ ★ 效率超快，還是找值得信任的機構安全點
 Super fast efficiency, still find a safe point of trustworthy organization
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L
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Lam C on Google
★ ★ ★ ★ ★ 讚
awesome
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陳
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陳天兵 on Google
★ ★ ★ ★ ★ 客服態度急差 感覺就是不耐煩
Customer service attitude is bad, I feel impatient
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U
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Uni on Google
★ ★ ★ ★ ★ 打電話再那邊轉來轉去 說不是她負責的部分 明明就是要結清 錢都已經進去戶頭了小姐還在那邊一直說要補這補那 到底有什麼問題
Call and turn around and say that it ’s not the part she is responsible for. Obviously, she has to settle the money. The lady has been in the account.
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a
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angel wang on Google
★ ★ ★ ★ ★ 當你們的客戶非常沒有尊嚴，
要被客服教訓，
有問題想問想了解，
得到的回應全是不耐煩，
車貸的錢不是幾千塊，
請我問我問了跟車貸扯不上邊的問題嗎?
還是浪費你們澎小姐非常多的時間?
你們覺得潛在客戶不需要被重視?
還是你們多的是客戶要跟你們借錢?借到就該偷笑，還要求要口氣好?
我不希望再由澎小姐當我的窗口，希望我的訴求可有正常的人來回應我，不是一個服務態度差，當客戶是麻煩的人來回應，謝謝!
When your customers are very dignified,
To be taught by customer service,
If you have any questions, you want to know,
The response I got was all impatient,
The car loan is not thousands of dollars,
Can I ask if I have a question about the car loan?
Still wasting a lot of your Miss Peng's time?
Do you think potential customers do not need to be valued?
Or do you have many customers who want to borrow money from you? You should snicker when you borrow it and ask for a good tone?
I do n’t want Miss Peng to be my window anymore. I hope that my appeal can be answered by normal people. It ’s not a poor service attitude. When the customer is a troublesome person, thank you!
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N
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NONAME on Google
★ ★ ★ ★ ★ 客服態度不知道差幾點的？
客戶很多是不是？
Don't know how bad the customer service attitude is?
There are many customers, aren't they?
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姍
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姍 on Google
★ ★ ★ ★ ★ 給你們一星都覺得對你們太好欸~
分機號碼2741還有不知道轉來轉去 轉到哪裡去的男子!
貴公司的員工訓練真的令人膽怯 這樣的人你們還敢用啊?笑死
服務態度真的差到炸!在不耐煩甚麼?不聽客戶說話 自己一直講?
屌幾點的?
明明自己答應我提的繳費日期 (60期全數繳完了~)
現在再那邊說要收遲延利息?有沒有搞錯!是你們答應的欸!這樣是詐欺嗎?
態度差 對客戶真的很沒耐心!
吃像好一點
當初一個樣 變成客戶後一個樣!!!
It's so nice to give you one star~
The extension number 2741 also has a man who doesn't know where to go!
Your company's employee training is really timid. How dare you use such people? Laugh to death
The service attitude is really bad! Why are you impatient? Don't listen to customers and keep talking yourself?
What time is it?
I clearly agreed to the payment date I mentioned (all 60 installments have been paid~)
Now they say that they want to charge deferred interest? Did you make a mistake! You agreed! Is this a fraud?
Poor attitude and really impatient with customers!
eat better
The first one becomes the same as the customer!!!
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A
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Amanda Hsu on Google
★ ★ ★ ★ ★ 已經設定銀行扣款，也說如果第一次沒有扣到，
請來電通知會儘快補上，
但貴司人員偏要到第二次扣不到帳然後再打電話跟討債集團一樣的口氣。
要不是買歐洲車的配合貸款是貴司，
還以為我是跟討債集團借錢呢。
The bank deduction has been set up, and it is said that if the first time is not deducted,
Please call and let me know as soon as possible.
But your company's staff will try to call the debt collection group in the same tone as the debt collection group after the second time they can't deduct the account.
If it wasn't for your company's loan to buy a European car,
Thought I was borrowing money from a debt collection group.
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