和德昌股份有限公司 - Zhongzheng District

McDonald's app is so bad

It’s getting more and more unpalatable every year. New products will always only be permutations and combinations. Sad

McDonald's is fucked by you

[McDonald’s Newspaper] After the system was updated, it was not easy to use. There is always a confirmation that you must re-enter your personal information and password. The computer system often forgets to report to the customers who set up McDonald's reports, which is the real situation I encountered. In terms of computer system settings, coupons or happy stickers will be given every day. If you have collected 6 happy stickers, you can press [Redeem]. Next, it becomes the use of coupons. The deadline is about three days. When there is a problem with the [McDonald’s Newspaper] system, no matter how I ask the sales manager and staff to report to the head office in Taipei, it is useless. It is very unreasonable to have only one review five stars. So, in my mind, I wanted to give 1.5 stars. I confirmed that for the head office, I can only give one star. Because, regardless of the previous five years or the last two months, the error rate is already very high. I think the focus of the reaction is ~ [McDonald's] is a global enterprise following Taiwan, and it has always been a large-scale company with 20,000 employees. All over Taiwan. It really shouldn't happen in the computer system or the service part of the personnel. Especially [McDonald's] is an international fast food brand. Coupled with the fact that Taiwan has been cultivating deeply for many years, there should be no such mistakes. And repeated responses to the store, but no effective improvement. It is equivalent to a strong response to highly loyal customers, complete disregard and no way to immediately assist with the computer settings effectively and quickly.

FoodPanda, Uber Eats, and McDonald’s Happy Delivery are more expensive than the physical store. The price of each main meal is different. The fish castle is even higher. The physical store sells 99 yuan, but it is 16 yuan more for delivery, especially McDonald’s. This price is also charged for the happy delivery of its own platform, is it a bit unreasonable? In addition, the problem of the fish castle has been talked about for several years, and it has not been improved. Since the cheese is only half and the placement is still messy, the cheese will always stick to the box, and the fish and bread will always be crooked. , Is the production staff throw too much force when delivering food? Improve it! Very poor selling! Please pay attention to the carbon dioxide of cola. It is really difficult to drink without gas. There are few McDonald’s stores where you can drink very gas. Every time you go, you can only order tea. And this year’s McDonald’s chicken has been temporarily stopped since its release. After the sale, the taste has changed, especially in the past few months. The outer skin is crispier than before, but the inner layer often has uneven spicy taste, and the chicken has a heavy taste, which is not fishy. The taste is still, the taste of the thigh is particularly obvious.

1. The billboard for ordering food in the physical store needs to be improved. The background color of the menu is black, and the price indication is very small, which is completely unclear. 2. The category of hamburger products is monotonous. In recent years, the state guests have not been clear about their positioning after buying McDonald’s. They want to promote the coffee bar, but the quality of the coffee and the dining environment are not in place. It should be an independent space for customers who only want to drink coffee. ! 3. The electronic app should be integrated as soon as possible, and the in-store reservation cache service should be implemented

What is it like to change the old McDonald's in Taipei City to not have any leftovers? make people very angry

If the New Year many orders you can choose not to orders Many orders have to be hardwired to waste other people really do not understand time Outgoing calls to customer service platform point McDonald You say outside meal delivery platform as long as half an hour I want to say good on the point it does not matter if a bit slower 18:18 called, I can wait until 19:20 to play in Delivery platform to You sent a platform to say In waited more than 10 minutes I can not make a phone call to the platform That is the point of delivery is your Zhongshan Branch Playing ask your meals out why not and distribution Answered the phone at the cold even if Attitude is also very rude I know you have worked very hard the big New Year But waiting for hungry people are damned If you really can not do this Orders should not do I would also like to call to cancel platform meals Really a waste of my time There are a waste of my money phone You in New Taipei City and Zhongshan branch How can be so bad