侯鳥旅行社

The first brand of exquisite tourism in the mainland, professional business and good service.

To go to Tibet at the end of May, the salesman is enthusiastic and professional

Not fully refunded, you have to deduct your so-called necessary expenses, which is really amazing.

Serious and attentive company push ~

It has been announced that it is forbidden to travel to the mainland before 5/31, and the deposit will not be refunded And the response to the message in fb also blocked the deletion of the message Unable to present

We are a group of relatives and friends who book a customized itinerary for traveling to the mainland in late June. Our business promises that we can refund the full amount as long as the tourist area is listed as a red alert, so we only paid the deposit 2 days before the Chinese New Year. During the period, the epidemic situation in the mainland was very serious, so we immediately expressed to the business on the first day of work after the new year that we wanted to refund the group refund. At this time, the business said that the cancellation fee would be more than 10,000 yuan (I do n’t know how to count, which is equivalent Our group fee is 1/4, far more than 5), of course we ca n’t accept it. The business suggest that we wait until mid-May depending on the government ’s announcement and decide. Now the government has announced that it will not be able to leave the group until the end of June, we ask the travel agency According to the refund of the business commitment, the travel agency turned upside down and refused to recognise the account. It still charged a cancellation fee of more than 10,000 per person. It was impossible to tell how it could be calculated, nor could it produce any documents and details of the expenses paid by the group. Whatever we say, we agree that the deduction will be cancelled and we will give you a receipt. As long as he has the final say, how do we agree with the amount of deduction? There is nothing worse than this ... ⋯⋯

It ’s really bad. Obviously, according to the contract, the cancellation will only compensate 5% of the group fare 40 days in advance. As a result, the business said that because of what seats and restaurants have already made deposits, the compensation for the loss is very large. If you want to cancel, you cannot refund the deposit. ; According to the contract, as long as you can provide a billing certificate and a hotel reservation certificate, I will cooperate with you to deduct the deposit, but the other party ca n’t get it out ..... whatever we want to sign the cancellation contract first, they will detail it, laugh dead! I can give you details of this kind of thing, and the amount will be filled with you ..... What I want is a certificate of cancellation by the airline and a certificate of cancellation by the hotel, and they say that there is no such thing ..... Isn't it clear that you want to eat the margin ... Who would dare to participate in this kind of travel agency ... (and I cancelled it more than six months in advance)

Remind everyone that as long as you sign up for their tour, this travel agency will ask you to pay the deposit soon. After you pay the deposit, even if they cancel the tour, he will not refund your deposit. He will use the deduction written in the contract. Necessary expenses to deduct the deposit, the attitude is very bad, I don't want to give a star.