京都勝牛-台北京站店 - Section 1

Nice!

Nice atmosphere, but the steak was rather hard to chew while the porkchop was fantastic.

The beef I had was too sinewy. Was asked to share a table with others which I don’t mind. What I mind was them mixing up the orders and not even apologizing for the mistakes.

Yummy

So full with their free rice, soup, and salad ?? Just try! ??

Poor service, the waiters and waitresses paid no attention to check if there is customer in need, acting like getting order and serving meal and it’s done. Had to wait for a long time to grab a chance to request for soup refill then after another 10 minutes realized the request was ignored, then another 10 minutes of waiting seeking for a chance to grab a waitress for soup refill, finally it took me 30 minutes for soup refill. From my observation is that there is no waiters staying around the dining area if there is no new customer coming, so after serving meals then it’s done. No one even take a look to check if any customer is in need. See no reason and point to charge the mandatory 10% service fee. Poor service quality. Food is ok, portion is small. For the same price could have better choice.

You ordered your food through a touch pad on the table. Which was a big red flag. I went for the fillet mignon Wagyu rice and was rather disappointed. The coating didn’t go well with the meat, flooded your palate with dough. The place was popular and nearly packed. But I wondered how many of them will be returning customers.

Unfortunately, this is One of the worst dining experience that I have ever had in Taipei. ? Firstly, No service at all. That is in terms of waiter/waitress have no smile, no patience, hurry to collect thing after just 30 mins of my meal, ?‍♂️and no explanation on the dining tool that they provide to the client. That means the restaurant provides all customers a so called flying pan (Photo attached) to let customer to stir fried the beef a bit more before eat, but I know this only form the table notice. In the meantime, When I look around the whole restaurant, no one use the flying pan. Automation in ordering service (photo attached) perhaps is a good thing. But what’s the purpose of serving something to customer which purposingly add value to but somehow no one explain how to use it at all??‍♂️ Secondly, The food quality is really bad as well. Really can’t The actual food outlook is literally different from the menu. ?The restaurant pride itself to serve great quality deep fried beef, but all fried beef and chicken that I ordered make me disppointed...not juicy, not tasty, ugly cutting, bad outlook...nothing I can appreciate...? Lastly, perhaps the only few a bit better than nothing things is that the restaurant location is convenient, just 10 mins walk form Taipei MTR station. the restaurant is cosy (photo attached) and the waiter is just hurry to collect dishes but not kicking u away. To sum up, at this price at this high end dining location, I literally expect a more high quality dining experience. ?I trust There are much more better dining choices within the same area.