國成旅行社 - Section 2

3.4/5 基於 8 評論

Contact 國成旅行社

地址 :

104, Taiwan, Taipei City, Zhongshan District, Section 2, Chang'an E Rd, 198號國成旅行社

電話 : 📞 +8877799
網站 : http://www.etholiday.com/
分類:
城市 : Chang'an E Rd

104, Taiwan, Taipei City, Zhongshan District, Section 2, Chang'an E Rd, 198號國成旅行社
M
Man Hsu on Google

參加東森旅行社的團體旅遊品牌形象OK,當然有一般團或較高檔團…團費會有差別,一分錢一分貨,不要批評旅行社不好要看你付的是那種團的費用,合約都很清楚,我個人是有感受到CP質不錯
Participate in the group travel brand image of Dongsen Travel Agency. Of course, there is a general group or a higher level group... The group fee will be different. If you pay for a penny, don’t criticize the travel agency. It’s not good to see what you pay for the group. I am very clear, I personally feel that CP is good.
范禎 on Google

第一次跟東森的團,雖是購物團,但不緊迫,景點行程都不錯,領隊,導遊都很好,最重要的謝謝東森業務林虹昀推薦這個行程給我,服務熱誠???
The first time with the Dongsen group, although it is a shopping group, but not urgent, the attractions are good, the leader, the tour guides are very good, the most important thank you Dongsen business Lin Hongyi recommended this trip to me, service sincerely
w
wine yu on Google

小心踩到地雷,尤其是暑假碰到颱風天災是不會退費,本人購買7月9~11日花蓮福容3日2夜雙人賞鯨豚,7日查詢氣象顯示瑪莉亞颱風將襲颱10日將發布颱風警報,結果7,8另外日因假日(週六,日)連絡不到承辦人退費,直至週一(9日)早上連繫上承辦人回應礙於合約無法退費,另外承辦賞鯨豚船公司於8日通知我因颱風無法出船賞鯨豚,但是東森旅遊確堅持礙於合約還是不能退費,難道要我冒著颱風帶家人到花蓮遊,連賞鯨豚卷也沒有退給我。
Be careful of stepping on landmines, especially if you encounter a typhoon during the summer vacation, the fee will not be refunded. I purchased the Hualien Fullon on July 9-11 for 3 days and 2 nights for whale watching for two persons. The weather query on the 7th shows that Typhoon Maria will hit Taiwan A typhoon warning will be issued on the 10th. As a result, the contractor cannot be contacted due to holidays (Saturdays and Sundays) on the 7th and 8th for a refund until Monday (9th) morning. In addition, the undertaking whale watching boat company informed me on the 8th that I could not go out for whale watching due to the typhoon, but Dongsen Tourism insisted that the fee cannot be refunded due to the contract. Do you want me to risk the typhoon to take my family to Hualien for a tour with whale watching rolls? Did not return it to me.
張雅情 on Google

非常不推薦的旅行社。 在旅展購買了機+酒,當下不確定可出國時間,業務說之後跟他講就好,錢付了,時間我們詢問是否有機位,遲遲等不到回覆,不讀不回!過好幾天才回覆 接著等到出發前一個禮拜,說資料已寄出,等了四天都沒有收到,打電話詢問才說東西被退回“公司沒人知道”,跟我說下午五點給回覆,我等電話等到六點打去問才回我,態度真的很差 等了兩天還是沒收到,打電話到公司反應,接電話的人一直笑?我第一次遇到客服接電話反應還可以嬉皮笑臉的 我是連買到瑕疵品都可以給好評的人,但這次的經驗真的是令人非常不開心,人生第一次給負評就給你們了。
Very not recommended travel agency. I bought a machine + wine at the travel show, and I'm not sure about the time to go abroad. It's good to talk to him after the business talks. The money is paid. We will ask if there is a time for the time. Reply in a few days Then I waited a week before the departure and said that the information had been sent. I didn't receive it after waiting for four days. I called and said that the item was returned to the company. "No one knows the company." Call me at six o'clock and ask me back, my attitude is really bad After waiting for two days or not, I called the company to respond. The person who answered the phone kept laughing? The first time I encountered a customer service response, I could be hippie with a smile I am a person who can give praise even if I buy a defective product, but this experience is really very unpleasant. I give you a negative review for the first time in my life.
林子傑 on Google

這次雙十連假跟此旅行社購買的宿霧團方案,此方案旅遊行程是需另外加購不包含在團費的,因為業務的專業度不足,導致前幾天才通知加購的行程要取消,需到當地跟領隊另外加購,那中間所需的差價是要消費者自己負擔嗎?自己公司業務的訓練不足應該自己公司負責吧!還有此次的宿霧領隊做事能力也需要加強,整團的行李竟然可以把我跟我朋友的遺忘在飯店,還好有找到,不然損失又要算誰的,這種服務品質也敢收小費?
This double ten-day holiday is related to the Cebu Group program purchased by this travel agency. The travel itinerary of this program is not included in the tour fee. Because the professionalism of the business is insufficient, the itinerary of the purchase will be cancelled only a few days ago. You need to go to the local and the team to buy another, what is the difference between the consumer and the consumer? Insufficient training in your own business should be responsible for your own company! Also, the ability of the Cebu leader to work must also be strengthened. The whole group of luggage can forget me and my friends in the hotel, but I have found it, otherwise the loss will be counted. tip?
振發張 on Google

6/21~6/26參加東森旅行社韓國斧山行 原以為開心出門玩卻受了一些鳥氣 1.台灣導遊鄭先生一上車就告訴我們說韓國領隊說話我們不能有任何回話甚至意見 想請問一下出國不是要有互動回應才有趣嗎? 2.某天吃飯時間已經拖到下午2點多才吃飯...韓國領隊就說盡量吃.用餐時間約2~3小時再集合..沒想到台灣導遊鄭先生下一秒就說不要吃太多浪費會罰錢..快點吃吃等等有別的客人來我們就要離開了 請問一下我們知道食物不能隨意浪費..但台灣導遊鄭先生卻一副怕我們吃..趕時間..這樣對嗎? 3.某天下大雨觀光景點到了..台灣導遊卻沒有主動告知集合地點..難道這是最基本的..這樣是盡責職務嗎? 下雨天導遊主動借傘給我..後來就拿這事情還邀功勞...真讓人傻眼 4.行程有購物安排..這白紙黑字有沒錯..但為何一定強迫本團要達到消費台幣30幾萬才能離開?!這樣強人所難 5.回國行李韓國領導告知我們每件行李可以最多達到20公斤.. 下一秒台灣導遊鄭先生馬上說..不行..只能15公斤..讓大家都在機場翻行李...一下20公斤一下15公斤... 請問誰的話才是對的? 從事服務業不應該這樣說話吧?應該要顧及我們的感受..而不是讓我們覺得自己傻子別人說什麼就什麼!不能表達任何意見..你們旅行社是否要了解一下員工是否盡責..態度是否親切?經過這次我不再選擇(東森旅遊)了...花錢花時受氣
6/21 ~ 6/26 Participated in Dongshan Travel Agency's Axe Mountain Tour I thought I was happily going out to play but got some bird gas 1.Taiwan guide Mr. Zheng told us as soon as he got on the bus that the Korean leader spoke and we could not have any reply or even opinions Wouldn't it be interesting to go abroad without an interactive response? 2. One day's meal time has been delayed until more than 2 pm ... The Korean leader said to eat as much as possible. The meal time is about 2 to 3 hours before gathering. I did not expect Taiwanese guide Mr. Zheng to say not to eat too much You will be penalized for wasting .. Hurry up and eat and wait for other guests to come and we are leaving Excuse me, we know that food ca n’t be wasted at will. But Mr. Zheng, a Taiwan tour guide, is afraid that we will eat .. Hurry .. Is this right? 3. A heavy rain came to a tourist spot. The Taiwan tour guide did not take the initiative to inform the meeting place. Is this the most basic .. Is this due diligence? On a rainy day, the tour guide took the initiative to lend me an umbrella .. Later, I also invited credit for this ... It was really foolish 4. There are shopping arrangements in the itinerary .. There is nothing wrong with the black letters on the white paper .. But why must the group be forced to reach a consumption of NT $ 300,000 to leave? !! Difficult for such a strong man 5.Returned baggage Korean leaders told us that each piece of luggage can reach a maximum of 20 kg. The next second Mr. Zheng, the Taiwan tour guide, said immediately. No. Only 15 kilograms .. Let everyone turn luggage at the airport. Who is right? Shouldn't you say so in the service industry? Should take into account our feelings .. Instead of making us feel like a fool what others say! Can't express any opinion .. Do your travel agency need to know whether the staff is responsible .. Are they kind? After this time I do n’t choose (Dongsen Tourism) anymore ...
Y
YIYAN on Google

原本連一顆星都不想給,旅展時與朋友兩人訂了宿霧行程,也預定了跳島與鯨鯊行程,竟然在出發前兩天才通知,沒有加購到跳島與鯨鯊行程,到當地還要詢問當地導遊,而且還比較貴,超傻眼,最後我們還是用別的app自己加購行程才順利完成這次的旅遊,整個在自由行,機票比較同團也沒有比較便宜。 之後與同團的其它人聊天才知道,這個行程是多家旅行社合一同推銷的行程,光吃飯的地方就分三個,住的地方也是,整個行程都在等,除了等還是等,也是很慶幸跟朋友兩個沒有跟他們的行程,光聽就累,最後在宿霧機場,當地導遊還唯獨遺漏我們兩個的行李在飯店,早上就給了,還有確認是跟同團的放在一起我們才離開,竟然會沒一起放在車上,還這麼剛好就只有我們兩個的遺漏,在機場也是等的心情不美麗。真的很讓人失望不管是開始還是最後,都不是很好。
Originally, I didn’t even want to give a star. I booked a Cebu trip with my friends during the tour. I also booked a trip to the island and the whale shark. I noticed it only two days before the departure. I didn’t buy the island and whale shark trip. The locals also need to ask the local tour guide, but also more expensive, super dumbfounded, and finally we still use other app to purchase the itinerary to successfully complete the tour, the whole free travel, the ticket is not cheaper. After chatting with other people in the same group, I know that this trip is a trip that is promoted by many travel agencies. The place where the light is eaten is divided into three. The place where I live is also the same. The whole trip is waiting, except for waiting or waiting. Fortunately, I didn’t have a trip with my friends. I was tired after listening to it. Finally, at Cebu Airport, the local tour guides only missed our two luggage in the hotel. They gave it in the morning, and confirmed that it was with the same group. We only left together, but we didn’t even put it in the car. It’s just that we’re missing the two, and the mood at the airport is not beautiful. It’s really disappointing, whether it’s the beginning or the end, it’s not very good.
張安琪 on Google

我可以在此發表意見嗎, 剛好從法國玩回來,已經到凡爾賽宮門口,你們該幫我們買票進去參觀,還要加羅浮宮景點,餐食改進,自理少一點,我是覺得玩不夠癮
Can I express my opinion here? Just playing back from France, I have already arrived at the gate of Versailles. You should buy tickets for us to visit, and also add the sights of the Louvre, the food is improved, and the self-care is less. I feel that I am not addicted enough.

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