寶豐國際旅行社有限公司 - Zhongshan District
3.5/5
★
基於 8 評論
Contact 寶豐國際旅行社有限公司
地址 : | 10460, Taiwan, Taipei City, Zhongshan District, Linsen N Rd, 575號5號寶豐國際旅行社有限公司樓502室 |
電話 : | 📞 +8888899 |
網站 : | http://www.bftraveller.com.tw/ |
分類: |
旅行社
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城市 : | Linsen N Rd |
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黃夢妍 on Google
★ ★ ★ ★ ★ 行程超值 業務服務親切又熱心?
The itinerary is worthwhile, and the business service is cordial and enthusiastic?
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shu ya hsu on Google
★ ★ ★ ★ ★ 業務處理事情怠慢,出發前三週確認有無團位,業務告知幫忙喬看看,出發前兩週確認有位,並匯款4人全額旅費,告知報名成功,再出發前3天一直沒都沒收到行程表與領隊資料,主動詢問才告知團體人數不足已取消,說在一小時內會告知我是否有其它團可參加,但卻無消無息,四個小時後終於通上電話,也沒告知是否有其它團可參加,旅費也隔了一週才退款,我都已找別家行程,還先代墊朋友旅費,也無賠償,要參加的請小心,除非你有充足及彈性時間再考慮參加此旅行社團旅。
The business process is negligible, three weeks before departure, confirm whether there is a group seat, the business informs help Joe to see, two weeks before departure, confirms the seat, and remits the full travel expenses of 4 people, informs that the registration is successful, and has not received it 3 days before departure I asked for the itinerary and the team leader’s information. I was informed that the group was not enough and it was cancelled. I said that I would be notified within an hour if there are other groups to join, but there was nothing to hear. I finally got on the phone four hours later and didn’t tell me. Is there any other group to join? The travel expenses are refunded only a week later. I have already looked for another itinerary. I have also paid for the travel expenses of my friends, and there is no compensation. Please be careful if you want to join, unless you have sufficient and flexible time to consider joining This travel community trip.
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PIN LI on Google
★ ★ ★ ★ ★ 因為台北加碼go跟該家旅遊業者報名,報名當天確認沒問題給了全額團費,但在出發前一週一堆理由告知報名失敗只能退費或者協助同天安排參加其他行程團...(大概過了最少30天有餘)不太清楚報名付錢後到出發這段時間是遇到什麼鬼事情...莫名其妙,如果不怕行程泡湯或者一團火?或者旅遊時間可以很彈性調整就熱情推薦噢!因為從來沒遇過這樣蝦?的事...客服處理態度也很情緒化不積極,這種踩雷也是領教過了謝謝拜拜?一點保障都沒有
Because Taipei has overweighted to register with the tourist industry, the full amount of the tour fee was confirmed on the day of registration, but a bunch of reasons were told that the registration failed a week before the departure, and the fee could only be refunded or assisted in arranging other tours on the same day...( At least 30 days have passed.) I’m not sure what the hell is going on from the time of registration and payment to departure... It’s inexplicable, if you are not afraid of the itinerary or the fire ? or the travel time can be adjusted flexibly, I recommend it Oh! Because I have never encountered such a shrimp ?... The customer service attitude is also very emotional and not positive. This kind of thunder stepping has also been experienced. Thank you bye bye ? There is no guarantee
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Maci莓栖 on Google
★ ★ ★ ★ ★ 業務非常不以客為尊
旅遊業變成公家單位?!
客戶要配合他們的作業一樣
我說目前剛好在忙晚一點再匯款,她堅決不行
還摃我說休息時間可以匯為什麼不匯?!
你忙工作我也要忙工作 又不是不繳費,晚一點匯而已,問是額滿了嗎?也不是
想說態度這麼硬是不缺客戶啦
結果上來看明明就是沒開團一堆的,退費也不做好....
難怪我說不去報你們團了,他還很開心耶!省得退費!
The business is very customer-oriented
Tourism becomes a public entity? !
Customers have to cooperate with their homework
I said that I just happened to be busy with the remittance later, and she was determined not to do it
I said that I can remit during breaks, why don’t I remit it? !
If you are busy with work, I also need to be busy with work. It's not that you don't pay the fee. It's just a later remittance. Is it full? Nor is it
I want to say that there is no shortage of customers with such a rigid attitude
In the end, it seems that there are no groups, and refunds are not done well....
No wonder I said not to report to your group, he is still very happy! No refunds!
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Jason Tien on Google
★ ★ ★ ★ ★ 寶豐旅行社業務田先生服務態度親切,行程也跟我們解釋得很詳細,所以因該給田先生一個讚
Mr. Tian, the businessman of Baofeng Travel Agency, has a friendly service attitude and explained the itinerary in detail to us, so I should give Mr. Tian a compliment.
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I Chen Tsai on Google
★ ★ ★ ★ ★ 參加5/8君品駕道的行程,推出買一送一超划算,去之前旅行社小姐還有來電提醒一些注意事項,領隊林卓立先生人也很好,行程上的規劃也很讚,以後還想再參加這間旅行社的其他的遊程。
Participating in the 5/8 Junpin Driving Road itinerary, the launch of buy one get one free is super cost-effective. Before going there, the lady of the travel agency also called to remind you of some precautions. Then join the other tours of this travel agency.
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Tu Min-yi on Google
★ ★ ★ ★ ★ 參加了2/26花花陶喜2日遊(住台北喜來登飯店), 當天領對林卓立先生不停於遊覽車上告知飯店對我們房間的安排(因為有帶小孩, 訂行程前就已告知旅行社業務需要嬰兒床的需求), 一下子說嬰兒床待確認, 後續再告知沒有嬰兒床,改兩大床,一張床會幫忙靠牆; 結果進到房間, 變成一大床, 也沒嬰兒床; 當下立即聯繫飯店, 飯店的危機處理就不談了; 致電詢問領導林先生, 竟然告知他無能為力, 是他們旅行社的問題; 重頭到尾整天的行程下來都是領隊跟飯店溝通, 我們也沒有提出任何無禮的要求, 竟然得到一句”我無能為力”; 隔天早餐更瞎, 配合飯店清消, 改至宴會廳用餐, 領隊的確告知建議用餐時間早上8-9點, 用餐時間無限制; 結果我們8:20進入用餐, 飯店告知只能用餐到9點, 一定要離場, 試問兩天的領隊(實質只有一天)說話可以如此不負責任嗎? 我們不是沒付小費, 3歲的小孩付了1100, 0歲嬰兒也付了500, 結果被旅行社+領隊如此對待, 真心建議大家對寶豐旅行社的行程須多加思量, 領隊對事情的處理態度傲慢消極, 業務也只會罵領隊給我們聽, 其他完全沒作為. 惡劣
Participated in the 2/26 Huahua Taoxi 2-day tour (staying at the Sheraton Taipei Hotel), and Mr. Lin Zhuoli did not stop on the tour bus to inform the hotel about our room arrangements (because there were children, the travel agency business was informed before booking the trip). Need a crib), said that the crib was to be confirmed, and later told that there was no crib, and two beds were changed, and one bed would help against the wall; as a result, when I entered the room, it became a large bed, and there was no crib; Immediately contact the hotel, the hotel's crisis management will not be discussed; I called the leader, Mr. Lin, and he was told that he could not do anything, it was the problem of their travel agency; the leader communicated with the hotel for the whole day's trip, and we did not raise any questions. Any rude request, I actually got a sentence "I can't do anything"; the next day breakfast was even more blind, and the restaurant was cleaned up and changed to the banquet hall for dinner. Entering the meal at 8:20, the restaurant told me that we can only eat until 9:00 and must leave the venue. How can the two-day leader (actually only one day) speak so irresponsibly? 1100, the 0-year-old baby also paid 500, and was treated like this by the travel agency + the tour leader. I sincerely suggest that everyone should think more about the itinerary of Baofeng Travel Agency. The team leader has an arrogant and negative attitude towards things, and the business will only scold the tour leader for us. Others do nothing at all. Bad
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孫倩茹 on Google
★ ★ ★ ★ ★ 給寶豐旅行社孫嘉旻超級差評!因為疫情不跟團去旅遊了!沒打第三劑疫苗也不能去,還硬要扣我30%的費用!告訴我說什麼定型化契約,連旅遊的內容都沒給我,更沒收到定型化契約,我也沒簽署任何文件!知道目前因為疫情旅遊業也不容易,我也可以體諒 可是誰願意冒這個險去旅遊呀!你們處理的好,以後旅遊還會找你們,還會幫忙給你們做宣傳!非要這樣!所以只能找消保會處理!
Super bad review for Sun Jiamin of Baofeng Travel Agency! Because of the epidemic, I will not travel with a group! I can't go without the third dose of vaccine, and they insist on deducting 30% of my fee! Tell me about the stereotyped contract, I didn't even give me the content of the tour, and I didn't receive the stereotyped contract, and I didn't sign any documents! Knowing that it is not easy for tourism due to the epidemic, I can understand it, but who is willing to take this risk to travel! You have handled it well. In the future, I will find you when traveling, and I will help you with publicity! Don't do it! So you can only ask the Consumer Protection Association to deal with it!
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