力譔堂整合行銷股份有限公司

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The manufacturers in Taichung are very speechless! ! ! Bad impression?

Miss Zhang, who is hosting the Chiayi Shopping Festival, has a positive and satisfactory attitude in handling customer incidents, otherwise only one star remains. (stay) I booked 8/16 Jia Nan Fenghua Hotel (2 double rooms) on 7/15. At that time, the counter informed that Jiayou Jin could be used (300 yuan accommodation fee + 300 yuan shopping fee), so the deposit was paid; but the day before the stay, The hotel calls and informs that there is no more shopping gold of 300 yuan. Check-in inquiries at the hotel counter: Why is there no 300 yuan shopping gold? The lady at the counter said kindly: The Chiayi City Government "suddenly" told them that they had no funds! (A male colleague who looked like a supervisor stood beside him, showing a look of "I knew you would ask" a contemptuous attitude. Uncomfortable); But, it is undeniable that Jia Nan Fenghua's hardware equipment is very good, the room is clean and large, but the soundproofing is a bit poor. (Chiayi City Government) The next day after check-out, call the Chiayi City Government to undertake the Jiayoujin business unit (male employees) and ask: Has the 300 yuan shopping money been used up? The Chiayi City Government stated that it did not inform the hotel that the funds had been used up, and transferred the call to the contractor, asking the contractor to contact me about the purchase price. (The Chiayi City Government handles things very quickly). Afterwards, the contractor (female staff) called to inquire about the situation and said: The contractor did not inform the hotel and the funds have been used up; that she will follow up with Fenghua Hotel after inquiring I explained, so I waited a full 2 ​​days, the contractor still did not call to explain the situation. I called the Chiayi City Government (Ms. Lin) again to ask, Miss Lin will help me and ask the contractor to deal with it immediately; the contractor (Ms. Zhang) called in less than 10 minutes to inform: there are some minor problems in the hotel! The manufacturer also apologized to me, and sent a 300 yuan shopping cash and gave 2 gifts. (Facebook editor) But as early as when I called the hotel and told me that there was no purchase price of 300 yuan, I sent a message to ask the editor: about Jiayoujin, but the editor only responded to the message two days later, but did not answer the question asked, only asking where I live. The hotel? And the reservation name? It means that you will reply to me after confirming with the hotel. After that, the editor disappeared........... to sum up: 1. The Chiayi City Government....... The speed of handling this matter is very fast, which is commendable. (?????) 2. Contractor (Lizhantang)... (a.) After the first lady and Facebook editor understood the situation, they disappeared! ☹️ (b.) The second Ms. Zhang is very positive in handling matters and has a very good attitude. (Like???) 3. Today I received 600 yuan for shopping. I think that people have returned to the north. I hope that the Chiayi City Government can extend the period of use (8/31) so that there is an excuse to go to Chiayi City again. ???