台灣兄弟國際資訊科技有限公司 - Section 3

Good boss, handsome and beautiful staff, affordable and professional price, push! !!

The boss service is kind and fast.

No matter the goods and after-sales service are very problematic~ I know that goodwill is important to the business, so the evaluation is prudent, but this observation has been more than half a year, and I have to make such a decision~ 1. Lulutong reply to the problem is very slow, often reply in 3 days, hit the past and ask the engineer to reply, the most frequently encountered time is not to reply at all, bought for half a year, constantly unable to connect problems, now half a year later Even the power supply can not be opened, saying that engineers should be asked to reply and do not ask questions. At present, the business problems have become consumers need to actively seek help from them. 2. Before I bought the phone, I said that the display machine was fine, but after repeated problems, they said that this model of the machine seems to have this problem! 3. There was a problem when I first bought it. In the Lulutong dialogue, the merchant seemed to want to deal with it. I pushed that I had passed the warranty. I posted a screenshot of the date of the Lulutong subscript and the display machine on their product page. The warranty period is half a year, they are speechless... and they say that the tests are normal when they are delivered! But the problem during the warranty period is repeated, the consumer is of course looking for a business~ 4. Buy their display machine, it is different from the product photos on the Internet. Even if I bid for it for a while, the product photos on the Internet are still the same one~

The after-sales service was very bad. I took the initiative to call for the maintenance status. The internal staff said that the next day I had to call back the maintenance situation, but I waited for another week, or I took the initiative to call. Very angry

Professional, not bad, I hope the maintenance fee can be cheaper, do not replace the original assembly like the original mobile phone, if you can repair it, help repair it

Purchased a DCP-L2520DW printer on the Internet When I sent it, I found that I could only print but not copy or scan. After the response, the seller immediately sent a new one And told me that it’s okay to use They then took back the printer that had the problem No extra freight will be charged during the whole journey In the communication The seller is very patient and polite It's a great buying experience!

The service is fast, the maintenance price is reasonable, and the boss and the staff are very intimate. After replacing the printer j430w ink sensor, the staff inside would have helped me to transfer the photocopying machine to my car and asked me to say my car. Stopping outside, I said that I didn't walk over. I came over from McDonald's in the third section of the Civil Rights Road. When the boss heard that he was so far away, would you like to take a small cart to you? Then the boss heard that it was so far away. Don't take me a small cart for you. I said that I don't need to be close to my sports. But the boss always asks the staff to say where is our stroller? After rummaging the cabinet, I unfolded the trolley. Although I said it on the mouth, I actually accepted the boss’s kindness. The boss looked at the weather outside and felt like it was going to rain. The membrane is really very grateful. I was dragged to McDonald's along the way. Although it was not a few hundred meters, but I looked at my small cart all the way. I thought that the staff and the boss are so kind. The next photocopier has problems. I must first think of it here. -------------------------------------------------- ---- 2 times backlash want to repair CANON printer black ink cheek I have waited for the third week and haven't had a "small" for a long time. Maybe it is because the maintenance is not the relationship between the brothers and the printers. -------------------------------------------------- ---20190822 As soon as I went to the photocopier's door, I found that the external ink cartridge was placed on the photocopier, and the air vents were all open. When the ink came back, it was more than half of the results. When we were, the black color was lower than the standard line. Others were also inexplicable. I use a lot, the explanation is because I have to resign, so I use it a lot. I think the ink is actually cheaper, don’t be so stingy, and I haven’t used the photocopying machine for three weeks. It’s really speechless to see this situation, then All the pipes are air, silent

Purchase the company’s recycled second-hand fax machine and purchase the consumable roller + toner at the same time, and tell the transfer, and double-check that the remittance amount is tax-free + roller + toner, and turn on the fax machine without receiving the mailing notice. It is true that there is no additional purchase. Roller + Toner (Receive the goods on Friday, immediately respond with a photo to the company's line + Xiaopi company webpage. On Monday morning, I received a message saying that all purchases have been put into the machine. The company's customer service responded: The company sells no items Roller + toner, you buy directly into the machine (if you put in the roller + toner is a new product, who can prove it), and even desperately explain the misunderstanding of consumers (the company is the most honest operation for a long time), I will repeat the dialogue to the other person, please refer to the model + purchase drum + toner price on the company's website), the company will contact the return for the return of the product, the company will receive the goods and then collect the return express fee of 210 yuan, and even protest. The customer service asked me to directly contact the company’s accountant to apply for a refund. I asked the customer service’s task to not complete the handling of the matter. Or, please directly send the phone number of the person in charge of my company to apply for a return. The customer service staff asked me directly, it was the purchaser’s Is the company responsible? I finally said that I am the boss of the company, can you talk to me? Buying such dishonest goods, receiving non-refundable goods, plus a return courier fee, super unhappy, even causing inconvenience to the company’s operations