學思行數位行銷股份有限公司 - Section 1

Very poor e-book purchase experience, whether it is customer service mailbox or telephone customer service feels bad. Called to customer service, but I actually asked me to take a screenshot to the customer service mailbox! I just want to deal with it immediately before calling the customer service. Could it be that an online bookstore can't use the Internet to check customer usage? What a dumbfounding! If it wasn't for a star to be the lowest rating, otherwise I wouldn't even want to give it a star!

I have been selling second-hand books in their house for a long time, and the commission is getting higher and higher. This time I was notified that the three books were damaged after acceptance and could not be put on the shelves. If you want to return it, I have to pay 10% of the original price of the book + $20 for shipping. It’s less than one hundred, it’s one hundred yuan, hahaha, awesome my Tazze

It is the most convenient platform for second-hand book buying and selling. But the commission is 35% and the second-hand book price will be 10 yuan at the end of April 108. However, the problem of information security has not been overcome so far, and many people are heartbroken by being defrauded of money! Please improve this quickly! And the customer service is really "treasure"-she will also tell customers "I think your attitude is very bad, so I can't deal with it!" It's not just to argue with customers about winning or losing!! The customer service who has been reading books for a long time is still like this The mouth is "humble"!!

The experience of selling books is very bad, I don’t know if it matters. This is what happened after the return. I sent a batch of books to sell, but the customer service informed me that one of the exercises had been answered so it could not be sold. Since I also received the answers to the books before, I had a question mark. I also checked the rules. The rule says that all exercises have been answered. No, but I only use half of it. So I reacted to the customer service. The first time it was like a ghost hitting a wall, the customer service explained to me that "I won't accept the answer." I was dumbfounded and reacted again and said that half of the exercises can be used, and then the customer service changed a reason: "The book cannot be sold because it is dirty." If that's the case, why should I tell me that it can't be sold if there is an answer, just say it can't be sold if it is dirty? Didn't you mean to sell me at all from the beginning? Moreover, my book was damaged during the delivery to the buyer. I am also curious if the dirt is really what I use? There are also a pile of books that 20 or 30 people are asking for, I put them up and sell them, and the prices are also in the strike zone. After almost half a year, they still haven’t been sold...This batch of books will not be sold on consignment after they are sold out?

I believe that this review will not change. The evaluation is so low and the responses are similar, and I have not seen a responsible supervisor respond. I want to write it but I don't feel happy. The conclusion is that the management and customer service of this company are so bad. No wonder The news of capital theft keeps happening... Stores who are irresponsible, don't respond and don't deal with them are boycotting and won't patronize again. I'd rather go to Shopee to buy and sell second-hand books than get angry. I want to apply for a new account, it is my personal mailbox that has never been registered, but it says that the mailbox has been registered, so I have to use the forgotten password to check the correct password, and the system responds that the user name does not exist, ... write an email to customer service , or the customer service call is never answered or not in the seat... This is how to call someone

It is very convenient to sell second-hand books on consignment. From the past to the present, a lot of them have been sold, and they will basically be sold. Unless they are too unpopular, you can directly entrust them to deal with them and not get them back. Shipping and refunds are also super fast, one-stop. The service is directly super easy, the problem of personal information leakage has been improved in recent years, no more fraudulent calls, and the experience of using the book for N years

Purchased a new book, but it was painted Very suspicious of the prestige of this company And customers get scam calls frantically Is it possible that the current turnover is achieved by selling personal information? The following pictures are not buying second-hand books! ! ! Emphasize new books, new books, new books Was it written in simplified characters? ? ? The return and exchange procedures are also complicated, so that customers can dispel the mentality of return and exchange An irresponsible manufacturer

There are many people selling books, so there are many choices for cheap second-hand books. It is great to be able to use coupons, but it is not so friendly to sellers. If you send books, you will not be able to get them back, and you will get a lot of money. I hope that the money can be used to hire a customer service, the phone number is useless, the website cannot be cancelled after one click, and it is really troublesome to miss the book and have to pay for the shipping fee.