越捷航空台灣總代理 - Section 2

1.7/5 基於 8 評論

Contact 越捷航空台灣總代理

地址 :

10491, Taiwan, Taipei City, Zhongshan District, Section 2, Minsheng E Rd, 141號越捷航空台灣總代理2樓

電話 : 📞 +8888
網站 : https://www.vietjetair.com/Sites/Web/zh-TW/Home
Opening hours :
Wednesday 9AM–12:30PM
Thursday 9AM–12:30PM
Friday 9AM–12:30PM
Saturday Closed
Sunday Closed
Monday 9AM–12:30PM
Tuesday 9AM–12:30PM
分類:
城市 : Minsheng E Rd

10491, Taiwan, Taipei City, Zhongshan District, Section 2, Minsheng E Rd, 141號越捷航空台灣總代理2樓
w
wei chi chen on Google

容易多收行李費(包含手提行李),而且自己內部溝通問題,也害我白寄了一些物品,相當擾人
It’s easy to charge extra baggage fees (including hand luggage), and my internal communication problems also caused me to send some items for nothing, which is quite annoying
t
ting wen on Google

2/25才公布3月份取消的班機,是把自費取消的乘客當盤子???????????就算再便宜都不會再買了
The flight cancelled in March was announced on 2/25. Are passengers who cancel at their own expense a plate? ? ? ? ? ? ? ? ? ? ? I won't buy it even if it is cheap
b
bling Y on Google

爛公司,更改航班不通知,退費時間一直拖延,兩個月依舊未收到退款,毫無信用,趕快退出台灣吧
Bad company, the flight change is not notified, the refund time has been delayed, and the refund has not been received for two months, there is no credit, hurry out of Taiwan
T
Tommy Yi on Google

你們的服務可以再爛點沒關係 取消前往飛越南的飛機(可退費) 回程沒取消卻不願意退費 今天是你們不飛不是我不願意搭機 我人沒搭機過去,到底是怎麼搭機回程?
It ’s okay if your service can be worse Cancel flight to Vietnam (refundable) The return trip was not cancelled but was unwilling to refund You are not flying today, not I am not willing to fly I did n’t take a flight, how did I take a flight back?
周千就 on Google

還不錯,價格平價,只是台北到肯特的新航線,台北起飛時間是否可以提早幾個小時,否則去到那裡半夜,後續交通有問題。
It’s not bad, the price is cheap, it’s just the new route from Taipei to Kent. Can Taipei take off a few hours earlier, otherwise, if you go there in the middle of the night, there will be problems with subsequent traffic.
J
Jayce Yen on Google

登機前三天才通知航班整個取消 打電話給客服一直忙線中 也不會先問客戶想改哪一班就直接改 申請更改了還要等越南總公司回覆 回覆期間一直擔心自己到底能不能飛 完全不尊重顧客 爛公司 絕對不會再搭
Three days before boarding the flight, the flight was cancelled. The whole call was cancelled. The customer service has been busy. The customer will not ask the customer if they want to change the class. They will directly apply for the change. They have to wait for the Vietnamese head office to reply to the reply and have been worried about whether they can fly. A company that doesn’t respect customers badly will never take another
宋振發 on Google

4月份的班機因疫情取消,現在9月底還沒收到退款,這種押客戶錢的作為太不道德了,實在太離譜了,希望台灣有關單位機關干涉處理
The flight in April was cancelled due to the epidemic, and the refund has not yet been received at the end of September. This kind of bet on customers' money is too unethical and too outrageous. I hope the relevant Taiwan authorities will interfere in the handling.
喬木 on Google

一樣是廉航,千萬不要選越捷,運氣好就不會被改航班,運氣不好,大家爬爬文就知道他改的頻率,應該沒有人希望在假期前假期中都一直緊盯自己信箱有沒有收到改航班通知吧? 而且我必須說其實越捷台灣客服有分台北台中,官網電話是台北客服接,態度很好,但是明明講中文溝通確有問題,請他寄英文機票寄了兩次都是越南文,最後只好來拜託台中客服,當天就馬上給我了,而且台中還有官方LINE真的非常方便,如果越捷品質不好至少客服也要給力點吧?再來,越南那邊越捷電話打很久永遠忙線中,MAIL也不回覆,他回覆工作天是三到五天,如果你人在國外有急事就完蛋了,這家很常有0元機票不是沒有原因,買之前請考慮再三。
The same is cheap flight, don't choose more shortcuts, if you are lucky, you will not be changed flights. You are not lucky. Everyone knows the frequency of change. Everyone should hope to keep an eye on themselves during the holiday holidays. Has the mailbox received a flight change notice? And I must say that in fact, the more Taiwanese customer service is divided into Taipei Taichung, the official website phone is Taipei customer service, the attitude is very good, but clearly speaking Chinese communication is indeed a problem, please send him an English ticket twice in Vietnamese, and finally had to Come to Taichung customer service, I will give it to me the same day, and there is an official LINE in Taichung. It is really very convenient. If the quality is worse, at least the customer service should give it strength. Come again, Vietnam’s more convenient phone call will be busy for a long time. In the line, MAIL does not reply. He replies to the working day for three to five days. If you are in a hurry abroad, you will be finished. This is a very common ticket for 0 yuan. There is no reason. Please consider again before buying.

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