台北富邦商業銀行股份有限公司信用卡授權專線 - Section 2

It's super bad. I was stolen by overseas fraud on the night of 5/27. Immediately notified, on 5/31, I also allocated funds to the fraud. On 6/8, I received the bill and said that I have to pay for more than 30,000 frauds by myself! I told you on 5/27 that the funds will be allocated on 5/31, which is a blast! No one contacted me at all from 5/27 to 6/8. During this period, I called the customer service customer service, and the customer service told the commissioner to be very busy. When I told the financial management committee to contact me, someone called immediately, bullying the good and fearing the evil! There are a lot of people calling to tell me about this situation, and there are people who have been brushed more. Can you help me install it! I understand. It turns out that Fubon is often stolen and brushed. I asked how to deal with it. I replied, I can understand my feelings, but it has been stolen and cannot stop paying. I have to deal with it. what sense? I actually replied, yes, help you to stop the card and did not continue to be swiped?, it turns out that the risk control of this company is so poor, the fraud group is not stopped immediately when swiping overseas. ? Then the handling attitude was bad, the middle customer service kept pushing the special person to be busy, and kept telling me not to worry if it wasn't for me to brush and I wouldn't be responsible for it. As a result, I was 100% responsible for the bill.

Convenient transportation, good service attitude

Interviewing the credit department, the interview process is uncomfortable.

I feel very bad...I waited for 5 hours, the call rang twice...I hung up...I was in a hurry...I couldn't find the window in time...The service quality is one star, I feel very bad...I feel very bad...