三商美邦人壽保險股份有限公司 - Section 3

The service business staff has a friendly attitude and handles insurance claims quickly and accurately. The only fly in the ointment is that it is difficult to park, it takes time to find a parking space.

The person in charge of the policy service has only three other people who are responsible for the claims and payment, and almost no one will support it. Waiting for a long time, no one can take a vacation.

Google shows open In fact, the business hours have changed during the epidemic prevention period Ran for nothing

It’s been 2 weeks since the claim was settled, and the money is still not paid, it sucks to death

The team is young and energetic, and the members are professional and energetic!

At 3:30 in the afternoon, drop by to change the credit card payment authorization (deduction at the end of the month) Originally I wanted to say that it was just a very simple delivery, and there was no one at the scene. There was only one person waiting in front of the "Payment Service" number. It should be completed within ten minutes. Everything is as planned... Who knows that the sky is not as good as the people, so I waited silently for nearly 40 minutes! Originally only needed to wait for one person, but there were five unpredictable people in front. They are all handled by the policyholder service counter and referred to the payment counter. These people may be suspended due to various reasons. Now they want to apply for reinstatement and need to pay. , I can understand that the program will be more complicated, and it will take some time to process It's just that I can't help but wonder: the payment counter will give priority to those who need to pay the case to ensure that the case is processed. What is the meaning of this diversion? Should we adopt the hospital’s “passing number” mechanism, which is ideal for interspersed treatment? In the end, I sent a piece and left in just one minute. Why did you wait before? Hereby leave a message to commemorate

Miss Gao at counter No. 1 is kind and courteous, handles business quickly and correctly, and the environment is very comfortable. As a policyholder, I feel very happy.

Have you ever counted how many things a counter can do in a day and how many customers it receives? There are only two counters for the policyholder service, and the counters for payment and claims are completely empty. After waiting for almost an hour, I still waited without skipping the number at all. The service is really incredible. I have never encountered such an efficient insurance company.