大陸商中國東方航空股份有限公司台灣分公司 - Section 3

Nothing worse, only the worst, just hanging luggage and waiting for more than an hour, the efficiency is very low

The ticket clearly stated that there was a plane meal, but in fact only the mineral water was sent... not so good service experience????

The customer service lady Ren Chao NICE has been calling to care about the progress of my flight. I am so touched. Free one-night transit accommodation, thank you so much

Great China Civil Aviation, flying to various cities in China, there are also many intercontinental destinations.

Obviously, I can do business at the mainland airport counter. The customer service does not know that I have to go to Minsheng East Road Company. I don’t even know the company’s counters at Pudong Airport. The attitude is not good~

The reasons I give bad reviews are as follows: I. The service efficiency is poor, the emergency contact number is useless, and I haven't answered several times. 2. Insufficient waiter training, saying "think again" whether the time should be changed. As a result, you can change the time yourself (postponing the return time), and you can only change it once. 3. The flight schedule is not good. The flight that was grounded today actually took five days to board the plane (flying to Zhejiang, China), and it was necessary to add money by extending the return time (stopped my fault?), I I don't believe that the flight will not be available until five days later (connecting to the second point, it is very rushing to get back, and I will soon go to work and class). The above comment comes from a passenger who was grounded due to a typhoon. I hope that other passengers carefully select flight companies before booking their tickets.

This is the new office that Eastern Airlines has just relocated. It is bright and clean in the Cathay Group Hotel building.