新安東京海上產物保險股份有限公司台北總公司 - Section 3
3.3/5
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基於 8 評論
Contact 新安東京海上產物保險股份有限公司台北總公司
| 地址 ： | 10491, Taiwan, Taipei City, Zhongshan District, Section 3, Nanjing E Rd, 130號8~13樓新安東京海上產物保險股份有限公司台北總公司 |
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| 電話 ： | 📞 +888777777 | ||||||||||||||
| 網站 ： | https://www.tmnewa.com.tw/ | ||||||||||||||
| Opening hours : |
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| 分類： |
保險公司
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| 城市 ： | Nanjing E Rd |
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林
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林冠伶 on Google
★ ★ ★ ★ ★ 公司電話打進去從沒接到服務人員過,永遠是語音,按二次等待鍵後就直接掛電話要你重播,一直被掛電話感覺很差,為什麼不能進線等待,且我已經撥得不是0800的電話了。網路頁面理賠說得不清不楚,寫完申請書後要寄到哪裡?給哪一個單位?
 I have never received a service person when I call in from the company. It is always voice. After pressing the wait button twice, it will directly hang up and ask you to replay it. It feels very bad to be hung up all the time. 0800 for the phone. The claim settlement on the online page is unclear. Where should I send the application form after I have written it? To which unit?
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J
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Jasmine LO on Google
★ ★ ★ ★ ★ 連一顆星都不想給
根本客服打不進去，還直接掛掉
從2022年1月底
由業務轉防疫保單進去到今天2022/6/9
都還沒核保，是想拖時間嗎？過了不用賠嗎？如果輸不起幹嘛賣
業務也搞不清楚規則，一開始說二等親內可以刷卡，等到確診後才說不行，直接不理賠
I don't even want to give a star
The customer service can't get in at all, and it hangs directly
From the end of January 2022
From business to epidemic prevention policy to enter today 2022/6/9
Haven't been underwritten yet, do you want to delay time? Don't you have to pay? Why sell if you can't lose?
The business is also unclear about the rules. At the beginning, it said that the second-class family can swipe the card. After the diagnosis, it said no, and the claim was not paid directly.
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Y
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YUTING SU on Google
★ ★ ★ ★ ★ 線上投保的經驗實在太差, 連續好幾天一直進不去投保頁面, 即便按照分流時間進去頁面填寫, 但仍然因為貴公司內部網站系統不佳, 無法選填, 來來往往實在花費太多時間, 衷心希望貴公司重視網站系統架設的優化，讓投保人多一些信心。提供以上小建議, 感謝
The experience of applying for insurance online is really bad. I have been unable to enter the insurance application page for several days in a row. Even if I fill in the page according to the diversion time, it still cannot be selected due to the poor internal website system of your company. It takes too much time to come and go. I sincerely hope that your company will pay attention to the optimization of the website system, so that the insured can have more confidence. For the above suggestions, thanks
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W
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WEL on Google
★ ★ ★ ★ ★ 車險快到期, 貴公司一直發簡訊及email提醒續保，我想續保,但官網每天都很卡, 根本無法進行續保, 致電客服只會抱歉, 無其他辦法, 既然如此，就請不要再寄簡訊或email給我了
The auto insurance is about to expire. Your company has been sending text messages and emails to remind you to renew the insurance. I want to renew the insurance, but the official website is very stuck every day. Send me another text or email
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沈
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沈瑩瑩 on Google
★ ★ ★ ★ ★ 5/30親送中山區總部，到今天6/14無消無息，打去問客服理賠進度，客服態度也不好……其實沒人想催只是疫情影響到整個收入！朋友6/2寄出都比我親送收到理賠受理簡訊還快?
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R
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Roger YH Chen on Google
★ ★ ★ ★ ★ for business
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k
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kai Hsieh on Google
★ ★ ★ ★ ★ Ok
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W
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Wilbur Lin on Google
★ ★ ★ ★ ★ The company staff were helpful.
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