新加坡商新加坡航空股份有限公司台灣分公司

Service

good service

The service is kind and enthusiastic! The meal on the plane is full of thunder, so you have to eat before you get on the plane

I bought a ticket for 09/20 on 07/01, and suddenly cancelled it on 09/04 without warning, and did nothing.

After I booked the ticket in early September, I asked if I could bring a pet on the plane. Two weeks later, there has been no reply. The plane is about to take place on September 26. No one can find the answer. An airline that is very irresponsible, the cat I got all the quarantine certificates, but there is no way to answer whether I can fly...

The ride from Singapore, Australia and Singapore Airlines ➡️ turn ➡️ Taiwan suitcase been thrown a no, last year bought a suitcase wheels less than a year are forced into the trunk box with sub-cracking, fell a broken pit, when there was a girl when I will bring my luggage to the baggage at the same time, said: luggage originally consumables so I do not want to pay me to leave not ask! It makes me feel very bad ? and there probably will not take your company the plane!

Changed my ticket, canceled the flight for no reason and didn't explain why I also need to scramble with other people to change the ticket. Southeast Asians are Southeast Asia

2022/06/28 from Taipei to Christchurch via Singapore Later received a mail that the itinerary was changed and cancelled SQ877 originally scheduled on 6/28 was changed to SQ879 on 6/26 Singapore to Christchurch remain unchanged I called customer service, is there accommodation for the 2-day transfer in the middle? He said no I just said that I can take the 6/27 flight to Singapore for a transfer, and I will take care of the accommodation by myself. He said there is no class I can book, but there is a seat in business class Then I asked when I could book a seat in July or August ------------- The customer service said no at all (because there is no class for me to book) I will also increase the price of the rich ticket difference. I really think it's our fault, we didn't cancel the flight, but we have to pay for the ticket out of our own pocket And it's not at all because your reservations are full and you can't help us arrange a place You're willing to let us change your reservation because you're charging more This is the first time I heard that the airline canceled the flight and did not arrange it. You will have a flight with the Evergreen CODE SHARE that day. Just tell us you can't accept it, just cancel the flight I think this attitude is very inappropriate and will lose your business customers.