世邦旅行社

For the team leader of Aojie - pony, five stars, itinerary, time, etc., all of which are well controlled, and will not let the members of the group touch other groups, the leader with excellent professionalism and caring, the tour guide arranged by the local guide -Sally Sally and Lily are also very kind. Thank you to Seabourn and Xiaoma for making my first trip to Europe very enjoyable.

The Charm Europe (Iceland+Paris) quality hosted by SBM + the leader and tour guide is really bad! When I return to the hotel at night, it is completely cold when there is no water. I can’t take a bath until the next morning. I don’t have water to wash my face and brush my teeth. Say it early! Changing the time arbitrarily, leading to a few meals that only took 10-15 minutes to form a duck-catching group! ! Lazy explanation and explanation, lack of professionalism! Moreover, the airport tax rebate customs allows people to jump in the queue, and the leader station next to it not only ignores it, but also looks on! Such a group of hundreds of thousands of expensive, but in exchange for such a low quality, it is really unprecedented, and it is terrible! Then the reaction to return home was silent, and I would never participate in any tour sponsored by this travel agency again! !

Participated in Glamour Europe hosted by CBN. Back in the first 2 weeks, the worst experience in Europe with the group: 1. The hotel did not book: One day I didn't book a connecting hotel in Paris. The whole team spent an hour in the lobby of the Mercure hotel, and then transferred to the Novotel hotel at 12 o'clock in the evening. 2. The driver + leader are not familiar with Spain: I get lost almost every day. I ca n’t find a restaurant, I ca n’t find an attraction, and I ca n’t find a local tour guide meeting point, which seriously affects the attractions and meal time. You can only go longer if you visit a local food shop introduced by your guide. Others have responded to travel agencies but are not effective. ▲ Everyone is "please own annual leave + spend money" and rarely go to Europe to have fun, I hope to buy professional travel service quality, long-distance lines are all sauce, remind everyone: choose carefully! Choose carefully! Choose carefully!

Our group of 14 people participated in the 11/9-11/17 Portuguese tour, with a total of 38 people and a team leader. Eating every day is like snoring. Mr. Andy, the leader, has only nine of them to eat at every meal. All others have to be smashed. Even a family of three people took two tables. To receive the same group fee, I also give the same service fee, why accept the second class treatment! When I came to the Fado restaurant, I didn’t arrange for the members to sit in the seat, so that the service staff could still force the Miss Zhang’s hand to sit in a dangerous position under the stairs. When we say that we are not angry and want to leave, the team leader knows what happened (there is such an irresponsible leader) 11/15 Arriving at the hotel did not explain the use of the hotel floor and the elevator. Many people took the luggage up and down. When he left the Portuguese airport in the evening of 11/16, he only ran to check in first, regardless of whether the team member had just got off the bus to collect the luggage. A group of people ran around the airport. If you enter the customs without confirming the number of people, you will enter the customs. I can only say that he is lucky that this group member is a tourist expert, otherwise someone will flow to Portugal. Then we 13 people left the team at the Paris airport and paid the same 10 days service fee. The team leader asked us to ask for more happiness from the previous night. What is the service fee for us to pay more? Then the team members in the process of Check in, the leader is standing far away and does not help! Is this a journey with the group or free travel? . Come on, let's say that other travel agencies have merged with you. However, the company is a Shibang travel agency, and the leader is also sent by your company. I hope your company can give us a reply! Especially at the Fado restaurant is treated with impoliteness.

12/24 7 participate in the Spanish-American tour, briefing said not too cold, the clothes did not bring a result, the temperature difference between morning and evening is really great for the Taiwanese habit subtropical weather, or feel cold, in short, be prepared for it !

On the day of February 26, 109, due to the leader's claim that it would be difficult to operate in Italy, he was notified to cancel the tour before departing the airport, and he even deducted all my air tickets and hotel driver fees. After confirming to the Quality Assurance Association that this is not the case, the travel expenses should be fully refunded, and an appeal has been filed with the Tourism Bureau

I hope that your company can provide a channel to reflect opinions at the end of each trip, so that travelers have the opportunity to express their opinions, so that your company can improve and enhance the quality of tourism. Otherwise, you will encounter bad tour guides with poor attitudes like me (I joined the Kaohsiung branch) Itinerary) will not want to participate again.

There is a lady named Ziyin who has excellent service and kindness!