國泰人壽保險股份有限公司

The staff are attentive and patient in explaining, and the service is full!

Thank you Miss "He Jixuan" Terminate the contract with a sad heart listen to my heartache

The counter staff are kind, detailed and efficient, which is commendable

Ms. Xie is very kind and friendly, she arranges appointments for the sake of customers

The service staff is very kind and will provide information and apply for claims with the app.

The place is a bit small, but there are anti-epidemic personnel and related facilities at the door. Miss Xie, the counter staff, is also very NICE~ Help me solve the insurance policy problem I have always wanted to solve, and I am worried about how I will go home Q.Q...

I don't even want to give 1 star!! The customer service manager here is very arrogant and unfriendly. Since the original credit card debit period expired, I went to the counter in person to change the credit card information. The customer service manager is really very busy, really very busy, really very busy!!! (It is very important to say 3 times) Always insist on using an ID card! Always say that the ID card is the first document!! I am myself, and I have presented dual documents → driver's license + health insurance card (with photo), I also took off my mask to let the teller know it was me, Besides, the changed credit card also needs to be changed from another bank to a Cathay Pacific credit card. Is the manager saying hello?! Is he making things difficult!! If the beautiful makeup is just to persuade the temporary work of the cabinet to save the province, Then you really don't have to come out to work, leave this job as soon as possible