救國團敦化終身學習中心

Many courses, teacher's heart, warm place

I am very grateful to Miss Chen Xinyi from the Dunhua Learning Center in Taipei for helping me with the refund procedure when I chose the wrong place. Very kind and tireless help. Really need to give her 5 stars.

The curriculum is diverse, the teaching teacher is kind, and it is a good choice in many courses.

The newly built office building has an elegant and spacious environment. The garden is wider than a park. The garden is a good place to take a rest and view the scenery. It is the most noble area in the north. Enjoyable

The staff at the counter was unfriendly, they spoke upside-down, contradicted themselves before and after, and blamed the new counter lady.

The class that started on 11/13 told me in the morning that it was not completed Because the number of online registrations does not seem to be large, I called the night before to ask if it was possible to go to class on the 13th, and the other party said yes. 7 people are sure to start the class. Until the day before, only 3 people signed up and I called and asked. I had to admit that the class could not start three hours before the class. * The update just replied that today I was notified again that the class did not start, but I was not notified "again" that the class did not start. I was notified for the first time not to start three hours before the start of the class, and I took the initiative to contact the evening and the reply I received was " You can come to class tomorrow", and the instructions stated that if the class is not started, the contact will be inconsistent the day before Ou You also wrote on the website to confirm the opening of the class. I hope the teacher can understand what the word "OK" means. Don't think it doesn't matter just because there are only three students. After all, I really can’t think of anything that happened that morning that I found out that things would not work on the weekend of the next month and a half, instead of just closing classes today ^^

Explain that if the class does not start, it will be actively contacted "the day before the class", but it was notified 3 hours before the class that the enrollment situation was not satisfactory and the class could not be started. The staff at the counter explained that the teacher had other temporary arrangements, but the temporary within a few hours was unacceptable. There will be discounts when buying courses with five times coupons, so I used five times coupons for payment. Before paying the fees, I said that you can refund five times coupons if you don’t start the course, but the fact is that you can only refund cash. These situations are disappointing. If you can’t guarantee it Don't promise things. Compared with administrative negligence, it is more a matter of integrity.