土耳其航空公司 台北市 - Section 3

2.6/5 基於 8 評論

Contact 土耳其航空公司 台北市

地址 :

105, Taiwan, Taipei City, Songshan District, Section 3, Minsheng E Rd, 109號土耳其航空公司 台北市7樓

電話 : 📞 +887889
Opening hours :
Wednesday 9AM–12:30PM
Thursday 9AM–12:30PM
Friday 9AM–12:30PM
Saturday Closed
Sunday Closed
Monday 9AM–12:30PM
Tuesday 9AM–12:30PM
分類:
城市 : Minsheng E Rd

105, Taiwan, Taipei City, Songshan District, Section 3, Minsheng E Rd, 109號土耳其航空公司 台北市7樓
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Celine Lee on Google

因為轉機問題,入境國辦事處請我向航空公司確認到伊斯坦堡轉機會不會被拒絕,因為有人在歐洲轉機被拒絕結果遣返。 客服劉小姐態度差到極點,一直跟我說在台灣拿到登記證在那邊就不會被擋啊,我說是辦事處請我再確認一次因為有人在歐洲被擋下來,劉小姐鬼打牆一直跟我說 ”我剛不是說了嗎?就跟你說拿到登記證了怎麼會被拒絕而且如果有被擋下來我們這裡也不會知道” 好聲好氣地問換到這種回話態度真的讓人很生氣
Because of the transfer problem, the immigration office asked me to confirm with the airline that the transfer opportunity to Istanbul will not be rejected, because someone who transfers in Europe is refused and repatriated. The attitude of the customer service Ms. Liu is extremely bad. She kept telling me that if she got the registration certificate in Taiwan, she would not be blocked there. I said it was the office and asked me to confirm it again because someone was blocked in Europe. The wall kept telling me, "Didn't I just tell you? Just tell you how can I get rejected if I get the registration card, and if it gets blocked, we won't know here." It’s really annoying to change to this kind of answering attitude.
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David Yang on Google

櫃檯小姐服務態度超級差的,好像人家欠他們錢。 在跟一個小姐講的時候,旁邊另外一個好像耳聾,講電話一定要用吼的。 Arguably the rudest service I’ve ever gotten from an airline. Old lady at the counter gives crazy attitude.
The service attitude of the lady at the counter was super bad, as if they owed them money. When talking to a young lady, the other one next to him seemed to be deaf, so he had to roar when talking on the phone. Arguably the rudest service I’ve ever gotten from an airline. Old lady at the counter gives crazy attitude.
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TY Yu on Google

更新,有退款,雖然要等... 照他說乖乖寫email 退款,兩次都出現 Delivery has failed. mailbox is full and can't accept messages now. 擔心又打去問,響很久直接掛電話。
Update, there is a refund, although I have to wait... I wrote an email to get a refund as he said, but it appeared twice that Delivery has failed. mailbox is full and can't accept messages now. telephone.
维尼的国外旅行 on Google

詢問訂票事情,接電話的小姐口氣非常差.搞得像是欠她錢還是家裡辦喪事.從沒遇過這種莫名其妙的航空公司人員.
Asking about booking tickets, the lady who answered the phone had a very bad tone. It seemed like she owed her money or was doing funerals at home. I have never met such an inexplicable airline staff.
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Chung Evz on Google

在疫情爆發之前買的機票,在現在疫情之下逼乘客在2021年底就要出國,不然就得再花一大筆錢改期,花錢改期了還只能改到明年五月,請問明年五月誰敢出去? 大家努力防疫,為什麼總覺得貴司的COVID政策是在扯防疫後腿?問了台灣客服也只是雙手一攤,說這個要問總公司,打給總公司十幾次沒有一次接起來,等疫情過後絕對絕對不會再買土航機票!
Tickets bought before the outbreak of the epidemic force passengers to go abroad by the end of 2021 under the current epidemic situation, otherwise they will have to spend a lot of money to reschedule, and if the money is rescheduled, they can only be changed to May next year. May next year Who dares to go out? Everyone is working hard to prevent the epidemic. Why do you always feel that your company's COVID policy is a hindrance to epidemic prevention? I asked the Taiwanese customer service, but I just spread my hands and said that I have to ask the head office. I called the head office more than a dozen times and never picked it up. After the epidemic, I will definitely not buy a Turkish Airlines ticket again!
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Fabiola Lai on Google

一直都是坐土航往返歐洲台灣,在疫情期間也是,都沒有什麼問題,而且必須大讚台北辦公室的王小姐,email回的很迅速,態度很親切而且都很快的解決問題,非常感謝。
I have always been flying to and from Europe and Taiwan by Turkish Airlines, and during the epidemic, there was no problem, and I must praise Miss Wang in the Taipei office. She responded very quickly to emails, and she had a very kind attitude and solved the problem quickly. Thank you very much.
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Alessandro Serafini on Google

I went there in order to solve a mistake of mine and Mrs Ann was so kind and helpful.
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Oskar Hammarstedt on Google

Turkish Airlines.. I've tried to fix a ticket issue through their phone service, which is useless! Then, I found this office and got quick, professional and friendly help to rebook my tickets. If There's an issue with your booking I'm sure they can help ?

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