五福旅行社 台北分公司 - Section 3

Super bad company, customer complaint handling is ignored, no consideration for customers at all, please be careful with the Japanese delegation, Miss Luo, the salesperson of the new store branch, indicated that the bad hotel that they would not live in was their first choice! If you like Annabell Haunted House, you can consider joining this group! This hotel is what they call a four-star hotel at the same level. Obviously, the four-star rating of the travel agency is wrong with the standard identified by ordinary consumers!

With the family to participate in the five-day and four-night trip of Hokkaido around 36,000, the tour guide (professing Iowa) is selling medicine all day, and the attitude is poor enough. The trip is more than 4 hours a day. The so-called attractions in the first two days are all toilets along the road. On the third day, the hotel is scary enough.

For the first time, I participated in the five-day trip of Thailand with a price of 30,000 for the five Futai luxury. I want to say that Wufu is also a well-known big company. It is not good to be notified that China Airlines has changed to Thai Air before leaving. The first part is breakfast. The restaurant eats a little better, eats the common dishes in the 2nd day lunch, eats the mermaid restaurant in 1 day, and claims that it is less than 10 dishes than the Taiwanese lunch buffet. One meal at the floating market restaurant is also full of dishes. Ordinary, there is a meal in the Meigong Railway Hong Kong-style tea does not eat only 150 baht, the original luxury group 1 meal is only 150 yuan, said that the dinner part of the Ninja barbecue to eat Thai shrimp is a dead shrimp baking tray can not be baked, 1 dish at the expense of 20 baht tip to roast can eat live shrimp, the second day of dinner AVANI5 star buffet, before the valley brother to see the photo seems to be good, the actual dish is very small, seafood is not your own folder is you point him only though A few times but it feels bad, the focus is on buffet drinks and only pay for water. On the 3rd night, there are shrimps and crabs in the cliff restaurant, but also the dishes. The focus is on the cliff restaurant without cliffs. The 4th night is self-care. Do not say it! Part of the first three nights of living in Badaya lived well. On the 4th night, AETAS in Bangkok was actually less than 5 stars. Didn’t anyone who went there find it? The itinerary can be a feeling that it is a bit of a difference between luxury and luxury. The above is purely personal opinion.

The store business and customer service staff have a good service attitude, but it is a pity that they are destroyed by the tour guide ... At the beginning of this year, I participated in the Hokkaido itinerary. The tour guides madly sold and sold local products in the car, otherwise they were resting and sleeping. Our group's itinerary was skipped. The tour guide will also deliberately arrange the family's room, and the return flight is also broken up. It is recommended that you bring your itinerary to check and never let your rights fall asleep! (Although the customer service apology was received after the complaint, but the unpleasantness of the travel has occurred, share it for your reference.)

The company invites Wufu contracted employees to travel Kaohsiung freely. The hotel plus high-speed rail tickets, three days and two nights, two nights on Thursday and Friday, "Nest Hotel", the price is 5900 for one person to stay in a basic double room, which is equivalent to a room for one night for two people. It's nearly twelve thousand, which means that the room costs three thousand yuan a night. agoda offer a room, one night, two thousand High-speed rail holiday quotes one room for two people to go nine thousand to find According to the travel agency, “the outbreak of international travel and the limited number of rooms during high-speed rail holidays” But the difference seems a bit too big? The above information is for reference

Initially through the official website to inquire about Japanese group trips, The customer service business contacted is Mr. Chen Jiahao. At first he felt very honest and sincere. The question asked was also very positive to confirm the reply, so I quickly decided to place an order. It turned out that this decision was correct. Because the follow-up is in the payment and the trip, the individual has some small conditions, The business still maintains a consistent attitude and is very kind and active in helping to eliminate problems. Whether it is pre-sales and after-sales, the service is done completely, It’s very different from the travel agency business I’ve encountered before. I changed my perception of the tourism industry. The tour guide Yuan Qizhong is also very professional, and the communication with the members is very good. Willing to listen to the needs of the members, Try to adjust the expectations of the members on the itinerary, For the small situation that occurred during the trip, I also actively assisted the members to deal with it. The group I participated in is not the cheapest or the most expensive. Although there are shopping trips, I don’t feel the pressure from start to finish. It’s not bad to eat and live, and you don’t have to take a group and drive. 20 people sitting on the big bus with 40 seats, comfortable and not crowded, The service I enjoyed throughout, I think it is worth the money. Really play to the value of consumers and groups, If you want to go to the group next time, consider looking for five blessings!

Poor tone and posture are high enough, when facing a question, they don’t listen to the other person’s question, and only rush to talk about what they want to say. There are many travel agencies, so you can have other choices.