松山區健康服務中心

Bad attitude, call What the hell are you doing? Are you calling to care to pay back the debt? One question, three questions I really don't know what to call to care for the confirmed patients. Ah, the book is pushed around

I made a phone call to ask about vaccines, I made a dozen calls, but I couldn't get through. The line was always busy. When I finally received the switchboard, I asked me to transfer to another extension number, but I couldn't get in. After a dozen calls, I still couldn't get into the phone service very bad review

On Monday, I received the PCR confirmation notice and filled out the diagnosis information and co-resident information on the Health Insurance Express. After that, my wife received a message of concern from the Taipei City Government. However, as of Friday night, I still haven't received the residence permit.

The action is slow enough, the mistakes are made and the discussion is slow, other people's time is not time? Even if the international vaccine proves that it is the responsibility of your own unit, you can't figure it out? ! Regular workers and volunteers are doing their best, okay?

I haven't received a quarantine notice since 5/2 quarantine. I went to the Songshan District Health Service Center yesterday to ask. The counter staff said that there may be some leaks in the information and help me handle it manually. This morning, I received a phone call from the Songshan District Health Center, saying that we didn't fill in the information. I have to wait for two weeks, and I am not allowed to call or go to the scene to ask. I would like to ask if you don't spend time calling and scolding people every day, it should be more efficient, right?

On 5/19, go to the counter on the 2nd floor at 3:00 p.m. to handle residence-related business Friendly staff at the counter But on the contrary, some people still have a bad attitude and keep talking without getting their number. The epidemic has been serious recently, but the people should have the standard, right? Thank you to all the colleagues of Songshan District Health Service Center!

Recently, the epidemic situation is tense, and there are many people. If you are impatient to wait or there is no urgent matter, it is recommended not to go there in the near future. I hope that I can send additional staff to help the nurse at the counter, and handle all the vaccine certificates, applications for vaccine re-registration, residence certificates, etc. by myself. He is dying! (btw the nurse is really kind. In the face of more than 20 people waiting at the counter, her tone is still very gentle and friendly, and she gives perfect advice and help.)

1 star is only given to the nurses and volunteers who worked hard at the counter on the 2nd floor, really hard work! From the start of quarantine on 5/3 to 5/18, I did not receive any quarantine notification text messages/phone calls, nor did I even receive the e-Separation Book. It was only through 1922 that I learned that the residence separation certificate of the close contact was issued by the health service center (issued by a different unit from the confirmed case). However, the phone of the health service center could never get through, either hanging up or waiting forever. When I arrived at the scene, I learned that: "You can only apply for a paper copy if you haven't received the electronic residence permit for more than 3 days." After filling out the application form for the paper residence permit, you will receive a call from the health service center (I want to say that it is really efficient!), As a result, the phone call for more than 4 minutes was scolded by the staff passionately! On the phone, the public was reprimanded for not receiving the e-Separation Book because the confirmed person filled out the report form with an incorrect address, but I asked the staff member why he did not confirm and correct the address when he had doubts about the address. But the staff member's only jumping-pin accusations are the people's fault~ I made the public wait for 10 days and still could not receive the residence separation book. It was not until the public went to the scene to apply for a supplementary document that they called and scolded the public passionately. All the mistakes are the public's fault, never the fault of the civil servants? I think it would be 100 times more efficient if the time spent calling and scolding people was spent doing things that really should be done ? The public is really not a punching bag for civil servants to vent their emotions. I hope that the civil servants who receive the people's tax money can do what they should do instead of just shirk their responsibilities everywhere!