明江貿易股份有限公司 - Section 5

Vendors with good service are fast and reputable!

Because family members are going to go abroad in early June to buy protective clothing from your company, the order is completed on 5/27 and the payment is also made on 5/28. Your company shipped it, saying it will arrive in 2-3 days, but it has not received the goods after a week. , I sent it to my neighbor. My address is correct but my phone number is wrong. However, the logistics company I have confirmed that it is directly placed in the management room of my building. At first I misunderstood the business. Mr. Chen thought it was caused by his wrong address. My family does not have protective clothing available when going abroad. Ask him if I can return the goods (because 1. How can I use the anti-epidemic supplies after they are sent to others? 2. My family has also gone abroad to work. I don’t need protective clothing. It is reasonable to say that I should Yes, it can be returned or exchanged 3. My neighbor didn’t mean to show up and didn’t show it to me.) He also told him the problem that I thought was your company. (It was later discovered that the Hsinchu logistics and freight company had a problem with the wrong address. I am also very sorry for the mistake), but the salesman of your company called me emotionally and questioned me that this matter itself is not his problem, why it is unreasonable to return the goods, (but from the consumer's point of view, please ask me After paying for the goods and sending them to someone else’s house, why should I be responsible? Shouldn’t your company assist in the processing?) "Forget it, even asking me if I have a brain problem during the process? Wait, my body and mind are greatly harmed.” Is this the attitude of your company? It’s too much and I’m overwhelmed. I called your company’s customer service and left my call, but I couldn’t receive a response from the supervisor. I had to leave a one-star comment. When will I take care of it and I will take it down until now. My goods are gone, my money can’t be paid, and there’s no more information. It's really disappointing and angry. I have given you time and time to deal with it again and again. But no one cares about me. If no one responds today, I will ask the consumer protection officer for their assistance! Please make your own discretion In fact, I really don’t care about the hundreds of dollars, but what I care about is why your salesman, I’m polite and ask for refunds. If you tell me, I can’t get refunds and I will swallow them. Call me to quarrel with me? What the hell, maddening people, I believe this is a personal behavior, but I want an answer