宏泰人壽保險股份有限公司 - Section 3

Name: 宏泰人壽保險股份有限公司 - Section 3
Address: 10596, Taiwan, Taipei City, Songshan District, Section 3, Minsheng E Rd, 156號4樓宏泰人壽保險股份有限公司, Minsheng E Rd, Taiwan

3.2/5 ★ 基於 8 評論

Contact 宏泰人壽保險股份有限公司

地址：

10596, Taiwan, Taipei City, Songshan District, Section 3, Minsheng E Rd, 156號4樓宏泰人壽保險股份有限公司

電話：

📞 +887888

網站：

http://www.hontai.com.tw/09pages/default.aspx

Opening hours :

Wednesday	9AM–5:30PM
Thursday	9AM–5:30PM
Friday	9AM–5:30PM
Saturday	Closed
Sunday	Closed
Monday	9AM–5:30PM
Tuesday	9AM–5:30PM

分類：

人壽保險代理 ,

城市：

Minsheng E Rd

Best Life insurance agency in Taiwan

W	Wayne Liao on Google ★ ★ ★ ★ ★ 基本上這間公司對保險的定義是「你給我錢，我不給你保障」理賠百般刁難，客服電話永遠打不通 Basically, the company's definition of insurance is "you give me money, I don't give you protection". Claims are made in every way, and the customer service phone will never get through.
彭	彭君鈞 on Google ★ ★ ★ ★ ★ 理賠電話難打，還有一天2小時受理限制，不是電話中就是無人接聽，應該是只收保費不理賠的公司。 It is difficult to make claims calls, and there is still a 2-hour acceptance limit a day. Either the phone is on the phone or no one answers. It should be a company that only charges premiums and does not pay claims.
李	李重賢 on Google ★ ★ ★ ★ ★ 如果有人路過台北市的宏泰人壽幫大家看看公司是不是沒開了電話都沒人接ㄟ還是沒繳電話費被切了 If someone passes by Hongtai Life Insurance in Taipei City, help everyone to see if the company is not open, no one answers the phone, or the phone bill is cut off.
張	張嘉嘉 on Google ★ ★ ★ ★ ★ 差勁、糟糕的保險公司，客服態度也很差，當初投保還揪朋友一起買，卻一起成為保險孤兒，申請理賠還被嗆 “你是保險孤兒，我幫你處理，你要感恩，請你好好看看你的保險單再打電話….”。如果教育訓練做得好，不會有這種服務態度，如果不是萬非得以，有誰會要申請理賠?每個人都希望健康平安，不希望用到保險項目，不需要這麼傷人。 Poor and bad insurance company, with poor customer service attitude. When I bought insurance, I bought it with my friends, but they became insurance orphans together. I was choked when I applied for claims. "You are an insurance orphan, I will help you, you have to be grateful, please be good. Check your insurance policy and call...". If the education and training are done well, there will be no such service attitude. If it is not absolutely possible, who will apply for a claim? Everyone wants to be healthy and safe, and does not want to use insurance items, so there is no need to hurt people so much.
麗	麗 on Google ★ ★ ★ ★ ★ 電話永遠忙線中，轉到總機也是忙線中，並且沒有等待機制，會直接被掛斷，電話形同虛設，根本不想服務不想接，非常誇張 The call is always busy, the switchboard is also busy, and there is no waiting mechanism, it will be hung up directly.
L	Lydia on Google ★ ★ ★ ★ ★ 不能給零顆星嗎？我能理解個資法要保護本人，所以我們不能代生病家人詢問，都能接受，但詢問0800說當時的業務員離職了，是否可派保險業務員幫我公公說明，居然說「我們的保單沒有業務員，所以只能本人call 0800」？！？這家真的是幸福企業耶，工作這種態度還可以領薪水，到底是公司就這樣擺爛還是單純接電話的人的問題？ Can't give zero stars? I can understand that the personal information law needs to protect me, so we can’t ask for sick family members, and we can all accept it, but when I asked 0800 that the salesperson at that time left, can I send an insurance salesperson to explain it to my father-in-law, but he actually said, “Our policy does not have Salesperson, so I can only call 0800 myself"? ! ? This is really a happy company. You can still get a salary with this attitude of work. Is it the problem of the company just rotten like this or the people who just answer the phone?
小	小蘋果 on Google ★ ★ ★ ★ ★ 這家保險公司我保了3張，超過20年只申請過兩次理賠加起來不到一萬，等理賠下來還要等很久。最近的一次申請過程百般刁難，認識的資深保經保險員都說沒見過像他們這樣刁的。深深後悔保了他們家3張保單!! 催保費的時候像催命一樣，該理賠的時候一直刁難一直拖，我也是很醉。看你們公司負評真多。希望還沒跳坑的人要三思，我是頭洗下去了沒辦法。 I have insured 3 of this insurance company, and I have only applied for two claims in more than 20 years, which add up to less than 10,000. It will take a long time for the claims to be settled. In a recent application process, I made things difficult in every way, and the senior insurance and insurers I knew said that I had never seen such things like them. I deeply regret the 3 insurance policies of their family!! When urging insurance premiums, it was like urging my life. When it was time to settle the claim, I kept making things difficult and procrastinating. I was also very drunk. See how many negative reviews your company has. I hope those who haven't jumped into the pit will think twice, I have no choice but to wash my head.
陳	陳維儒 on Google ★ ★ ★ ★ ★ 給五顆星的原因是看到評論區大家的回覆，我只能說理賠真的很會拖，健保局的病歷紀錄文件2張單面說要去翻譯對照病別，禮拜三打去說下午看，禮拜五打去說還沒看完，啊不就好險我是有做過相關行業的人，不然一般客戶要被你們洗多久，十幾萬屎屎尿尿，難不成沒事的人會去申請理賠嗎，12月底申請到現在資料也都是我去補給你們的，還有辦法一直拖，厲害2505分機陳大小姐 The reason for giving five stars is because I saw everyone's replies in the comment area. I can only say that the claim settlement is really delayed. The health insurance bureau has 2 single-sided medical records that say that they need to be translated and compared to the disease. I will call on Wednesday to say afternoon Look, I called on Friday and said I haven’t finished it yet, ah, it’s a good risk that I have worked in related industries, otherwise, how long will the average customer be washed by you, hundreds of thousands of feces, pee, and urine, it is possible that people who are okay will go there Do you want to apply for a claim? From the end of December to the present, I will supply you with all the documents. There is still a way to delay it. Miss Chen, extension 2505.