國泰人壽保險股份有限公司
2.8/5
★
基於 8 評論
Contact 國泰人壽保險股份有限公司
| 地址 ： | 106, Taiwan, Da’an District, Section 4, Ren'ai Rd, 357號國泰人壽保險股份有限公司 |
| 電話 ： | 📞 +88778 |
| 分類： |
保險代理
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| 城市 ： | Ren'ai Rd |
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張
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張英雄 on Google
★ ★ ★ ★ ★ 非常爛的國泰人壽
 Cathay Life
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張
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張jack on Google
★ ★ ★ ★ ★ 理賠作業沒有繁複的手續，客服人員態度親切，不像有些保險公司保險容易理賠難。值得投保的第一選擇。
There are no complicated procedures for claim settlement, and the customer service staff is kind, unlike some insurance companies that are easy to settle and difficult to settle. Worth the first choice for insurance.
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D
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Deby Tai on Google
★ ★ ★ ★ ★ 跟富邦一樣輸不起
Can't afford to lose like Fubon
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劉
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劉韋良 on Google
★ ★ ★ ★ ★ 完全不尊重消費者的企業。建議不要相信
A business that has absolutely no respect for consumers. advise not to believe
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T
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Tasha on Google
★ ★ ★ ★ ★ 非常爛
理賠時輸不起，硬拗玩文字遊戲
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吳
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吳柄賦 on Google
★ ★ ★ ★ ★ 我覺得保險業務員的基本，應該要有足夠的專業度及誠信，但是目前接觸這個地址的寗姓業務員，感覺都沒有看到專業度與積極性，出了問題後的處理態度，非常敷衍了事（官官相護），如果協調沒有共識，還會帶人登門到訪請你去金管會告他，怎麼會有如此惡劣的業務員，我算是長知識了，哈哈
我只是一個保了兩年保險，還未看到自己保單的保戶
I think the basics of an insurance salesperson should have enough professionalism and integrity, but the salespersons who contact this address with their surnames do not feel professional and enthusiastic, and their attitude towards dealing with problems is very perfunctory. If there is no consensus on the coordination, I will bring someone to visit and ask you to go to the Financial Supervisory Commission to sue him. How can there be such a bad salesperson? I have long knowledge, haha
I am just a policyholder who has been insured for two years and has not yet seen my policy
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P
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Preston Chiang on Google
★ ★ ★ ★ ★ 1.理賠速度極慢（同樣文件交給台壽三天內拿到一整包理賠金，國泰耗時近一個月還分次匯款，有夠離譜）
2.部份理賠員專業有待進步（本次處理我申請的一位台中分公司小姐，虧她在國泰已經十幾年）
3.作業程序跟系統都需大幅改善（因理賠員推託說不是她個人的問題）
從申請理賠就不難看出連中型保險公司都處理得比國泰好且有效率！
1. The speed of claim settlement is extremely slow (the same documents were handed over to Taishou within three days to get a whole package of claims, and it took Cathay Pacific nearly a month to remit money in installments, which is outrageous)
2. The profession of some claims adjusters needs to be improved (a lady from Taichung branch who handled my application this time, thanks to her having been in Cathay Pacific for more than ten years)
3. The operating procedures and systems need to be greatly improved (because the claims adjuster shied away and said it was not her personal problem)
It is not difficult to see from the application for claims that even medium-sized insurance companies handle it better and more efficiently than Cathay Pacific!
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玨
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玨明子 on Google
★ ★ ★ ★ ★ 這次客訴，因為沒有法律責任的關係，讓我見識到展業信義處的經理、課長，襄理處理客訴態度的傲慢與怠慢，這件事也讓我認清了認識近20年的保險業務員的誠信問題以及對保單的不專業，只是一個謊言被揭穿，要一個誠摯的道歉，原來對你們來說是這麼難的事情！
雖然這件事到最後還是沒有得到任何道歉，無法圓滿的結束，不過我很慶幸有機會認識其他單位優秀的業務員，還能夠讓我對國泰人壽有些信心！
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