得恩堂眼鏡有限公司

The service attitude is super bad, super unprofessional, thunderous, and I don't want to give a star. The clerk has a bad service and separates an Obasan and Wang Shijian, who looks like a slightly longer hair.

The store staff are very kind, but not professional. I only relied on the ophthalmoscope to check the glasses once. At that time, the ophthalmoscope showed that I did not have astigmatism. I specially reminded myself that I had astigmatism at 150 degrees, but the other party did not want to check further. They just responded with the machine as the standard. And later to other homes, it is indeed 150 degrees astigmatism, yes... After selecting the frame, I found that the store staff did not measure the size of the frame. This is a very basic action. After all, everyone has a different face shape. My frame is obviously too small. So I reminded them, but the other party didn't think it was necessary. I suspect that the clerk does not actually have an optometrist license because he really lacks professional knowledge. If you can rely on a refractor, and everyone can wear the frame of the store, you can open an automatic store. There is really no need for an optometrist and staff to be stationed. They’re very unprofessional. I would suggest you save your money and take detour to other stores.

In the past, because of the professional and friendly staff and high-quality service, they would come here to buy contact lenses even if they didn't go along the way. Although they didn't go back often to consume, they always had a good impression, and I also recommended many friends for past consumption. If I go back today, the clerk is not the one I met before, but a clerk with a loud voice and a darker complexion. When I was inquiring about the degree, the clerk borrowed glasses from me to check the degree. The degree was not right. I said that because I was wearing full sight, the clerk took my glasses and looked at it for a long time and said loudly, "How old are you to wear this kind of glasses!" "With a full of contempt, he said that no one is wearing glasses like this, you are the same as if you are not worthy~! Wait for the mocking statement, I said I was because of work needs. It’s good to say that the pair of lenses is also to be equipped with professional optometry glasses. It only took two hours to try and adjust the consultation to communicate my needs. The optical lenses cost 15 thousand. You did not give me a complete consultation. What is it? Even if you are very professional, you don’t need to speak in a manner that devalues ​​customers. The attitude of your clerk can be explained as enthusiastic and direct, but it can also be said that Beilan is very noisy. I will never go back to consume again. Thank you for the wonderful experience provided by other shop assistants.

The optometrist is very kind and willing to assist with optometry, and will give advice in a timely manner according to the needs without stressing people

During the recent epidemic, our family came here with several pairs of glasses. The main reason is that they are more comfortable to adjust with the power, frame, etc., so I took advantage of the special price and equipped a few 2980 full-containing anti-blue glasses, which is great!

The service attitude is very good. They will find the right frame according to your face shape and the shape you are used to. They are willing to explain the knowledge of eye care and glasses.