適安復健科診所(復健. 早期療育. 再生醫學) - Section 3

If I can give 0 stars, I will give none. However, most of the rehabilitation therapists and counter girls are quite kind, except for the one we met today. What I don't understand is that the doctor's visit time in the afternoon is 2-5. Their sign states that the hang-up will be stopped at 4:45, and the remaining 15 minutes is to allow the doctor to see all the patients registered at 4:45 at 5 o'clock. But the doctor put on his coat and left at 4:45. If the consultation time is up to 5 o'clock, even if there is no patient, the doctor should stay in the consultation room until the time for his consultation, and not leave early. This is a question of professionalism or unprofessionalism. What's more, when we went there, there were no patients at all. We even had a face-to-face meeting with the doctor who was going to go out. The doctor wanted to see me, but the lady at the counter urged the doctor to leave. When will the doctor listen to the lady at the counter? And if the doctor is professional enough and has the love and patience that a doctor should have, he should also decide whether to see the patient or not, instead of just obeying a lady at the counter. I was arguing with the counter girl that no matter what, the doctor shouldn’t leave before the time was up. The counter girl kept interrupting me and insisted that they were not wrong. By the end of work hours, the doctor can leave early! And they also said it was not against us. I really believe this, because they will treat us like this, so they will definitely treat other guests like this! If the doctor has other patients in the consultation room, and it does not pass 4:45, I will definitely respect the rules of this clinic, but the problem is that the doctor does not register any patients, and the doctor actually wants to see this case early It makes me feel that the doctor and the counter lady are very unprofessional! The service of this clinic has a big problem! ! I would never recommend this clinic to my relatives and friends! I don't want them to experience the same treatment as me! If I can give 0 star I would. But the the therapists outside are very friendly hence the one star. Most of the front desk receptionists are nice except for one we had trouble with today. I do not understand why the doctor would not stay in his office until the stated time on the schedule. His afternoon office hours is 2-5pm. They did state that by 4:45pm they'll stop accepting patients. But it would be because you want to finish all of the patients by 5pm. It does not mean that if you don't have any patients by 4:45 you can leave the office before your office hour ends. Where is the professionalism?! Not to mention I bump into the doctor and he does not have any additional patients he's seeing. In fact, the doctor was ready to take off 15 minutes early before his office hour. The doctor was actually going to see me but the receptionist told the doctor to go. When does receptionist become the boss of the doctor?!? And when I was telling the receptionist that they stop taking patients at 4 :45 does not mean the doctor can leave at 4:45 if no one showed up. Not only she keeps cutting me off in the middle of my speech, she insisted they were right in practice because they said they won't take patients past 4:45!!! What kind of customer service is this?! Her job is to ask the doctor what he wants to do, not making decisions for the doctor!!! If there are patients checked in already and the doctor is trying to finish on time so he can go get dinner, I would completely understand and accept the fact I came 1 minute late to check in. However, I cannot accept the fact that there was no one in t he clinic and the doctor is lazy and tries to get off work early. And the receptionist seems to have more power than she should in the decision making of things. This clinic has absolutely horrible customer service! I would not recommend anyone going to this clinic considering the kind of the treatment you get. And for anyone going there, please think twice about going back!

Today’s temporary power outage did not inform parents earlier. As early as in the afternoon, if there is a power outage, you should first inform the course that the course may be affected. In the evening, children will be sent from school on their way. How can it be handled so badly! !

Physicians and rehabilitators are very friendly and the environment is very comfortable

I've seen two doctors several times. One of them is very cheerful, and shows him there is no pressure, while the other is a little gloomy and doesn't like it.

The doctor and the therapist confirm the location of the symptoms and the explanation is very simple and clear, which is a good experience in seeing a doctor

The counter was absent-minded, playing with the people outside the window. I had clearly taken the temperature and disinfected in front of him, and asked twice with a bad attitude. The therapist also has his own gods. The short-haired female therapist once clipped the clip directly to my face, and another time saw me trying to put the storage basket on the chair for a long time, and then casually said that it would be fine to put it aside.