捷豐國際物流股份有限公司

Remind everyone, if there is an order that the company is responsible for when using EZWay ~ be sure to confirm the "Bill of Lading No." and "Which is the customs broker", because as long as there is online shopping, the information will be stolen! I recently purchased products from other stores. Because I didn't look closely, I directly confirmed the reply. Later, I found out that it was not my product, and the phone was not connected! Very important!

Tariff 31 Overcharge 30 Change 61 If you want to charge a fee, should you indicate it beforehand? Don't waste time asking someone to call and ask, even though I didn't get through After reading other people's comments, just give up and don't waste phone money And for the 30 yuan, there is no invoice, no receipt, no sign, nothing. Ask the freight driver, he said he wants to ask you, ask the driver if he has signed the bill and he said no Because the driver does not belong to your company I had to report it to the consumer protection officer to see if it was reasonable.

I have called for several days, several times a day, and there are only two results. I will tell you directly: the customer service is full, please call again later, goodbye (hang up); or listen to the music for more than a minute and tell you that the customer service is full. ... The goods have been out of the warehouse for 6 days, I don't even have to ask, I hope there will be no next time

How is this room so bad? It is recommended that Taobao official Taiwan end change customs brokers to do it. My experience is that other customs brokers have a normal consensus to declare below 2000 (general consumers are C1 customs clearance, unless consumers normally import or have a case, they must go to C3 Above), this company likes to report more than 2000. This can only say that I love Taiwan. Then the amount declared by the customs broker in my case is 6258 according to the EZWAY cargo query, but the item is written 2 items. My actual receipt is only to accept To a large box, the customs broker used two separate declarations, which made me misunderstand how to declare the 6258 duty-free goods. The business tax is only 300. How can I charge me as high as 560 yuan? The design of EZWAY is a bit bad. I can’t see the tax details, and the designer’s logic is problematic. How did I know that the details did not match before I saw the details, and then I clicked in to see the details, and finally found that the customs broker was a sum of 6258 plus another 4017 (not in the customer service phone) With this), I was charged 560 (including handling fee). Can I write an import tax of 17 yuan for the duty-free items in 4017? Based on the fact that your customs broker likes to report more than 10,000 high, plus just read the above pile of customer complaints, there are fees and no receipts (not everyone can install APP)? It is recommended that Taobao change to Taiwan customs broker to accept the case! In terms of customer service, it’s open on holidays, and the tone is okay, but it’s very difficult to make calls. Maybe there’s only one customer service. A bunch of recipients complained about tariffs before everyone can’t get through. Even if you leave a text message, you will at least respond or call. To the guests, but not all guests will be picked up! Then it can’t be resolved if you enter it. The 852999000008 duty-free items can still have an import tax of 17 yuan. I am also very puzzled. I can only say that the recipient will pay the bill when the time comes. If everyone is reported high, plus complaints It can’t be solved. The benefits are considerable, so the customer service is unable to solve the two points and it is difficult to call. It is strongly recommended that one person and one letter call Taobao official direct shipping to the customs broker on the Taiwan side to see if it can be effectively improved... Then the outer box that arrived was soft enough, it felt like it was thrown in a steam room, and the side of the upper cover cracked directly. The goods inside can be taken away by reaching out. The contents are also squeezed into the two boxes, dumbfounded...

The customs broker that Taobao cooperates with is really bad, and the call can never be transferred to a manual worker. I used the official shipping this time and was inexplicably charged with tariffs of more than 1,000 Taiwan dollars, but the reply from contacting Taobao customer service was that Taobao's official logistics included tariffs, so I should not have been charged tariffs. , told me to ask the customs broker on the Taiwan side. But the phone number of this customs broker in Taiwan couldn't get through for a few days... Why can't a business as big as Taobao cooperate with a customs broker with smoother service? In this way, there is no problem with buying things. Once you encounter a problem or you will be overcharged, you can only admit it because you will never make a phone call to the customs office...

ㄊ a Closed on holidays and then sent a newsletter on Saturday night saying payment ㄍI want to pay and you don’t want to. Then my things are stuck on your side. What do you want? If my things get lost again, who is responsible? No one answers the phone like this again, super question mark... Hey... I don’t even answer emails and I don’t answer the phone. In a dignified logistics company, I can understand that many people will keep calling. It’s normal to have to wait. But how does your company have only one customer service operator, right? If you have been causing customer distress, then don’t be the bottom employee. If the company has a lot of problems, just don’t do it. There are still many great logistics companies that can "perfectly" take your place. It is really compelling, otherwise, I really don’t want to. I've heard people complain before using this room The first time I used it, I really encountered it:) It’s so cool:)

I can't live up to the review. This company's customs broker is unprofessional, has a bad attitude, and over-reported. After I paid more tariffs at the wrong tax rate, I told me to go to a notary's office to test for myself. It's not that you want a tax refund. For the refund, because the customs told me the day before that the tax refund is available, the screenshot of the purchase website can be used instead. In order to confirm whether the abnormal statement of the customs broker is true so as not to affect the personal tax refund rights, I want to confirm it with the customs in person, but the lady of the customs broker uses I am proud to say that you can't go to the customs directly. Any contact can only be done through my customs broker. I really want to ask when the customs broker is subordinate to the customs, and the tax payment is not paid by the customs broker. Why can't you maintain and confirm your own tax refund rights? Through your speech? Who do you think you are? Hello, this customs declarer with a low salary and low professionalism, I am really afraid that Taobao shopping will be right in your head and how to deal with it. inability You still dare to call the customer and say who told you to not provide a certificate for the test results of the product before importing it. The whole thing is crazy, the cost of the product is so much, and there are so many identification methods. Why am I doing high-cost testing for illegal things? If the customs say it in person, instead of contacting me to discuss with the customs, and directly forcing the leading customer to go to the laboratory, what kind of ghost service is it? I don't know if the taxpayer of the Customs Law is applied with the wrong tax rate, can he apply for an objection or even a tax refund? I can only say that it can only be through you, Miss Jumping Needle, I should announce your extension and say that it can only be through you. It seems that the customer service phone that will never get through finally has an exit. I couldn’t contact the customs declaration the day before. It is normal for the customs broker to get through to the customs. If you want to get a tax refund and don’t apply for relief, you will be willing to let someone get through the phone. . . .