台灣飛利浦家電股份有限公司
1/5
★
基於 1 評論
Contact 台灣飛利浦家電股份有限公司
| 地址 ： | 106, Taiwan, Taipei City, Da’an District, Section 3, Ren'ai Rd, 136號台灣飛利浦家電股份有限公司10樓 |
||||||||||||||
| 電話 ： | 📞 +88899 | ||||||||||||||
| 網站 ： | https://www.philips-da.com.tw/ | ||||||||||||||
| Opening hours : |
|
||||||||||||||
| 分類： |
批發商家用電器
,
|
||||||||||||||
| 城市 ： | Ren'ai Rd |
|
劉
|
劉一慶 on Google
★ ★ ★ ★ ★ 我在 2021 年 10 月 15 日收到 EP5447，一開始很滿意，很快幾天後發現它的面板接觸不良，致電飛利浦，得到的答案是不退款，但承認面板有瑕疵可以換貨，不過換貨要等，期間後續又打了幾通電話確認日期，飛利浦不斷推託往後延期，直到今天（2022.04.21）我尚未換貨成功，可是在電商中不斷有新貨供應。
客服說後端處理的倉庫和前端賣機器的倉庫不一樣，飛利浦在我心中的形象瞬間崩毀，這樣的策略無疑在跟消費者說明飛利浦注重營利，售後服務不重要。
 I received EP5447 on October 15, 2021, I was very satisfied at first, and soon after a few days I found that its panel was in poor contact, I called Philips, and the answer was no refund, but admitted that the panel is defective and can be replaced, but I have to wait for the replacement. During the period, I made several calls to confirm the date. Philips kept pushing for an extension. Until today (2022.04.21), I have not succeeded in the replacement, but there are constantly new supplies in e-commerce.
The customer service said that the back-end processing warehouse is not the same as the front-end warehouse that sells machines. The image of Philips in my heart collapsed instantly. This strategy undoubtedly shows to consumers that Philips focuses on profit and after-sales service is not important.
|
Write some of your reviews for the company 台灣飛利浦家電股份有限公司
您的評論將非常有助於其他客戶查找和評估信息
Recommend a place for you
