冠堯有限公司 - Section 1

3.6/5 基於 8 評論

Contact 冠堯有限公司

地址 :

108, Taiwan, Taipei City, Wanhua District, Section 1, Huanhe S Rd, 145號冠堯有限公司

電話 : 📞 +8889
網站 : http://www.gtonegroup.com/
分類:
城市 : Huanhe S Rd

108, Taiwan, Taipei City, Wanhua District, Section 1, Huanhe S Rd, 145號冠堯有限公司
W
Weng Jazz on Google

張致遠 on Google

B
BRUNO BLACK布魯諾 on Google

P
Peggy Hsu on Google

解釋的很清楚,謝謝
The explanation is very clear, thank you
大包傳媒 on Google

接電話小姐服務態度很差 問個問題而已....
The service attitude of the lady who answered the phone was very poor. Just ask a question...
張靖民 on Google

2020/6/12(星期五)早上通電話說下午會回電(女生接洽的),等一個下午也無聲無息。 2020/6/13(星期六)打電話過去是男生接的,允諾我會註記星期二打電話來告知修繕問題。 2020/6/16(星期二)完全無聲無息 2020/6/17(星期三)維修師傅的修繕很專業,也會給予操作上的建議及如何延長使用壽命。 好在維修的師傅夠專業,態度也非常良好,才稍稍降低先前的不滿,但貴公司的態度還是令人感到不高興。師傅好是一回事,代表機器不用擔心修不好,客服專員又是一回事,代表處理程序及交接上有瑕疵。
On 6/12/2020 (Friday), I called on the phone in the morning and said that I would call back in the afternoon (the girl contacted me). I waited for an afternoon without a sound. 2020/6/13 (Saturday) The call was received by a boy in the past. I promised that I would note the call on Tuesday to inform about the repair problem. 2020/6/16 (Tuesday) completely silent 2020/6/17 (Wednesday) The repair master repair is very professional, will also give operational advice and how to extend the service life. Fortunately, the repair master is professional and has a very good attitude, which only slightly reduced the previous dissatisfaction, but your company's attitude is still unpleasant. It’s one thing for the master, it means that the machine doesn’t have to worry about repairing badly, and it’s another thing for the customer service specialist. It means there are defects in the handling procedures and handover.
1
151 qam on Google

看到底下評論說聯絡都沒回應,業主還回覆:客服會再加強訓練,對客戶的問題能盡快做回覆及處理,可以官網上加Line傳訊息。 確實我LINE訊息詢問,從早到下午不太回訊息,要理不理的,不知道到底有沒有要做生意...官網還寫得多好聽..............感覺很差
Seeing the comment below that there was no response to the contact, the owner also replied: the customer service will further strengthen the training, and the customer’s problems can be responded to and handled as soon as possible, and the official website can be added to Line to send messages. Indeed, I asked about LINE messages. I didn’t respond to messages from morning till afternoon. I didn’t know if I had to do business... The official website was so nice to write... .. feels bad
T
Taiyen Huang on Google

正常運作下,連續兩台新冰箱都剛好過保固沒多久就壞到冷媒管破掉必須換整台、壓縮機要換掉,除了傻眼還是傻眼,歸咎原因是算我比較衰,服務態度很好,但現實是我要正常運作的冰箱很難嗎
Under normal operation, two new refrigerators in a row are just over the warranty period. Soon after the warranty is broken, the refrigerant tube must be replaced and the compressor must be replaced. In addition to dumbfounded or dumbfounded, the blame is due to my relatively poor service attitude. But the reality is that it’s difficult for me to function properly?

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