家天使-醫院看護與居家照顧的第一選擇

When I needed temporary care services of the day most urgently, this platform assisted me in matching four attendants within one hour, and successfully accepted the case within two hours, and the attendants appeared within four hours. When urgently needed, I will definitely use the Jiaangang platform again!

Convenience is there, but the system design is at a disadvantage to the demander. When a bad attendant is encountered, the contract must be terminated or appealed in advance, and the money must be calculated as 3-5%, and there will be no refund, and As long as the contract is terminated in advance, the other party will know your actions immediately, making people worry about whether the family members under care will be treated badly. The staff provided by Home Angel is not a "long-term" caregiver. For people in urgent need, in addition to paying much more expensive fees, the risk is not low.

Home Angel’s customer service is kind and courteous, and the service is very fast. The quality of the caregivers applied is also very nice. I especially recommend Miss Zhuang and Miss Liu. Thank you for allowing your family members to receive good care from the caregivers before they die, and relieve the patient and The burden of the family, thank you!!!

One day at 3,600, and on the third day of care, I had a fever and sent to the emergency department. After follow-up questioning, I found out that the nursing staff did not follow the schedule we gave...Family members, if you have to ask an angel, please remember, after all, the money is prepaid Pay more attention to the caregiver, we can be thankful, but we can't trust and let go........

The nursing aunt I found was very attentive. But the family still became angels So after canceling the appointment (no refund will be fully refunded, a handling fee will be charged) If you make an appointment for multiple days, they all count as the same order This is very inconvenient Then the chat function of the APP is a bit stuck, and the message will not be visible until a while The boss stopped adding chicken legs to the engineer, he was a bit lazy. I called the customer service staff to explain the situation and explained that my family was gone and there was no way to use the service before canceling the appointment. The customer service spoke twice before I understood it, and the IQ was worrying. In the end, there was a smooth refund but a handling fee was still charged, so remind everyone that if you cancel an appointment after too many days (even if the person is gone), you will still be charged Compared with excellent care, I think the caregivers available from both companies are very professional and kind However, the speaking methods of the two customer service staff need to be strengthened. When the boss is interviewing, it is recommended that you take an IQ test first, or suggest that the boss first ask Cai Kangyong to teach them how to speak before answering the phone, otherwise the family members will be mad.

Please fill in the information directly on the platform and customer service when searching for Angels. Don't be like me, do not accidentally search for mistakes, join other platforms by mistake, and always think that you are Angels and spend a lot of money. I was also very angry, but after the negative review, I found out that I have been deceived and misunderstood all the time. I thank the customer service staff for their explanation, and I hope that those who need service, remember to confirm with the customer service staff! I hope no one will be deceived again...

During the epidemic, it was really hard to find a nurse. My friend had made an appointment with Angel's service before, and I had a good impression. I recommended it to me to check it out. I was really unfamiliar with it when I first looked for it, and I chose the wrong service category. Later, under the guidance of the customer service, the appointment was successfully completed and I was fortunate to find a suitable nurse. She was very attentive and would report the latest situation online. The family was very satisfied. The service of Home Angel can just solve the problem, and it also has an assessment tool to take care of risks. Although the interface is not very fancy, the operation process is quite smooth, the appointment is convenient, and the functions are practical!