有無科技 - Section 5
2.8/5
★
基於 8 評論
Contact 有無科技
| 地址 ： | 110, Taiwan, Taipei City, Xinyi District, Section 5, Xinyi Rd, 2號有無科技11樓 |
| 網站 ： | https://www.yo-woo.com/ |
| 分類： | |
| 城市 ： | Xinyi Rd |
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vic vic on Google
★ ★ ★ ★ ★ 上午11:17下訂單，顯示12:32到，12:33還在店家，沒有外送員可以送餐，又不是特價期間不收外送費，人手不夠就不要亂接單！浪費別人時間空等！
 Orders are placed at 11:17 am, showing that 12:32 to 12:33 are still in the store. There is no delivery person to deliver meals. It is not that the delivery fee is not charged during the special period. Waste others time and wait!
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E
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Elsa Tseng on Google
★ ★ ★ ★ ★ 預約11:30-11:50之間送到，系統通知「交通問題」12:00才會送到，最後快12:30才收到餐點。不要期待客服專線會有人接聽，線上客服推托「店家因現場訂單延遲」。實際上11:30店家就告知已完成20份餐點，在等待外送人員。客服只會用前後矛盾的藉口推卸責任，完全沒有想要處理問題呵呵。
Reservations will be sent between 11:30-11:50. The system will notify the "Traffic Problem" at 12:00 and will only receive the meal at 12:30. Don't expect someone to answer the customer service line, and the online customer service will push the "store back due to on-site orders." In fact, at 11:30, the store informed that 20 meals had been completed and was waiting for the delivery staff. The customer service will only use the inconsistency of excuses to shirk responsibility, and completely do not want to deal with the problem.
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沈
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沈飄飄 on Google
★ ★ ★ ★ ★ 11點訂12點10分的餐，13點才拿到...
問為什麼這麼久?
外送員回答："餐點有點多，我又在別區..."
???
Order the meal at 12:10 at 11, and get it at 13:00...
Ask why it takes so long?
The delivery person replied: "There are a lot of meals, I'm in another area..."
???
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W
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Wayne Kuo (我不是老郭) on Google
★ ★ ★ ★ ★ 都無提醒店家營業時間，下單出去等候多時才發現，客服反應直接說店家休息然後就不理你了，這種爛到炸掉的外送平台憑什麼收外送費？？？？
I didn’t remind the store’s business hours. I only found out after I placed an order and waited for a long time. The customer service responded that the store was resting and ignored you. Why would such a rotten delivery platform charge delivery fees? ? ? ?
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sakuya Queen on Google
★ ★ ★ ★ ★ 用line當客服管道結果超過一個禮拜都沒回應直接已讀，去用臉書反應也是又三天後才有人理，問了我line名字後就消失但是不知在處理什麼。不然就不要用這些可以省電話費的管道啊。本土的丟本土人的臉，做不了這一塊不要硬做
I used line as a customer service channel and I didn’t respond for more than a week. I just read it. I used Facebook to respond to it after another three days. After asking my line’s name, it disappeared but I don’t know what I’m dealing with. Otherwise, don't use these channels that can save phone bills. The locals lose the face of the locals, don’t do this if you can’t do it
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A
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Anton Zhang on Google
★ ★ ★ ★ ★ 客服爛、主管爛，根本連一顆星都不配！
客訴不處理！主管不知道在躲避什麼。
早已預訂取餐時間，超過50分鐘，外送人員還沒到，中間過程，打電話給客服，只會回說：外送人員，在旁邊那條路上了，快到了！是在說什麼鬼話，從我店裡走到旁邊那條馬路，6分鐘綽綽有餘。你們人員騎車需要50分鐘以上？是在哈囉什麼！預訂功能預訂個屁！還造成客人對店家客訴
Bad customer service, bad supervisor, not even a star!
Customer complaints are not processed! The supervisor didn't know what he was avoiding.
I have already booked a meal pick-up time, more than 50 minutes, and the delivery staff has not arrived. During the process, if you call the customer service, you will only reply: The delivery staff is on the road next to you. It is almost there! I'm talking nonsense. It takes more than 6 minutes to walk from my shop to the road next to it. Does your staff need more than 50 minutes to ride a bicycle? Hello what! Reservation function to book a fart! It also caused customers to complain to the store
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廖
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廖怡瑄 on Google
★ ★ ★ ★ ★ 多次向客服反應不用每天提醒是否營業，得到的答案都一樣，已經跟相關單位反應，短時間會維持現狀，三個禮拜了，每天一直提醒是否營業，若不予理會每10-15分鐘就會再通知一次，每個店家都是日以繼夜為了自己的店努力，卻要被有無外送打擾休息時間，當初因為不用錢所以加入，對於那麼不友善的系統只好解約，不用打著自己是本土外送而驕傲，因為真的沒有人知道這是什麼外送平台，國外的外送平台就是比較厲害?而且向客服反應都有成效，不知貴公司養的客服做事成效在哪？更何況一個月有1-2張單就要偷笑了?，最爛的外送平台無誤，要加入請三思！真的一顆星都不配！
I don’t need to remind the customer service every day whether to open. The answers are the same. I have responded to the relevant units and will maintain the status quo in a short time. I have been reminding whether to open every day for three weeks. I will inform again that every store is working day and night for its own store, but it is interrupted by the delivery of the rest time. At the beginning, I joined because I didn’t need money. For such an unfriendly system, I had to cancel the contract without saying that I was a foreigner. I am proud to send, because no one really knows what delivery platform this is. Foreign delivery platforms are more powerful ? and the response to the customer service is effective. I don’t know where your company’s customer service is effective? What's more, if there are 1-2 orders in a month, I will laugh ?, the worst delivery platform is correct, please think twice if you want to join! It's really not worthy of a star!
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Roy Lu on Google
★ ★ ★ ★ ★ The office is at 11th floor
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