新禾股份有限公司 - Shilin District
2.5/5
★
基於 8 評論
Contact 新禾股份有限公司
| 地址 ： | 111, Taiwan, Taipei City, Shilin District, Hougang St, No. 116號新禾股份有限公司 |
| 電話 ： | 📞 +8887878 |
| 網站 ： | http://www.grainew.com.tw/ |
| 分類： | |
| 城市 ： | Hougang St |
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阿
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阿皓 on Google
★ ★ ★ ★ ★ 故障碼E-95 線路被老鼠咬斷 來維修兩次膠布捆一捆就交差 第一次修好我就把底部縫隙封死 使用約一個多月就出現故障碼 第二次修使用約一個星期 第三次要報修跟我說沒有線路組可以做更換 只能一直貼膠布…..請問是要我淘汰這台洗衣機 以後不用他們產品的意思嗎。售後服務有夠差勁?
 Trouble code E-95 The line was bitten by a mouse and it was repaired twice. After the first repair, I sealed the bottom gap and used it for about a month. The trouble code appeared after the second repair. The minor repair report told me that there is no circuit group that can be replaced, so I can only stick the tape all the time...Does it mean that I will not use their products after this washing machine is eliminated. After sales service is bad enough ?
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Y
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Yin Lin on Google
★ ★ ★ ★ ★ 千萬別買東芝的洗衣機，底盤下雨，蓋子爆水，只給你修到保固一年不給換新不給退款
//更新
申訴消基會發公文給他們，他們回覆政府說跟他們無關，真好笑。已再申訴
Don't buy a Toshiba washing machine. It's raining on the chassis and the lid is bursting. It only gives you a one-year warranty, no replacement, no refund.
//renew
Complaints that the Consumers Foundation will send an official document to them, and they reply that the government has nothing to do with them, which is really funny. appealed again
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w
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walk on Google
★ ★ ★ ★ ★ 買3年的Toshiba冰箱，就有問題，客服電話轉來轉去，修3次還修不好，這麼基本的電器都做不好，其他產品也不用考慮。
I bought a 3-year-old Toshiba refrigerator, and there was a problem. The customer service phone went back and forth, and it couldn't be repaired after 3 repairs. Such a basic electrical appliance can't do well, and other products don't need to be considered.
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張
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張詠勳（Roy） on Google
★ ★ ★ ★ ★ Toshiba家電
極差的產品品質
1.冰箱門未鎖正
2.螺絲鎖過緊且品質不良
3. 基於以上2點，產品瑕疵又完全無法維修
完全不建議購買，黑名單
Toshiba Appliances
very poor product quality
1. The refrigerator door is not locked
2. The screw lock is too tight and the quality is poor
3. Based on the above 2 points, the product is defective and cannot be repaired at all
Not recommended to buy at all, blacklisted
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吳
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吳景漢 on Google
★ ★ ★ ★ ★ 服務超級差，打電話來的工程師完全都不專業，電冰箱只用了2年就壞了，然後說電壓不穩造成電路板壞掉，一直說這屬於人為，好吧！代理商獨大，我也沒辦法。然後問他說，電壓不穩，所以我要和台電索賠？也說不出所以來，反正就是硬要拿錢，這樣保固是保什麼??反正台灣也沒有toshiba的申訴管道，就是代理商獨大。所以買toshiba要小心，新禾也有代理其他產品也要小心，不要踩到地雷，看到有新禾代理的要小心，一切保固都是判斷人為。
The service is super poor, the engineer who called is completely unprofessional, the refrigerator broke after only 2 years, and then said that the circuit board was broken due to the unstable voltage, and kept saying that this was artificial, okay! The agent is dominant, and I can't help it. Then I asked him that the voltage is unstable, so I have to make a claim with Taipower? I can't tell why, anyway, I just want to take money, so what is the guarantee? Anyway, there is no toshiba complaint channel in Taiwan, and the agent is the only one. So be careful when buying toshiba, and Xinhe also has other products as agents, so be careful not to step on landmines, and be careful when you see Xinhe agents, all warranties are judgmental.
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A
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Amy Hung on Google
★ ★ ★ ★ ★ 購買toshiba洗衣機不到兩年就壞了兩次，還推說壞掉的原因是放在浴室的關係，但是我們前面兩台也都放在浴室，一台LG用了10年才壞，一台夏普也用了6年，也都是放在浴室啊⋯⋯我懷疑我買到瑕疵品，叫了維修人員快兩天了也還沒來修，下次不會再買新禾的家電了
The toshiba washing machine broke twice in less than two years after I bought it. It was also speculated that the reason for the failure was because it was placed in the bathroom. However, the two in front of us were also placed in the bathroom. One LG was used for 10 years before it broke, and the other Sharp has also been using it for 6 years, and it is also in the bathroom... I suspect that I bought a defective product, and I called the maintenance personnel for almost two days, but they have not come to repair it. I will not buy Xinhe's home appliances next time.
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連
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連奕珵 on Google
★ ★ ★ ★ ★ 客服態度真的很差，來電也不會表明身分，說明來電原因。
電視買一年，還在保固期內，遙控器無法使用，也沒派人來判斷損壞原因，直接強迫購買新遙控器(一隻1,800元)。
保固內還問要不要修？我不修是不用使用電視了？
令人火大。
The customer service attitude is really bad, and the caller will not identify the identity and explain the reason for the call.
The TV was purchased for one year, and it was still in the warranty period. The remote control could not be used, and no one was sent to determine the cause of the damage, so I directly forced to buy a new remote control (1,800 yuan for one).
The warranty also asks if it needs to be repaired? I don't need to use the TV if I don't fix it?
Fiery.
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B
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Ben WANG on Google
★ ★ ★ ★ ★ Good
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