天利乾洗 - Lane 38

3.7/5 基於 3 評論

Contact 天利乾洗

地址 :

111, Taiwan, Taipei City, Shilin District, Lane 38, Tianyu St, 23號天利乾洗

電話 : 📞 +88878
分類:
城市 : Tianyu St

111, Taiwan, Taipei City, Shilin District, Lane 38, Tianyu St, 23號天利乾洗
T
Tanishu A-may on Google

邱宗佑 on Google

未來士林住家專業洗衣
Future Shilin Home Professional Laundry
R
Rowena Li on Google

天母老店,老闆夫妻在一般情況下算客氣有禮,但當衣服送洗出現問題時,縱使是往來長久的客人如我,他們也會變臉不認錯! 一次是把我活動式內裡弄丟找了一個多禮拜才找到,期間從來沒有主動告知進度,並堅持客人我不可以說他把我的內裡弄丟,因為衣服內?一定在他店裡,所以這不叫「遺失」!老闆還詭辯說他不可能為了找一件內裡而排除他的工作進度,所以只能慢慢找! 另一次是今年初洗壞我上萬元的羽絨衣配件卻死不認錯,衣服送洗時店家必定要先檢查確認衣況釐清責任後再收件,衣服好好的送去卻是配件刮壞及掉色的回來,老闆仍然堅持不認錯! 我因此問老闆:「你在第一時間安撫客人情緒並道歉有這麼難嗎?你的道歉可能會讓客人的氣先消一半,但你卻每次都堅持不認錯!」 這應是生意好的老店的傲慢吧!
In Tianmu old store, the owner and his wife are generally considered polite and polite, but when there are problems with the laundry, even if the long-term customers are like me, they will change their faces and refuse to admit their mistakes! I lost my movable inner lining for more than a week before I found it. During this period, I never took the initiative to inform the progress, and insisted that I cannot say that he lost my inner lining, because the clothes inside must be in his store, so This is not called "lost"! The boss also sophistry said that he couldn't rule out his work progress in order to find something inside, so he could only find it slowly! Another time was at the beginning of this year when I washed my down jacket accessories worth tens of thousands of yuan, but did not admit it. When the clothes were sent for washing, the store must first check and confirm the condition of the clothes and clarify the responsibilities before receiving them. The clothes were sent in good condition but the accessories were scratched and damaged. When the color faded back, the boss still insisted not to admit his mistakes! Therefore, I asked the boss: "Is it so difficult for you to calm the guests and apologize in the first place? Your apology may make the guests half angry, but you insist on not admitting your mistakes every time!" This should be the arrogance of a good old store!

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