福臨動物醫院 - Section 5

All kinds of the same cat and dog treatment, the quotation is at least three times more expensive than other animal hospitals....The service attitude is poor, I don’t know what is arrogant at this animal hospital

My family’s Bubu was bitten by a cobra and was sent to Fulin Animal Hospital by Dr. Jiang to be hospitalized for four days. He finally snatched Bubu back from the death god. Thanks to Dr. Jiang for his rescue and help.

Although it has been several decades, there was no such evaluation function at that time. I would never go again after seeing the doctor once. My mother had warned the doctor not to be so rude. The dog would bite in anger. He was still as rude as not taking the same thing. After biting and acting as my dog ​​bit him, he was very upset. Maybe this house has some strengths, but you have to think twice when you enter this house!

Professional doctor Jiang and professional reception cat?

The doctor is very professional. cat recovers

The veterinary assistant/front desk staff is very unprofessional. It only gave me nearly fifteen minutes to consult with the doctor and do a basic examination. Before I finished asking the question, the counter staff took the next pet to the stage. (I arrived on time according to the appointment time. There were no guests in front. I waited fifteen minutes before being called in. Less than fifteen minutes after I entered, I was squeezed away). Tell me to bring the cat again in an hour and a half. After a little 14-five minutes later, I came back and waited for the cat to get the rabies vaccination. The lady at the counter told me: I have to wait for this guest to finish before I can change my cat. (When I came first, she didn't ask the next guest to come in after I finished the consultation... unfair treatment!) I took the cat and waited outside the door for fifty minutes, but there was no news. Later, when the previous guest came out, I took the cat in to prepare for the injection. As soon as the doctor opened the refrigerator, he said: The vaccine is just gone... (It was ordered during the previous star, but the logistics was delayed due to the epidemic). The vaccine just happened to be out of stock and understandable, but no one knew that the vaccine was gone, and told the customer that it could be shot, and asked the customer to wait for fifty minutes at the door to find that it was gone... It’s really not respectful of the customer’s time. The doctor and the assistant (counter staff) also didn’t say a word of apologies, and just said: I ordered it last week, but the goods have not arrived)... and the counter staff was just standing there in those fifty minutes. The guests listened next to them. They didn't help the doctor prepare the vaccine first (if there is one, it will be found early), and didn't ask me if the time is right or if I need another day...very unprofessional. I called today to make an appointment for the blood test on Friday. I called the three links at two or three o'clock and no one answered, and I haven't returned the call. I had to call again at 6 o'clock, and it was the same lady who picked it up, with a bad tone. I didn't ask for the name and phone number to keep the appointment file, only that she had an impression, and she hung up when she knew it. Later, thinking about whether she forgot to record my appointment as soon as she turned her head (after all, we were new guests who had passed two weeks ago, and this time we did not ask for the phone number and name on the phone), and then called again. Asked her to recite the name and phone number of the appointment. Then she asked what the phone number was on the file... I didn't record my appointment at all... Now I am considering whether to find another more professional and friendly animal hospital... I don’t know if the location of Fulin is too good and there are no competitors, so that the counter staff (assistants) who do this kind of work... Share here, I hope no more people will be wasted by her...