綠居室內裝修系統櫃設計 - Section 5

Shilin 缪 designer help me design a good house

11/29 update: Although there have been several follow-up problems since the completion of the project, Director Lin has actively dealt with it. It is worthy of recognition, so it changed from 1 star to 3 stars. -------------------------------------------------- -------------------------------------------------- ------------------ Before the decoration, I consulted kitchen x cabinet, three x Meifu, x airline, love x, green x furniture, Euro x, Go_zGO, etc., because the process of consulting with Green House was the smoothest, although the price is not the cheapest, but the price is not the cheapest, but For good service, the design fee is 10%, and the supervision fee is 10%. However, after the payment was made, the attitude, engineering, and price calculations began to leak, so give one star (the text is as follows). First, the attitude: (1) Procrastination: Many times did not reply within the agreed time, or have not read back. For example, if the glass is to be installed urgently, it is necessary to inform the next day whether it can be constructed or not. Paint construction and contract required different brands, although I immediately called to ask, but was only told to convey the designer, later found that the paint brand is wrong, but also immediately use the line notice, but the two questions wait until midnight did not respond to how to deal with. When the paint glass was installed, it was found that the cost became cheaper, and the specific price of the cheaper glass was also replied after two or three times. The promised final invoice will be given to the customer within two or three days after the receipt, but there is no news for more than one week. After the inquiry, I will know that it will be sent (it is because I am afraid that the loss will be given in person). (2) Forgetting big: The things that promise customers are often forgotten. For example, paint color cards and ceiling color cards are not provided on time, and the paint color cards are initially given the wrong brand. Broken furniture promised to be repaired the same day, did not make up, after asking, said to change the day to make up, change the day or forget. The net route beading in advance informs not to paint and paint. The socket panel is not a contract brand, and it is reminded not to install it beforehand. The contract states that the invoice and the shipping materials will be given after each payment. After the first payment is received, it will be completely forgotten. (3) Not careful: multiple positions are wrong, the size is wrong, and the price is wrong. For example, the inner diameter of the shallow pumping of the wardrobe is overestimated, which is inconsistent with the height that the customer repeatedly emphasizes. The width of the inner cabinet of the closet is wrong, and the size of the plurality of pull baskets installed in the inner cabinet is also increased from a small size to a large size, and the price is doubled. The system cabinet was raining on the day of the arrival. The board that was transported was not completely covered, and it was partially wet. It was dried afterwards. (4) Insufficient professionalism: The cabinets mentioned in the above mentioned cabinets are not only wrong in drawing, but also wrong in quotes. At the beginning, they used the method of center pillars. At the end of the contract, they suddenly said that this is not safe, and it is necessary to change cabinets. Thousands, security issues will be discovered at the end? Then the quotation added the cost of the cabinet, but did not delete the cost of the center column... Only a lot of the company’s income was received, but the customer’s rights were not announced. In addition, the bathroom door sills were removed and installed to the new one, only to find that the sill width is smaller than the door frame, it is said that because it is a ready-made product, the size can not be adjusted, to be customized to meet the door frame width (head wash half, what?) . The bathroom exhaust fan is also installed to find that it is smaller than the window frame and can not be installed. Prior to emphasizing the board that can be extracted, it was found that it was blocked by the door piece and could not be pulled out. I said that I have not seen some parts, so I don’t know, I don’t want to install them, I want the customers to give up, until the customer finds out that the information can be bought before they can be loaded. As a result, I only buy the shell and I don’t buy the internals. Time, the people who came to supervise the work on the spot said that the attitude was good, but not professional and careful. As a designer, I should mainly make suggestions, but only one password and one action. As a customer, I have no feeling of worry. It is more tired than looking for a foreman directly. (10 years ago, the home decoration was directly looking for woodworkers. Processing, only need to be a woodworking master is still relatively easy) (V) Instead of the customer to make a decision but did not inform in advance: to 6500K lights, take 6000K goods, afterwards, because there is no 6500K. The wrong brand is printed. The paint is wrongly painted. The glass door is knocked off. The system cabinet is scratched.... All need the customer to check one item. If they are caught, they must be rehabilitated. The designer on-site supervisor does not know what to supervise. ...only supervised whether it is done? (6) The difference between the 3D map and the actual color is very large. After the inquiry, it is said that it is a software relationship and can be adjusted. The point related to attitude is that the color difference is still clearly given to the customer, why not adjust it first to avoid misunderstanding? Second, construction: (1) The level of the work class is uneven, the good is very good, the difference is very bad: the floor is not attached to the protection project, the furniture is demolished (the contract has a protection project, it is a charge item), it is thrown down and thrown on the floor, asking the customer to react After the protection, it also missed the elevator floor, causing customers to be complained by neighbors. The handles and door pieces of the system cabinet are worn, scratched, dirty or cracked, and they are installed as usual. At 12 o'clock in the middle of the night, the rough construction quality of the master is still being solved. Finally, the handles are completely replaced, and the door pieces are largely removed and repaired. ...... The next day, the same group of masters continued construction, reminded in advance, please be careful not to make mistakes again, but the master still put the wardrobe door in reverse, the burrs are not sticky, and when the door is finished, the door will fall off. Very careless. (2) Poor communication with the work class, and promised that the customer did not do it: smoking, the master took photos. Help the garbage, but the master dismantled the furniture to be recycled into garbage, taking up the space of the garbage truck and turning it into a customer to dispose of the garbage. The first day of the protection project should be PVC+ splint, only PVC, some PVC is also placed directly on the ground, no tape, will slide, stepping on the wrestling, are required to fill the next day. The roughest is the worst, saying that a good day is half a day, the master even refuses to act as a green house promised project, excuses a lot, it is useless to call directly to find a green house response... Why find such an irresponsible master? The details of the contract should be the same, we only ask for compensation without compensation, but it happens again and again. (3) Calling the non-work class: the glass sliding door of the cabinet is easy to fall off, the frame is cut, the glass and the frame are not uniform. The master has come a few times but always said that there is no problem, and the designer knows that there is a problem and still wants to pass. It is not until the customer indicates that the acceptance is not paid, and the repair is removed. During the period, the green house couldn’t say anything, let the master stick to his own opinion and waste everyone’s time. Third, the price: (1) Miscalculation: If you have received the deposit, you forget it and ask the customer to pay it again. The payment is different from the contract, and the customer must know that it is wrong. As mentioned earlier, the size is wrong, so more money is calculated, not only once. (2) After-the-fact price recovery: The customer only hits the wall after confirming the contract price. The next day, he said that he played too much and exceeded the contract price. I mentioned the installation problem of the bathroom exhaust fan in the front, because the window to be installed is too big, the exhaust fan can not be installed (the exhaust fan is picked by the green house), and it is necessary to nail a board, and the system cabinet board made of wood in the bathroom is recommended. Change the moisture-proof foam board and add money. Inside the cabinet below the gas stove, there is a board for oil-watering. Because it is open every day, the contract is now stressed that it must be pulled out for easy cleaning. After the installation, the board is blocked by the door of the lower cabinet. If you want to remove the door, you can pull the board out. If you want to change the door hardware, you have to change the hardware to a large angle hardware. You have to add money. After repeated efforts, the designer will not agree to charge, but this is the design. Loss, as if the size was originally fake, who can accept a drawer that needs to be removed to open the door?). [Reliance on professionalism, so I paid the design fee, but I got a bunch of problematic designs. I didn’t admit it when I made a mistake, but I only want customers to add money to improve it. It’s really unreasonable. 】 (3) Before signing the contract, it was not informed that if the additional project is not in the contract, the price is not favorable: the contract and the system fee are all 15% off (this is the preferential offer given by Green House, not the customer is coming, re-emphasizing all expenses) Did not kill the price, only after consulting a sudden request for a contract within a week to get a 15% discount, because the company wants to raise prices, this is a bit dissatisfied, but based on trust Green House only requires upgrading a few pull bar materials, it is fast The deposit was paid), but after the project was added afterwards, Green House insisted on not exceeding the contract, but 10% of the design fee and 10% of the supervision fee. [Recommendation really want to choose a friend who lives at home, all contracts must be as detailed as possible, do not delete again] 4. Experience: Although the Green House promises to be repaired, it will be used in the supervision and selection of the work. Before the event, the two parties will not have to spend time and energy. The construction process has problems almost every day. These things that have been discussed many times in the aftermath are very inefficient. Everyone in our family is on the scene every day. When I get off work at night, I have to go back and confirm that everything is very class. In addition, the things written on the black and white of the contract are also incorrect many times. These customers have to personally check to find out... paying for the profession, but everything has to come by itself, very hard and disappointing. The only reason for giving one star is the person who was sent to supervise the work. A small turtle was temporarily sent out because the Miss Huang who had contacted the company has repeatedly found a loophole in the part of the contract. It is not the supplement that does not make up. The modification is only half of the modification. The appointment is not the following. Therefore, when the contract is signed, the replacement is required to be replaced with the turtle. The turtle is not experienced but the attitude is very polite. It is also hard for her to be a bridge between the two sides. 5. For those who want to choose a green house: 1. Be sure to supervise the work, and the daily construction contents should be checked and photographed, so that the repair status can be confirmed after the convenience. 2. Be careful, the items, dimensions, amounts, design drawings, etc. on the contract, especially the revisions, each item must be checked in detail for each item. 3. Be patient, wait for the problem, return the price, when the return to work is available. 4. Proactively collect data. If there are special needs or construction methods, in addition to the contract, the construction day should be reconfirmed. If you have doubts, you would rather not work. If all the information is determined, do it again, avoid making mistakes and then change it. If you want to change it, you have to make another appointment. At other times, you may encounter the problems mentioned above and affect your mood. Frankly speaking, the overall service of the green house is really hard work... Above, completely true experience, for your reference. At present, the construction is finally completed and the final payment is paid. I hope that there will be no need for warranty in the subsequent use, so the effort is worthwhile.

During the cooperation process before the Lunar New Year, I personally experienced the professionalism and enthusiasm of Green House. In particular, the designer Miao provided many professional suggestions throughout the cooperation process, and actively assisted in handling many issues, which made me and my family feel quite at ease. Very satisfied with the final decoration presentation. I also hope that such a pleasant cooperation experience will allow more people to experience it.

Before I was going to decorate the children's room at home, I asked the designer of Shilin Store. The design was very enthusiastic to provide decoration suggestions and material descriptions, and provided wood chips for us to compare. We also have our requirements for construction quality.