橘子乾洗 - Section 7

Can only use one word to describe this shop as "poor"

The clerk's attitude is very bad, he will only push and don't know, thousands of mistakes are the fault of the guests. Clothes are often washed and washed.

The clerk is kind and polite and will carefully check the stains on the clothes, so the washing effect of the clothes is satisfactory

I have ten yellow shirts that I have not worn for a long time to wash. The boss is very helpful to wash the shirts very clean. The service attitude and quality are very satisfactory...

The coat was broken and dyed pale pink. At first, the clerk pretended to be stupid and sent it back for treatment. I didn’t expect it to be a coat that was dyed and could not be worn, and the sentence: "I don’t know why it was dyed. , 2000 yuan to accompany you." Backrest never go

I washed 2 waterproof down jackets over there, and turned into a windbreaker after washing, which was really dumbfounded. There is some news that the clothes have been damaged in this family. Everyone must be sure to check the clothes in the future, and do not wash them in this house. You will regret it.

Terrible store! A store with no sense of professionalism and responsibility at all! On July 26, 2020, the dresses that the family will wear on 8/1 will be sent for cleaning. The store said that they can be cleaned and retrieved on 7/30. As a result, I went to pick up the clothes on 7/30 and said that the factory was too busy to send the clothes back immediately, and I don’t know when the clothes will be sent back. I might have to ask me to give them more time, but because our family is the master of marriage, this clothes It's really important to me. I can only ask them to work harder to coordinate with the factory to see if it can be sent back immediately, but their attitude is very unproactive. We must contact us to follow up the progress. In the morning of 7/31, I took the initiative to call to understand the situation and told me that the factory would send it back for me in the evening, and I could pick it up in the evening, but I called again in the evening and said in a pleasant voice, "Miss X, your clothes are sent back! But There are big water stains on it, and you may not be able to wear it. Would you like to come and get it? Or give our factory a few more days to wash it for you?" I heard this reply the night before the wedding. Line, how do I make a decision for such a brainless reply? As a result, he could only hurry up and buy a piece of clothing for emergency, and put this silly thing aside temporarily. After the wedding, I coordinated with the store, hoping to compensate for the failure to deliver the clothes as scheduled, but the store’s attitude was also very bad. Not only did I blame me for not telling them to wear them on 8/1 when I sent them to the laundry, and I didn’t particularly emphasize that there is At the wedding, I also said that other customers were delayed and sent back to the factory. It was very easy to communicate. I had a problem, and told me not to embarrass their customer service. It was really dumbfounded. The receipt issued to me clearly stated that the package could be picked up by 7/30, which was obviously the store owner. My fault has to be pushed to the consumer, and the store did not take the initiative to inform it when it knew it would be delayed. If I knew in advance that I would take it to another store to deal with it, it might be too late, so I wouldn't be completely caught off guard. The point is that the attitude of the orange dry cleaning process is extremely poor. Every time I say that I want to call back, I almost never answer it. I call to follow up, and I even go to the store to respond in person twice, but the clerk and customer service are like them. The boss’s wife just didn’t want to compensate for what they would do with them, and even told me to sue the foundation to sue their bosses anyway. If they wanted to, the foundation decided that they might be able to do things well, and it feels possible. There are many laundry disputes and I am not afraid of the Consumer Foundation... It has been more than two months since the incident happened. The store can hide as long as possible. I really communicated with them until I was very tired and decided to post a document. The compensation amount to me is actually a small amount of money. Compensation for laundry costs 20 times, that is, laundry costs 200 yuan * 20 times = 4000 yuan), the amount of time and energy I spent on repurchasing clothes has already exceeded the compensation amount by several times, just because the store is too bad to swallow With this tone, I hope that at least they will have a reasonable explanation, and I hope no one will encounter this kind of thing again. I originally wanted to say that chain companies are more secure, but the results seem to be unclear...

I don't want to give even one North Face jacket washed to ripped holes Irresponsible Various shirks of responsibility Not dealt with If you are going to wash, please remember to see if there is any problem with the clothes you have washed. But I won't come to this kind of shop again. The silent shopkeeper is not professional at all.