國都汽車股份有限公司(總公司) - Beitou District

4.2/5 基於 8 評論

Contact 國都汽車股份有限公司(總公司)

地址 :

112, Taiwan, Taipei City, Beitou District, Daye Rd, 2號國都汽車股份有限公司(總公司)8樓

電話 : 📞 +88898
網站 : https://www.kuotu-motor.com.tw/index.asp
分類:
城市 : Daye Rd

112, Taiwan, Taipei City, Beitou District, Daye Rd, 2號國都汽車股份有限公司(總公司)8樓
鄭新昌 on Google

一、我的右後避震器有一點漏油到TOYTA修護廠檢查、結果、技工的回答竟是、有一點點漏油、但不明顯這樣報公司會沒辦法過、報上去沒過的話、修護廠要自行負責、要等到明顯的漏油才有辦法處理、我在想現在有一點點漏油、一定會越來越嚴重、等到嚴重的時候、我的保固期120000萬公里數已經超過、變成車主要自行負責、請問這是一個負責任的公司嗎? 二、車底盤有聲音、路邊停車方向盤轉出來回正、就有聲音、我整天開車轉方向盤大部份都會有喀喀的聲音、但是到了修護廠技工坐上車到外面試車都沒聲音、我一個人開的時候、直線沒感覺有問題、在路邊停車要轉出來方向盤回正的時候就有喀喀的聲音、技工給我的答案是、有聽到聲音才有辦法處理、真讓我很困擾、傷腦筋!怎麼會買到這種車?
1. My right rear shock absorber had a little oil leakage to the TOYTA repair factory for inspection, the result, the mechanic's answer was that there was a little oil leakage, but it is not obvious that the company will not be able to pass it, if the report has not been reported. , The maintenance plant must be responsible for itself, and it will only be possible to deal with the obvious oil spill. I am thinking that there is a little oil spill now, and it will become more and more serious. When it becomes serious, my warranty period is 120 million kilometers. Overtaking and becoming a car is mainly responsible for it. Is this a responsible company? 2. There is a sound in the chassis of the car, the roadside parking steering wheel turns out to return to the right, there is a sound, I drive the steering wheel most of the time there will be a click, but when I went to the repair shop, the mechanic got on the car and went outside to interview the car. The sound, when I was driving alone, there was no problem with the straight line. When I stopped on the road and turned the steering wheel back to the right direction, there was a sound of clicking. I am troubled and troubled! How could you buy this kind of car?
Y
Yi Jen Lin on Google

今年一月購車,六月(6/28)回廠(蘆洲)保養,卻未經同意車廠擅自開出去30公里,只說抱歉、他們同事間沒傳遞好,但卻要客戶買單呢? 告知從購車藍芽就有時常性斷線的狀況,「業代讓我等機器升級,若有請幫我直接升級」,卻被三次要求外出測試(可是我只是要升級,且過去所長(現副理)及業代都清楚知道,不需要再花時間、油錢這樣測試了)三次要求,從肯定、到生氣不理解、但最後發飆拒絕,卻被我們發現他們擅自將車子開出廠,實在太不合理。
I bought a car in January this year and returned to the factory (Luzhou) for maintenance in June (28/28), but drove out for 30 kilometers without consent. The only thing I said was sorry, their colleagues did not pass it well, but they wanted customers to pay for it? Informed that there was a frequent disconnection from the purchase of Bluetooth, "The industry agent asked me to upgrade the machine, please help me to upgrade directly", but was asked to go out for testing three times (but I just want to upgrade, and the past director (now Associate manager) and the industry know that they do not need to spend time and money to test this way) Three requests, from affirmation to anger and incomprehension, but finally rejected, but we found that they drove the car out of the factory without authorization. Too unreasonable.
C
Coodjay Chen on Google

北台灣最大Toyota經銷商,服務態度好,六樓顧客休息室視野很好,可以看關渡平原
The largest Toyota dealer in North Taiwan, with a good service attitude, the customer lounge on the sixth floor has a good view, and you can see the Guandu Plain
莊勝嘉寶 on Google

7月30日快快樂樂交車(RAV4)隔天~室內電子式照後鏡【當機】?8月1日(星期日)懐著抱歉的心情前往……台北(北投)大葉路保養廠請求(資詢)? 竟然中頭獎? 1:~跪臺小女孩發問? 你哪裡買的……幹! 我(HONDA)買的吧! 2:穿(真皮~皮鞋)老男接續……啊! 李洗~都胃島A? 唉!!!真的無言……
On July 30, the next day of RAV4 (RAV4) ~ Indoor electronic rear mirror [crash]? On August 1 (Sunday), I am sorry to go to...Taipei (Beitou) Daye Road Maintenance Plant request (inquiries)? Won the first prize? 1: ~ The little girl on the kneeling platform asks? Where did you buy it... do it! I (HONDA) bought it! 2: Wearing (leather ~ leather shoes) the old man continues...ah! Li Xi~Duwei Island A? Ugh! ! ! Really speechless...
呂太太 on Google

購買時確認多次會不會漏水,聽信嘉義廠業務保證不會像rav4一樣漏水才買了CC,結果開半年發現全車多數大漏水a柱和c柱都漏水,甚至漏盡了後備箱,打開才知道,現場還有一位保固部門的婉柔在眾目睽睽之下說水是她潑的,卻沒有任何照片影片證明,她也不是技師為什麼可以任意對我的車進行內部潑水?進場維修了第三次,最後取車時發現連最基本的手套箱也沒扣好,原廠長官互相推卸責任,林廠長態度也不怎麼好,說沒有什麼零件要更換不影響開車安全,問題是只要漏水過那些電路跟鈑金都有鏽蝕的可能,卻沒有予以更換,維修三次也一直保證沒有漏水的問題了!但是血汗錢花了百萬買的新車得到這種品質,真心覺得失望!貴公司專賣漏水車款然後事後維修狀況百出嗎?本來開開心心買油電旗艦CC卻成為全家人心中的痛!多次打電話聯絡總公司卻只轉接到第一線沒有權責的員工出來道歉,還安撫我們是萬中選一的個案車王?明明就有上百台開始漏水,而且都是延續rav4車頂架的部分,完全不知道改進的Toyota!
When purchasing, I confirmed that there would be no water leaks. I bought CC after hearing the business guarantee of the Chiayi factory that it would not leak like rav4. After half a year, it was found that most of the leaking a-pillars and c-pillars in the whole car were leaking, and even the trunk was leaked. I realized that there was another member of the warranty department, Wanrou, who said under the eyes that she had splashed the water, but there was no photo or film to prove that she was not a technician. Why could she splash water on my car at will? After entering the site for maintenance for the third time, when I finally picked up the car, it was found that even the most basic glove box was not buckled. The original factory directors shirked each other's responsibilities, and the attitude of the factory director was not very good, saying that there are no parts to be replaced without affecting driving safety. , The problem is that as long as the circuit and the sheet metal have the possibility of corrosion as long as the water leaks, they have not been replaced, and the three repairs have always ensured that there is no problem of water leakage! But I am really disappointed that the new car that I spent millions of hard-earned money to get this kind of quality! Does your company specialize in leaking car models and then repair them afterwards? I was happily buying the gasoline-powered flagship CC, but it became a pain in the hearts of the whole family! Called and contacted the head office many times but only transferred to the front-line unauthorised employees to come out to apologize and to reassure us that we are the one-of-a-kind case car king? Obviously there are hundreds of units leaking, and they are all part of the continuation of the roof rack of the rav4. I don't know the improved Toyota!
S
Sam哥 on Google

請比照日本原廠,油電車給大眾消費者使用0W16機油的權利
m
man yin on Google

總公司要加油啊!! 車輛品質愈來愈差了?? 7代 CAMRY 的發電機 是 中國製造。 行駛5萬公里 發電機 軸承 就故障了。水幫浦 軸承 也故障。
The head office needs to refuel!! The quality of the vehicles is getting worse and worse?? The alternator of the 7th generation CAMRY is made in China. After driving 50,000 kilometers, the generator bearing failed. The water pump bearing also failed.
U
U Sun Tzeng on Google

師傅資深又中肯,不會亂推銷加價。 五年定保 四個輪胎皸裂其實很嚴重 自己心裡有底 師傅有報價 但自己覺得太貴 有表明再考慮看看 師傅也沒有不悅感。反而還一直提醒 安全起見要換 不管在哪個地方換都好 不然會有爆胎的危險。服務很好 雖然離家很遠 仍然會選擇這家營業所。因為師傅不像其他營業所一樣強力推銷。 6F 客服小姐很體貼 親切主動告知一些顧客沒留意到的福利訊息。 保養的同時 有客戶休憩放空的地方真好 自己也把公司需繳交的文書作業完成:)
The master is experienced and pertinent, and will not arbitrarily sell and increase prices. five-year guarantee The four cracked tires are actually very serious. I have a bottom line in my heart. The master has a quote, but I think it is too expensive. I have indicated that I will consider it again, and the master is not unhappy. Instead, he has been reminded to change it for safety reasons, no matter where it is, or there will be a risk of a tire blowout. Good service even though far from home would still choose this establishment. Because the master does not sell as strongly as other business offices. The 6F customer service lady was very considerate and kindly took the initiative to inform some of the benefits that customers did not notice. At the same time of maintenance, it is good to have a place for customers to rest and empty. I also complete the paperwork that the company needs to pay :)

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