華緯電器有限公司 - Neihu District
3.7/5
★
基於 8 評論
Contact 華緯電器有限公司
地址 : | 114, Taiwan, Taipei City, Neihu District, Lishan St, 362之6號華緯電器有限公司 |
電話 : | 📞 +8879987 |
網站 : | http://www.kolin.com.tw/ |
分類: |
電器店
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城市 : | Lishan St |
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YU on Google
★ ★ ★ ★ ★ 在內湖區開業很久的一間電器行,生意一直很不錯,雖然不會因為我的一則留言讓他們衰退,但是還是站在內湖人的立場提醒街坊鄰居們。
有晚打電話來說,現在要派師傅過來看後估價,請我們在家等,整晚師傅沒來也沒來電,回撥電話三次也不接,還沒安裝就這樣,安裝後的售後服務肯定卸責,不推!
An electrical appliance store in Neihu District has been in business for a long time. Although it will not decline because of one of my messages, it still reminds the neighbors from the standpoint of Neihu people.
One night I called to say, now I’m going to send a master to see and estimate the price. Please wait at home. The master didn’t come and didn’t call all night. I didn’t answer the call back three times. It’s just like that before installation. After-sales service after installation. Definitely shirk responsibility, don't push!
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Martin Chang on Google
★ ★ ★ ★ ★ 如果可以給零顆星我會毫不猶豫打零分
交手過程不贅述(冷氣),直接點出問題點
1.約技師現場場勘要三催四請,催了一個禮拜最後居然跟我說漏單了
2.場勘後說回去會報價又拖了一禮拜,結果跟我說無法施工
3.中間過程推拖拉從不主動來處理事情
這間店的整個服務流程都讓人非常不愉快,也似乎不把客人反映當一回事,身為內湖在地人直接列拒絕往來,請三思
If I can give zero stars, I will not hesitate to give zero points
Don’t repeat the process of the match (air-conditioning), just point out the problem
1. Asking a technician for on-site site survey requires three reminders and four invitations. After a week of reminders, I finally told me that the order was missed.
2. After the site survey, it was said that the price would be delayed for another week when I went back, but I told me that it could not be constructed.
3. Push and drag in the middle and never take the initiative to deal with things
The entire service process of this store is very unpleasant, and it seems that it doesn’t take the customer’s feedback seriously. As a native of Neihu, please think twice.
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鐘
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鐘佩玲 on Google
★ ★ ★ ★ ★ 急着搬家!内湖3噸新(窗型)冷氣移至南港!師傅替我們處理的很好!原本還躭心無法裝上去!很感激!
In a hurry to move! Neihu 3 tons of new (window-type) air conditioner moved to Nangang! The master handled it very well for us! Originally, I couldn't install it! Thank you!
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K
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Kuan Ping on Google
★ ★ ★ ★ ★ 價格平實,從報價到安裝互動過程還不錯。冷氣師傅安裝動作蠻快的,感覺得出來生意很好很忙,都要盡早排單。
The price is fair, and the interactive process from quotation to installation is not bad. The air-conditioning master is very quick to install, and I feel that the business is very busy, and the orders must be arranged as soon as possible.
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紀
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紀茂林 on Google
★ ★ ★ ★ ★ 有多次購買電器用品丶服務親切丶此次想换冷氣機依然報價实在
I have purchased electrical appliances many times, the service is friendly, this time I want to change the air conditioner and the price is still reasonable
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張
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張世民 on Google
★ ★ ★ ★ ★ 錦上添花一星,果然是出了名已讀不回店家,價格很有競爭力沒錯,但有下次會寧願多花一些錢買個有效率的服務,光約個時間就可以花兩個禮拜,真的生意很好好棒棒?
多一篇一星應該也不會影響生意,只是給注重服務的消費者多一些參考,很多時候便宜不一定是最好
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anna chen on Google
★ ★ ★ ★ ★ 接電話的女生態度很好,但報價單遲遲不給,電話詢問後說明因他們店家自己對報價單有疑問所以還會再請師傅來場勘。約了時間後no show,後來就沒下文了,對店家感到很失望。
The girl who answered the phone had a very good attitude, but she did not give the quotation for a long time. After inquiring by phone, it was explained that because the store owner had questions about the quotation, they would invite the master to come to the scene again. No show after an appointment, and no more text later, I am very disappointed with the store.
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KS H on Google
★ ★ ★ ★ ★ 看了網路對此店評價不一,我是老內湖人,買新居購入家電,是找他們服務,其實當時感覺就不錯,後來有一年冬天熱水器壞了,打電話過去,其實已經超過晚上6:00,他們聽到孩子因為沒熱水洗澡,真的馬上請師傅調貨處理,這次洗衣機壞了,也因為知道小孩一堆制服要洗,也是很快幫忙調貨處理。
其實到過他店裡都知道他們生意應接不暇,很難照顧到每個客人,其實如果願意等一下,他們的服務與解說是很讓人舒服?
I read different reviews about this store on the Internet. I am an old Neihu native. I bought a new home and bought home appliances. I was looking for their service. In fact, I felt good at the time. Later, one winter, the water heater broke down. I called and it was actually more than 6 pm. :00, they heard that the child didn't have hot water to take a bath, and they really asked the master to transfer the goods immediately. This time the washing machine was broken, and because they knew that the child had a bunch of uniforms to wash, they quickly helped to transfer the goods.
In fact, if I have been to his store, I know that their business is overwhelmed, and it is difficult to take care of every customer. In fact, if you are willing to wait, their service and explanation are very comfortable ?
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