煒太股份有限公司 - Neihu District

The salesman is very professional and teaches the coffee machine to be very friendly and polite. The engineer's service to the government feels good and is a trustworthy company.

The business staff and engineers are very patient, the machine is durable and sturdy, and it is a very reliable coffee maker manufacturer!

There was a problem with my company's coffee machine earlier Call to your company's customer service staff to answer and explain patiently Let me solve the problem of the old coffee machine by myself thank you very much! Excellent service attitude

After the machine fails, there is a special person to guide the maintenance method online, the service is very good and trustworthy

The follow-up maintenance process was disappointing The first time I was sent for repair and maintenance was because of the cockroach odor Before that, I knew it would take three to five days for repairs Even if there is a delay, you can understand But it took 11 days for me to call and ask before sending it back When I came here, I didn’t even say a word of embarrassment. Means i'm busy Makes me feel exaggerated I want to say forget it But I found that the smell was the same, and I called and told him that he insisted that there was no smell. I am very keen on taste When the two were deadlocked, he had a strong attitude and said he didn't smell it. But the taste is a very personal feeling And for a family who wakes up every day and drinks coffee It also makes me feel very troubled when I send it back, and I am afraid that I have to wait for a long time. I want to wait another two or three days to see if the taste will fade Same result You can only ask someone to send in for repairs again (but please don’t be that gentleman anymore) This time the staff will do simple disassembly and assembly directly at home No foreign objects found Can only be sent back for maintenance and inspection once more When the personnel leave Unexpectedly found a small dry cockroach on the ground I hurried to call the staff to send it back The smell problem should be solved I deeply doubt the person who took the machine back for the first time Is there any maintenance? The point is that your answer makes me really unacceptable It made me deal with the coffee machine recently ??

Italian coffee, good to drink, without sugar and butter balls, great, and the rest is good when you drink it after cooling down. The most important thing is that the inside of the coffee machine can be opened and cleaned by itself. Do not buy a brand that cannot be cleaned by yourself. Like the Jura coffee machine, the same grade is considered expensive, and before the purchase. There are several important points that need to be carefully considered. The first is the timeliness of logistic maintenance services and the proper rate of parts. Repair price. All commercial users need to screen. The second is the largest cost expenditure. It is the internal cleaning and maintenance cost of the coffee machine. Because the brewer is fixed and cannot open the inside of the coffee machine by itself, clean the coffee residues that fall inside. Especially for commercial use. The residue will accumulate with the dosage, and then mold, and will there be ochretoxin production, it will be terrible if it is impossible to clean the inside in a year. The monthly cleaning fee and the maintenance time will be affected by whoever gets it. This can be accepted before starting. Otherwise, it's good when you just bought it, and you will see how bad it is when you open it and look inside. Moreover, most coffee machines, including commercial models, can be opened to clean the inside every day. Only a few brands cannot clean by themselves and need to be disassembled for maintenance by professionals. This will be a long-term expense. The higher the usage rate, the more accumulated residue. All major super-commercial coffee machines can also be opened to clean the interior by themselves. If the consumer knows that the inside of the jura coffee machine has not been cleaned, or it is only sent for cleaning once a year. Who would dare to buy coffee? Unless you don’t know.

Friendly service and good and cheap coffee, the coffee machine is durable and cheap

The coffee machine leaked water, and it has been dripping on the desktop for half a year. Before the holiday, I sent it to the company for maintenance on March 30. It has been purchased for 8 years. I want to maintain it internally. After testing, no maintenance is required, don't waste money, and I asked to replace the two O-rings of the coffee filter. After checkout, I only paid 300. At present, the operation is normal without water leakage, and the sound becomes smaller. Thank you Weitai engineer.