愛金卡股份有限公司 - Neihu District

2.6/5 基於 8 評論

Contact 愛金卡股份有限公司

地址 :

114, Taiwan, Taipei City, Neihu District, Ruihu St, 101號愛金卡股份有限公司

電話 : 📞 +88798988
網站 : https://www.icash.com.tw/
Opening hours :
Wednesday 9AM–5PM
Thursday 9AM–5PM
Friday 9AM–5PM
Saturday Closed
Sunday Closed
Monday 9AM–5PM
Tuesday 9AM–5PM
分類:
城市 : Ruihu St

114, Taiwan, Taipei City, Neihu District, Ruihu St, 101號愛金卡股份有限公司
張洺豪 on Google

記名網路爛透了,客服口氣差,還說是我自己網路問題,他們公司網路正常
The registered network is rotten, the customer service is poor, and it is also my own network problem. Their company network is normal.
H
Han L. on Google

詢問一代卡處理事宜,愛金卡客服蘇小姐處理態度惡劣,口氣極差也十分無理,很不愉快的客服體驗,建議再訓練該人員
Inquiring about the handling of the first-generation card, Ms. Su, Aijinka's customer service, has a bad attitude, and her tone is very unreasonable. It is an unpleasant customer service experience.
b
bbb ddd on Google

看造型icash可愛就買了,但是捷運完全無法感應,打給客服也是官腔回應,只會懷疑是消費者使用有問題,換卡流程也超慢,7~14個工作天實際上是要1.5~3週。只會想著怎麼收錢快,處理瑕疵問題卻只能公司說了算。我是建議回收市面上這些有瑕疵的icash 2.0,產品做好一點再拿出來賣,不要浪費消費者跟員工的生命
I bought the icash cute look, but the MRT was completely insensitive, and the customer service was also an official response. I only suspected that there was a problem with the use of the consumer, and the card replacement process was too slow. Actually it took 1.5 to 7 to 14 working days ~ 3 weeks. I can only think about how to collect money quickly, but to deal with the problem of the flaw, but the company has the final say. I suggest to recycle these defective iash 2.0 on the market, and make a good product before selling it, so as not to waste the lives of consumers and employees
曾宜湘 on Google

一張i cash的補發,可以搞到人抓狂 永遠都寄不到收件地址 永遠都鬼打牆 明明地址寄送錯誤 被郵局退件並說無此址 還瞎扯信件在地址所在地的郵局 需要攜帶身分證去領 請假去領說沒有這個郵件的記錄 已經連續兩次如此呼攏人 真的太爛了.... 光電話費就夠我再買上兩張以上的i cash 什麼客服?真的很差勁
A reissue of i cash can make people crazy Never send to the receiving address Ghosts hit the wall forever Obviously sent to the wrong address Returned by the post office and said no such address And the letter is at the post office where the address is Need to bring ID card to get Ask for leave to receive that there is no record of this email Have been calling people like this twice in a row It really sucks.... The phone bill alone is enough for me to buy more than two i cash What customer service? Really bad
林永烜 on Google

我是統一超商的台北市中山區的森泰門市人員只是台北市不方便領端午節的福利金500元給他們三重一門市人員幫我代領他們說不會用還說我是客人也但我不客人
I’m a member of the Sentai store in Zhongshan District, Taipei City, a unified supermarket, but it’s not convenient for Taipei to receive 500 yuan for the Dragon Boat Festival. The staff at the triple one store will help me collect them. They say they can’t use it and they say I’m a guest. I am not a guest
永安 on Google

改個icash pay註冊電話怎麼這麼難?之前打過客服電話說會幫忙改,等了二個月等不到,6月寫信給客服,隔一個工作天接到回電及回信,現在2個星期過去了,一樣沒改!如果我消費少,不想讓我繼續用就直接說,別讓我當傻子一樣的等!
Why is it so difficult to change the registered phone number of ichat pay?. ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? I called the customer service before and said that I would help to change it. I waited two months and couldn't wait. I wrote to the customer service in June. I received a call and a reply the next working day. Now 2 weeks have passed, and I haven't changed it! If I consume less and don't want me to continue to use it, just say it directly, don't let me wait like a fool!
o
oa I on Google

icash2.0客服接通以分鐘起跳,人員態度差,惡意靜音掛電話…!~~~不負責任的公司,不推薦使用~
The icash2.0 customer service connection starts in minutes, and the staff has a poor attitude, maliciously mute the call...! ~~~ Irresponsible company, not recommended~
on Google

I cash壞掉寄回去處理竟然要花一個月到現在也沒處理完真的超爛
I cash is broken and it takes a month to send it back to deal with it. It's really bad.

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