旅天下聯合國際旅行社 - Neihu District

Participating in the five-day tour of Hokkaido, the tour guide Miss Ms is very good, because I was not comfortable at the time and couldn't see the night view of Hakodate. The tour guide was very careful and introduced many Japanese history so that the traveler could go deeper into the local area and recommend the lion.

I participated in the company's group number 19JS725ITG5 on the 2019/07/25, and the 5-day trip to the Oirase Stream in Japan Thank you for your enthusiastic and responsible service, Miss Chen Yazhen, your company's itinerary, meals, and accommodation are very satisfied, but the leader Chen Baix has a very poor service attitude, responding to the language of the team members, and said to the guests: "It is superficial!" Radiant neuropathy! There are problems with blinking eyes! Love to go to the free line.... Some members suggested introducing more scenery. Don't always criticize the shopping habits of his group members. Chen led the team back: "There is no trip in the afternoon! Nothing to introduce or the microphone is given! Don't listen if you don't like it!" And the winery's itinerary) so rude and powerful! The Chen leader never patrol the house because he said he was afraid that the guests would wear underwear to open the door! On the 3rd and 4th day, the room card should be placed on the table! A group of older elders, huddled together, because the words are small, everyone is looking very hard! Any member of the group asked about the time of collection or other matters. The team leader will return: "I have already said it!" One mother also explained that she did not hear it because she helped the child to handle things! Some members asked if they could bring beef? Chen led the team back: "Japan is not an infected area!" Is this the professional that claimed to be the third professional tour guide? I forgot to remind me to buy peaches in Akita. The Chen leader said that he was forgotten because he was interrupted. Is this for everyone to point the arrow at someone? I responded to Chen’s team’s refusal to shirk the things that he had forgotten. Chen’s team even shouted to me that someone had interrupted what he had meant to say, and then screamed with a microphone and said, “Let’s yell at me again!” Performed professionally! Sadly, the Lions have such a professional leader in the world! Only in the free shop service is best, some people say that they forgot to buy the same thing, the Chen team immediately put down the whole group members to visit the Yancheng Shrine and help a member to purchase! Completely ignore the rights of other members! Your company's itinerary has always been my first choice for travel, Chen Baix leader above the words and deeds I can not accept! I hope that your company will strengthen the education and punishment for the Chen leader!

I am currently in Busan, South Korea. I have not seen such outrageous itinerary planning and tour guides. First of all, you arranged a red-eye flight. After arriving in South Korea, the tour guide said that it is too early so there are no attractions or hotels to go to, so I directly went to the whole group. People pulled the car to the Sannong, which did not appear on the trip, and asked us to go to bed and rest at our own expense and then set off at noon. Those who did not want to go up had to wait for the time to come again in the cold wind. You have to accept it. If you can start your trip at noon like this, shouldn't you arrange for tourists to take a plane in the middle of the night to South Korea in the morning, so that tourists do not sleep all night for the plane, and ca n’t rest well in South Korea. The departure time is changed to a morning flight. Will these problems not occur at noon? Second, as of the second day so far, none of the group members have contact information of the tour guide. When the information is not met at the airport, the tour guide should provide it to all members immediately. Know? Third, every time you go to a place of interest, the guide forces everyone to get off the tour bus. Some tourists who are older or have bad legs do n’t want to get out of the car and ask them to stay on the tour bus. It ’s our lease. We How to use it as long as it does not violate the entire itinerary planning, it should be okay, why must we come down? And after getting off the bus, the tour guide did n’t have any arrangements and explanations, so they disbanded the group members directly, and did not explain how to go or where to go. Then the tour guide disappeared. There is a team leader who can help, otherwise I do n’t know where to go and how to get lost. The above three points are the bad feelings during the whole day and a half of the current trip. Please explain and deal with it. I will make another complaint when I return to Taiwan.

Before joining the group in Hokkaido, the tour guide did not tell him which county or city he came from, so I will first record my experience in this one. The tour guides talked happily, but most people wanted to take a rest when they got on the bus. When the tour guide said no one responded, they would focus on the young people, making them look away and sleep. I also heard that the tour guide complained to family A behind family B. Family C heard who was talking about it, and the tour guide actually used his eyes to say, "That's the one!" I spent so much money in Hokkaido that I did n’t expect it to snow. It ’s rare to see Can Xue. Everyone is very excited and want to step on the snow to play with the snow. Especially the children are really happy to see the snow for the first time. Most of the members are middle-aged The people did n’t understand the history of the tour guide, but the tour guide was angry and said, “If you want to play snow, then stop and play. I do n’t listen to any of the introductions. Do n’t go to the next attraction. You are all the shop closing shops. It ’s my fault to go play snow with kids, play and play! There are two things I have n’t finished in this place. I choose whether to play snow or listen! ”I do n’t understand why. Must insist on finishing the history of each place? Shouldn't the tour guides understand how to respond to changes? It was already more than five o'clock at that time, and the tour guides gathered to go home, but it took us nearly 20 minutes to run on the dark road. It was too late. Everyone ran along the way, and when they arrived at the fixed point, they knew that the guide was going to take us to Otaru The canal took a picture and got on the bus. I was afraid that I would be too late to go back to the hotel at seven o'clock. This made the old age group members with children and pushing strollers very uncomfortable. Should I ask the group members before running? Ask if you would like to take a 20-minute trip to the famous Otaru Canal to take pictures before leaving! And the food in Hokkaido planned by the world is really bad! Not satisfied one day! The three crabs are full, only for the oven and not for the hot pot. The crab legs are not cooked at all, let alone full in 90 minutes. Another day is to go to the izakaya for dinner. Even if the travel agency is unable to prepare the food, it will leave time for the group members to add some points. They will leave after eating.

Travel agency with stable quality and recommended

The attitude of the service staff is kind, they are very considerate of the customers, the price of the group fee is fair, it is worth recommending