永進花卉批發 - Neihu District

I just saw someone giving a one-star customer service attitude, and I very much agree. Yesterday, the online order was changed to the delivery method. I responded to my "Come and call notification" early this morning. My perception is that they need to prepare the flowers and need to inform in advance, so I asked the courier to go there and call, but the courier did not inform me. It was open and no one answered the phone. Finally, the customer service told me that they were not open today. I am puzzled that if it is not open on the same day, why did not inform the guests the first time, they only constantly emphasize that there is an announcement, but under normal logic, if he has a reply message, you will not look back to see if the flower market is open today. Later, after they were willing to pay the freight for my home delivery the next day, I really feel that this flower shop can cooperate for a long time, so I gave him some service suggestions. After all, under the current epidemic situation, many consumers will change the past. Consumption mode, I hope they can be more considerate so that they can catch consumers more. I didn't expect their customer service to accuse me of my problem, saying that I did not say "today" to pick up the goods in the past! ! It was really speechless, so in the end I canceled the order. Today, I called the courier fee as a lesson. Don’t worry about this kind of business.

The high-quality flower vendor, the flowers they buy are very beautiful, and there are many beautiful and fresh imported flowers on the spot.

Originally, the classical hydrangea ordered on the website on Monday has been paid online, and the boss is requested to ship it on Wednesday. On Wednesday morning, I received a call from my boss saying that the imported classical hydrangea were out of stock and asked me to change other items and refund the difference. I didn’t expect to see the website later on the same day, but there are classical hydrangea items, but the price has changed from 300 to 380 when I originally ordered it, which is 80 yuan more. Is this the reason for not selling? On the same day, I also found that other wholesalers had classical hydrangea in stock on the Internet. It was not that they were out of stock as the boss said. Do not give up and then ask the boss whether the classical hydrangea on Yongjin's website is in stock, and the boss replied that they are in stock. You must have credibility in doing business! Last time I ordered ten peony flowers with the boss, I cut the branches and changed the water every day. In the end, only 4 flowers were blooming, and the other flowers died directly. I only replied that the weather might be too hot!

I have booked flowers with you several times, and I’m even more disappointed every time. I’m sorry to give you a negative review. I ordered the flowers yesterday at 3 and 5 pm and asked you when to spend more than 3 o’clock in the afternoon. "It has been shipped and will definitely arrive today." I have been waiting until I received the flowers at 19:40 in the evening. The flower shape was very poor. I keep falling petals and I can’t use the photo at all As for why I received the flowers so late today (all after get off work) I got three explanations from three people... 1. There was a problem with the computer system today 2. There were more delivery points today 3. The condition of the car today

It is the poppy (poppy) season in Iceland recently, and I am looking forward to it. Although not a big florist, I am very disappointed with the quality of the flowers. A bundle (eleven) is 250 yuan, which is a reasonable range. However, only two bloomed for more than a week, and one flower was still in bud and did not move again (it was also placed in the sun during the period); I asked the familiar lady of the flower shop, it is very likely to be the bud that has been thawed after freezing, and I also understand that poppies often have Dumb buds, or the problem of easily damaged branches. But compared with the Icelandic poppies bought by my friends in other flower shops, the quality is really different. Won't be repurchasing again.

I also wanted to save the flower farmers with the store, so I ordered flowers on the Internet and sent them home. When the store sent it, there were no boxes, only black garbage bags, bunches of flowers were tied up, and they were all crushed. I felt distressed (I paid 350 for shipping) I ordered eight kinds of flowers, two of which were rotten and withered, and three were sent wrongly. I asked the store and only replied that the flowers were out of stock (but I did not inform them in advance and sent them the wrong way). They said that they would ask the courier to retrieve them now and handle the refund for me today. After waiting for an hour for the express delivery, the store responded and asked the driver for the arrival time. After that, I couldn’t read it. All the way until 22:00, I asked the courier myself. The courier said that he would come back from Chiayi at 22:00, and he would come back at noon tomorrow. At 23:00, the store finally replied that the courier could not be back in time, and it will be collected tomorrow, and the refund will not be refunded tomorrow. I still haven't explained what time the driver will come tomorrow I told the store that there is no draft for these flowers. You keep sending these flowers from the afternoon to the evening and then to the next afternoon. The flowers will really rot. They don’t matter when they return, so they just pretend to receive the flowers. And reply to me. They will resell these flowers again. I really feel sorry for these flowers being treated like this Since the driver took the flowers yesterday, I asked in the evening if I received the flowers and when the refund will be made and I continue to not read back, but ig continues to forward the restrictions of other guests (originally, I said I would return on Friday and then I said that I received the flowers on Saturday. I just retired and haven’t replied yet on Sunday) Yongjin Flower is in the name of saving the flower growers, but they are actually the ones who spoil the flowers! ! ! The store even replied that I had received a one-star rating from me, and I hadn't even commented yet, so I was so angry that I couldn't leave a message. Buying flowers online is so horrifying. What is even more eye-opening for me is the attitude of the store! ! ! I agree with my friends that it’s a flower shop that doesn’t even have a star

The first time I bought flowers with Yongjin, and also the first time I used home delivery to order flowers (ordered at noon the day before, received at about 10 o'clock the next day), shipped in boxes, and each bouquet of flowers in it is individually wrapped. The quality of the flowers is very good and there is no damage. The communication shops before ordering the flowers are also very friendly.