啟康健康管理顧問有限公司 - Lane 28

Very serious team, very careful.

The company that washes the pipes is the bigger one in Taipei

The cleaning water pipe is very clean, the master is very careful and attentive.

Very unprofessional customer service attitude is very bad, there are many problems with the water filter, the response must be more than a week, and the customer must take the initiative to contact. It is really a penny and a penny. They were cheated by the cheaper market price, and Help the Consumer Protection Officer and advise you not to be fooled and cause follow-up trouble.

The company attaches great importance to the response of customers, regardless of compliments or suggestions. Previously, a customer responded to Qikang due to a problem with the Water Angel full-house water purifier. After Qikang first understood the situation, he made an appointment with the customer as soon as possible. The manager of the Qikang company will arrive from Taipei on 2017/10/13 The customer in Miaoli learned about the situation at home and did not charge any fees this time. A water angel filter (market price of RMB 2,500) was also provided for free replacement and use by the customer. Under normal use, our company estimates that a water angel filter can last six to eight months, and some can even last up to one year. This household is in a special situation, and the master and the company have judged that there may be too much impurities, mud and sand, causing the filter to be used during the period not as expected. Qikang customer service has actively dealt with it and coordinated with the customer many times, but still can't get the answer to the customer's satisfaction. During the contact period, due to the busy work of the customer, the customer service called several times to contact the customer, and even informed the customer by sending a text message. During the interim negotiation, as the Chinese New Year is approaching, considering that the customer is troubled during the holidays, Qikang will provide three water angel filters (market price of RMB 7,500) to the customer’s home for free and free of charge. After many consultations with customer service, we continue to communicate with customers and finally reach an agreement with customers. Qikang Yi invited the company manager and three masters (including senior hydropower masters) to travel from Taipei to Miaoli to remove the previously installed water purifiers and pipelines, and re-planned and re-piped and installed the water purifiers according to the wishes of the customers. This service is also a free service throughout the whole process, because Qikangpan can really improve customer problems. After re-planning the installation, the customer was finally satisfied. Qikang also provides the household with a special discount plan for purchasing water angel filter. The customer was very satisfied with the service provided by Qikang, and decided to continue to use the company's Water Angel full-house water purifier. Qikang thanks customers for their support. Qikang will make persistent efforts.

Qikang cleaning water pipe service has been in operation for more than ten years, and the industry's first service is also the first. Regular education and training, technical seminars between master technicians are all for continuous improvement of technology and services. Our masters will not temporarily increase prices on site. Increases are all regulated by contracts and alliances. We hope that this industry can continue to operate in a sustainable manner. The company has local calls, mobile phones, and 0800 toll free calls to serve customers. We will be responsible for customers to the end, no matter it is Buy products with us, buy water purifiers, buy high-frequency machines, technicians who join Qikang, customers who clean water pipes, customers who repair leaks, and customers who dredge water pipes. You are all important partners and customers of Qikang's business. Without you There is no Qikang. The company has dedicated customer service personnel and service personnel to solve customer problems. I will handle the problems that cannot be handled immediately. Although I cannot make every customer 100% satisfied, our approach is definitely better than the industry. Better than peers better than Consumer Foundation. If the way we handle it is not good, you are welcome to leave a message here, but if you have already processed it and got a satisfactory result, please come back to modify the message and give us support and encouragement, thank you!!

Thank you for the manufacturer’s cleaning. I didn’t expect to be so dirty after cleaning. The master is really good. After washing, the customer service will call to care about the cleaning process and the attitude of the master. It is worth recommending five stars

A good recommendable vendor I live in Tootian Villa. I learned from a friend in April this year that this vendor’s call-receivers were kind and active. The masters who came to the scene were also serious and had a good attitude and made me look at the general water and electricity masters. Betel and others will carefully explain the current operation steps and construction time so that I can understand that I will introduce friends thank you