家適美居家清潔
4.9/5
★
基於 8 評論
Contact 家適美居家清潔
地址 : | 115, Taiwan, Taipei City, Nangang District, Lane 768, Section 4, Bade Rd, 7號家適美居家清潔 |
電話 : | 📞 +889977 |
網站 : | https://www.justclean.com.tw/ |
分類: | |
城市 : | Bade Rd |
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Christina Lin on Google
★ ★ ★ ★ ★ 謝謝文哲今天來打掃,非常友善又客氣,很細心並注意到客戶的需求,把浴室廚房陽台都打掃的仔細又乾淨。感謝?~
Thank you Wenzhe for cleaning today. He is very friendly and polite. He is very attentive and pays attention to the needs of customers. He cleans the bathroom, kitchen and balcony carefully and cleanly. Thank you ?~
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Ruby Hsia on Google
★ ★ ★ ★ ★ 清潔人員從一開始就貼心的詢問有沒有特別需要加強清潔以及特別在意的地方,接著很細心的清潔每個角落,並且告知哪些需要修繕或是有故障需注意的!清理完畢後整個舒服非常多,覺得這樣的價錢花的非常值得啊!大推!!!!!???
From the very beginning, the cleaning staff kindly asked if there was any special need to strengthen cleaning and places of special concern, and then carefully cleaned every corner, and told which needs to be repaired or faulty to pay attention to! After cleaning, the whole thing is very comfortable, and I think it's worth the price! Big push!!!!!???
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Sanya Chang on Google
★ ★ ★ ★ ★ 服務人員:俊頡
客服人員:顏小姐
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服務人員好認真+好仔細的打掃和整理又很準時
客服非常親切和認真傳遞正確訊息
謝謝你們~這是超級滿意的一次清潔服務了?
之後有需要還會預約也會多推薦給其他朋友
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Chia-Yi Cheng on Google
★ ★ ★ ★ ★ 因為在懷孕期間搬新家,所以決定找清潔公司,在入住前空房狀態打掃。
有做功課在網路上找了幾家,家適美算是同行中收費較高的,但想說如果可以達到效果,多花點錢也沒關係。
與客服溝通後,客服建議多請一位同仁 (2人各4小時,共8小時服務)。因為是15坪的兩房一廳,當下有思考是否真的必要,但因為想一次打掃好入住,所以後來有同意此安排。老實說結果真的是蠻失望的。
首先必須稱讚客服與清潔人員的態度,溝通過程與當天來的態度都很好。臨時想改時間,客服也都馬上幫忙喬好,真的很感謝~
打掃部分就是“一般清潔” (自己可以掃的水平)的感覺。
對於一些地方感到疑惑,事後有與客服人員了解,但還是覺得不太合理,以下經驗分享:
1. 浴室玻璃板上的水垢看起來明顯沒有清理,清潔人員結束前30 分鐘時有看到並告知,竟然回答這是 “陳年水垢”,公司沒有專門針對的清潔劑,對於專業的清潔公司,真的很不可思議
2. 浴室邊角的污垢也還在,應該也是清潔劑不夠強的原因?
3. 清潔人員離開前似乎沒有再檢查一遍的習慣:
- 馬桶沒有刷,一圈污垢跟黑黑的,我趕快請剛要離開的人員回來處理。雖然有友善的處理,但也是說藥水清不掉污垢,要我們自己後續再處理
- 浴室的蓮蓬頭拆下 (應該是想使用水管部分沖洗),但事後並沒有裝回去
整體來說表面上可清潔的部分都有做好,但 “陳年污垢” 似乎沒辦法,也許是雙方對於清潔程度的認知不同?
或許公司在處理一般清潔部分做的很不錯,“陳年污垢” 部分就沒有專門的服務。
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ゆんちゃん on Google
★ ★ ★ ★ ★ 謝謝文哲今天來打掃,把家裡窗戶都擦得亮晶晶。浴室也打掃得很乾淨,平常不太注意到的溝縫都有掃到,另外還幫忙擦了比較高處的吊扇。
不管是人員素質和清潔品質都很棒!!以後有需要還是會選擇家適美!
Thank you Wenzhe for coming to clean up today and polish the windows of the house. The bathroom was also cleaned very well, and the crevices that were not usually noticed were swept, and the ceiling fan at a higher place was also cleaned.
Both the quality of staff and the quality of cleanliness are great! ! In the future, if necessary, I will still choose Home Shimei!
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Rei Huang on Google
★ ★ ★ ★ ★ 以第一次服務來說我覺得蠻OK了,分數來說我會給到4/5顆星。人員態度也蠻好的,不過有一些地方我覺得應該能夠更好,是基於先前與其他家事清潔服務公司配合的經驗跟感受,分享一下:
1. 人員清掃的用具擺放可以儘量集中,收尾時比較不會忘記,今天人員離開前我有找到兩個差點忘了帶走的工具~
2. 如果有用水洗的話收尾時可以順手用乾拖把吸乾,今天是我估算人員時間應該來不及、且似乎沒去處理,我直接先拿拖把拖水洗過的玄關處,避免人員進出滑倒
3. 浴室除霉的部分,方法上感覺可以再請教其他同仁,不然會花很多辛苦時間但沒有得到相當的效果。比如針對霉根的部分噴日本除霉藥劑,處理其他地方後回來刷洗才會更容易
以上建議,請參考
但我覺得這次服務體驗還是好的,之後會繼續支持
In terms of the first service, I think it's pretty ok, and in terms of scores, I will give it 4/5 stars. The attitude of the staff is also quite good, but there are some areas that I think should be better. Based on the previous experience and feelings of cooperation with other household cleaning service companies, I would like to share:
1. The cleaning utensils can be placed as far as possible, and they will not be forgotten at the end of the day. Before the personnel left today, I found two tools that I almost forgot to take away~
2. If there is water washing, you can use a dry mop to dry it at the end. Today, I estimated that the staff should be too late, and it seems that they did not deal with it. I will directly use the mop to mop the washed entrance to prevent people from slipping in and out.
3. For the mold removal part in the bathroom, I feel that you can consult other colleagues in the method, otherwise it will take a lot of hard time but not get the same effect. For example, spray Japanese mildew remover on the part of the mold root, and it will be easier to come back and brush after treating other places.
For the above suggestions, please refer to
But I think this service experience is still good, and I will continue to support it in the future.
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Cho Mesa on Google
★ ★ ★ ★ ★ 打掃地很仔細連小細節也不放過,總是有著指印與髒污的窗戶變得明亮、磁磚縫隙的萬年霉垢也都去除了,真的謝謝文哲,親切又認真,根本地獄媽媽救星?
The floor was cleaned very carefully, even the small details were not overlooked. The windows that always had fingerprints and dirt became bright, and the tens of thousands of years of mold between the tiles were also removed. Thank you Wenzhe, kind and serious, fundamentally hell mother Savior?
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tom law on Google
★ ★ ★ ★ ★ cool
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