創業家兄弟股份有限公司 - Nangang District

The customer service is really talking about the same, less delivery and supplementary delivery, and no confirmation of the shipping address I didn’t want to recycle it after sending it to the wrong address. The customer service did not confirm it and arranged the delivery to my address. I didn’t know it at all. The management office would directly sign for the receipt. It is possible that the management office cups and the customer service have a telepathic induction. Send brain waves ``Trouble reject! Don't accept it!'' The answers given now are all like this "I'm sorry, because the goods have been signed for, so I can no longer assist in redirecting the delivery for you. Please forgive me for the inconvenience caused." "The goods have been sent to the wrong receiving address. You can assist in rejecting the goods and then returning the goods. Since the goods have been signed for receipt, fees will be incurred if they are re-delivered. Please forgive me for this part." Because it was originally ordered for a friend, and now the wrong address is sent to the customer to deal with it by themselves, only the discount coupon will be compensated to solve the problem. After the after-sales service is good, the customer will naturally come to the door, and there is no need for those redundant compensation coupons.

Pre-ordered goods on 9/27 say that they will be shipped before 11/13. On 10/24, I saw that the same goods were sold in the spot store and it was cheaper than $380, and my order is still at sea? The money-circulating shopping platform is better than a mouse

Bought an office chair, the quality is super poor, the parts are defective

Negative comments: Using "Search Engine Optimization (SEO) technology, and improperly displaying a specific brand name on the display results of the search engine, consumers mistakenly believe that the store sells products of a specific brand.

The existence of customer service should be to assist the company and improve consumer satisfaction, but the existence of this company's customer service should be to help the company lose consumers. Due to the problem of the computer system of the life market, the ordered food products cannot be received, and they wander to the logistics end. Expired. Contacting the life market to refund the product is justified, but after going online, it is found that consumers cannot apply for a refund online, and then they have to spend the cost to contact customer service, waiting for 5 days (or the customer service staff has been hiding in the message. Afterwards, try my best not to deal with it directly), making it seem like the consumer owes your company, which is really eye-opening. 4 minutes ago. Not yet read write a reply